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plumbtile Reviews Summary
plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.
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You had exactly what I needed and it was shipped fast
Easy to find what I needed on the website. Ordering was simple and everything went well. Delivery was a bit long given I'm in NJ.
Simple order process.
Found what I wanted easily.
Clear and straight forward...thanks
Very professional service - notified me directly when the delivery time was going to be a bit longer, to confirm that I still wanted to place the order. The order then arrived ahead of their estimated date.
I did not get a confirmation e-mail with I first placed the order and I had to call to make sure the order was placed.
Great service
Sooo nice to have the technical information (mounting hardward & instructions) which was not available on other sites
Easy to find wanted items
EASY!
Good quality and good service. Except I had to pay a lot extra to get the items quickly.
Easy to use website, no tax, free shipping!
Very quick. Like to see photo of item
Customer service was pro-active. Somehow UPS decided to change the shipping address to a home address instead of the business address on the Plumbtile invoice. I sent an email to Plumbtile and they corrected the UPS problem and changed the delivery address with no slip in date.
Need a place to enter other shipping instructions.this was actually sent to my contractor. I haven't seen it yet. I just know it was delivered...
Great value and free shipping on lightweight stuff
I'm pleased with the price of the items I was looking for. I'm pleased with the telephone manner of the representative who helped. I'm pleased with the selection. Thank you.
No problems
I really like your site.You have a great choice of merchandise
From the business
PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members