On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
plumbtile Reviews Summary
plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.
Instant Feedback
We monitor reviews for authenticity
We were having our bathroom remodeled and ordered a towel bar with glass shelf and one robe hook to match existing accessories. Both products were just as nice as they looked online and fit perfectly in the space. The only problem I had was deciding between all the choices!
Great product and super customer service when I had an issue.
Easy to order!
I can find the item at total lowest price and make an order quickly without hassle. Thank you.
Initially no telephone or chat service available.
My Ginger curved shower curtain rod, will not stay up. I have installed it according to directions. I sent an email to Plumbtile yesterday asking for help with this issue, I have not heard back.
Everything was GREAT!
Product was well priced, and arrived very quickly, even though I live on the east coast.
The sales tax doesn't show in the cart. Total for 2 items is $10.70 then the Grand Total was $11.02. Sales tax shows after you put in credit card and then you have agreed to whatever the total is by that time. Need a site "geek" to look into that.
Phone call resolved issue and purchase was made. Thanks for such great customer service. I will be purchasing from you again.
Good value
Everything arrived as promised.
I knew what I wanted for a replacement part and this item filled the bill.
Very good price, free shipping and a no-hassle checkout process make for a good shopping experience.
Price was slightly lower than other websites, delivery time was slightly longer (@ 2 weeks). Great value if you can afford to wait a few extra days.
Excellent product, excellent price, excellent timing
Easy-best price on the product. Product was just what I wanted once I received the order. Shipping and delivery timing was a little confusing but worked out fine in the end
Everything was easy, even when I changed my mind about order in cart.
Nice that delivery was free, but it took two weeks.
From the business
PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members