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Popeye's

1.4

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Popeye's Reviews Summary

Popeye's has a rating of 1.4 stars from 544 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 328th among Restaurants sites.

service
292
value
273
shipping
101
returns
112
quality
249

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Texas
1 review
0 helpful votes
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Popeyes is the worst Popeyes I ever seen. They have a sign on the drive-thru close due to inspection. No food as of June 13th, 2023. I placed a call to the corporate office in the guy that I spoke with said the owners is going to like that. Whomever they owners are they better get them so call managers out of there or their store will be closed down. Its not fare to the workers that are good and the bad ones will have everyone there without a job. I have never seen a place of business operate that way the lobby is never open they always have the door locked and you can't go in and sit down and have a meal they close the store before 10:00 p.m. every night. Whoever the owers are you better do something and fast. Thank you TT

Date of experience: June 13, 2023
Florida
1 review
0 helpful votes
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Tried store #8534 in Lutz Fl 3x in past 2 months. 1st two times, they were out of fried chicken. Said it would be 10 minutes the 2nd time. No wait option the 1st time. They were just out. 3rd time, tonight, I ordered a 3 piece meal, dark, and when I got home and opened the box there were only 2 pieces in it.
Don't waste you time ordering from this franchise. You'll be disappointed every time!

Date of experience: June 13, 2023
Wisconsin
1 review
0 helpful votes
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Too expensive
June 12, 2023

Went to a local grocery store and got an 8 pieces of fried chicken and coleslaw for@$14.00. More than have of what it would have cost at Popeyes.

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Aint no Jo
June 10, 2023

It takes minimal effort to run a team and laurel/magnolia store sSucks Balls, They cant run Popeyes other than keep Children behind the counter with defects grossly put

Date of experience: June 10, 2023
Indiana
1 review
0 helpful votes
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Customer service
June 8, 2023

The manager last night was great. Very friendly her name was Karen. Also the cashier was great. Even though short staff they came together as a team. Great job Popeyes on 6740 Indianapolis blv

Date of experience: June 8, 2023
Arkansas
1 review
0 helpful votes
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Substandard
June 7, 2023

We went to Popeyes on Zero St. In fort smith Arkansas and the air conditioning was not working and it was near 90° outside. We got take out since their was no air conditioning. When we got home 1 order was wrong and all the food tasted like it was leftover from the day before. Needless to say, we will never go back. Not to mention the kid that took our order was very dirty looking and not friendly. If I were running a food store I would hire someone clean and customer friendly.

Date of experience: June 7, 2023
Nevada
1 review
0 helpful votes
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Breakfast chicken biscuit is a joke two tiny pieces of chicken nuggets That was 85% breading if that's the best you can do take off menu. You are a chicken restaurant.

Date of experience: June 4, 2023
Massachusetts
1 review
1 helpful vote
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It's a shame!
May 31, 2023

Popeye's used to be our favorite chicken place. We loved the chicken strips and Mar y Tierra. Now we won't visit anymore. The chicken strips portion is pathetic and it doesn't taste the same. The strips by just looking at them are very different. It looks like pressed chicken pieces.
It is a disappointing experience. We hope it goes back to the way it was

Date of experience: May 31, 2023
Illinois
1 review
0 helpful votes
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Rude as hell
May 28, 2023

Everyone with the exception of one employee was rude as hell and had no social skills or manners. Regular social rejects with no hope of ever getting a decent job.

Date of experience: May 28, 2023
Pennsylvania
1 review
0 helpful votes
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The Popeyes app
May 27, 2023

I WILL NEVER ORDER FROM THE APP/SITE AGAIN! PLACED MY ORDER WHICH I GOT JIPPED OUT OF THE FOOD! WHAT I OREDED I DID NOT GET! AND I CANT GET MY MONEY BACK! DONT DO IT PEOPLE!

Date of experience: May 26, 2023
Arkansas
1 review
0 helpful votes
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Love Popeyes Chicken red beans and rice not the best Zatarain's makes the best overall the chicken is good

Date of experience: May 24, 2023
Missouri
1 review
0 helpful votes
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Worst service ever
May 23, 2023

I ordered 5 wings and a 12 piece. I got mostly breast 2 wings. Bad service at the Popeyes on Burleigh in Milwaukee. I gave her 50.17 my total was 42.17 she gives me the wrong change back I complain she tells me she is right. She gets the manager and tells the manager she can't cause she has a mouth. So disrespectful. I want a full refund. My chicken was soggy. Didn't get what I ordered. I am so mad

Date of experience: May 22, 2023
Illinois
1 review
1 helpful vote
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Visited the Popeyes at 5750 Belleville Crossing St, Belleville, IL *******, on 20 May 2023. Purchased a eight peice with one large side and four biscuits. The chicken had no flavor (not seasoned) and was overcooked and dry. After three bad experiences, Popeyes will no longer be a resterunt I patronize. Over the years the quality of the product has deterated to the point I can't support the business anymore. Time for a major revamp of product/service.

Date of experience: May 22, 2023
Texas
1 review
0 helpful votes
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Overcooked wings. Really bad. Why don't you clowns try to serve fresh food? I cannot stand wings that are overcooked. Find some employees that care!

Date of experience: May 21, 2023
Ohio
1 review
0 helpful votes
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We went through the drive through to get Ghost Pepper wings and Butterfly Shrimp. The first time through we got the wings, but received Popcorn Shrimp and no sauce. On the second trip through we handed back the Popcorn Shrimp and received the Butterfly Shrimp, and when we asked for the sauces, we received 3 marinara sauces and no sauce for the wings like we all see on the TV ads.
The food was good. We just wanted it as advertised.

Date of experience: May 21, 2023
Pennsylvania
1 review
0 helpful votes
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Me my daughter, and my husband were ordering and the guy taking our order kept cutting us off and didn't listen to our full order. I specifically asked for chicken tenders and they gave me chicken with bones. They have horrible customer service please do not order from here the chicken was also very dry.

Date of experience: May 21, 2023
New Jersey
1 review
0 helpful votes
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Rude
May 17, 2023

Manager very rude, took my order never gave me my food all my money back. Will never go back to that Popeyes again, which is a shame because I love Popeyes.

Date of experience: May 17, 2023
Nebraska
4 reviews
1 helpful vote
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Millenials and Gen Z'ers with a cob up their butts that they have to 'work'. No personality, no concept of customer service. When's the last time one of these young generation employees actually said 'thank you' for your purchase? Of course in some cases they don't understand or speak English so I guess some allowance should be made.

Date of experience: May 13, 2023
North Carolina
1 review
1 helpful vote
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I had several large bugs crawling around in my sweet tea. Do not even think about it…newberry has the worst Popeyes.

Date of experience: May 12, 2023
Florida
1 review
0 helpful votes
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Terrible service
May 10, 2023

My coworker & I went there today & we waited for darn near an hour for our food. My coworker had to go inside to get when they told us they would bring it out yo us. They claimed they had to make fresh chicken but it definitely was not "fresh." Things were also missing from our order. TERRIBLE SERVICE! WILL NOT GO BACK! If I could give no stars then I would.

Date of experience: May 10, 2023