On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
plumbtile Reviews Summary
plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.
Instant Feedback
We monitor reviews for authenticity
The manufacturing company actually referred us to another company to order, but we happened across your ad in Amazon and clicked. We found exactly what we were looking for at a lower price than the manufacturer offered, lower than the company they referred us to, and even Amazon. We will definitely return to you for any plumbing needs.
Received my order promptly and the price was great.
So far so good!
We were looking for something different and we found it
The items in my cart disappeared, even though I was signed in. I had to go back and do a new search for the items I wanted to buy.
The order arrived promply, the hardware was intact and as advertised.
I had a quick chat with customer service because I hadn't gotten any email about my order. They were very nice, and promptly located my tracking number.
I'm docking one star because of technology issues, but other than that I had great shopping experience.
Tech isues:
1) No order confirmation or shipping emails.
2) The site forgot my shopping basket in about 30 minutes, so I had to re-fill it. Otherwise, checkout was uneventful.
Great product
Good price, easy to find product I needed, installed easily, completely satisfied
Tiles shooed fast.
Happy to find product I was looking for that was significantly cheaper than purchasing direct from manufacturer and even less than priced on Amazon.
Best price for the product. Easy to order and was delivered in timely well packed manner. Item was packaged in original brand plastic cover/ cardboard. Glad to have found this site.
GOOD EXPERIENCE.
Very pleased.
Breeze to place order at a reasonable price
Will wait for order to come
Fast shipping
Lovely fixtures
Site is easy to navigate, many choices, great style, good prices
No Comment
My plumber at Rotorooter recommended your site and helped me pick the part I needed.
From the business
PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members