On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
plumbtile Reviews Summary
plumbtile has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with plumbtile most frequently mention customer service, best price and kitchen faucet. plumbtile ranks 6th among Hardware Store sites.
Instant Feedback
We monitor reviews for authenticity
Everything was sent on a timely basis and packed really well. The pricing was very favorable and the products were easy to order. I would definitely order from Plumbtile again.
Second purchase.
Very satisfied
Easy ordering site with great pricing!
All good.
Free shipping and no tax great deal!
Happy
Quick and easy. Found what i needed in matter of minutes.
Easy to use
I want to ask them a question and they do not call back.
Love the product and price. All in all I'm a very satisfied customer.
Perfect
The number of brands is amazing! Very easy to navigate. Wish all products had a picture.
Repeat customer. Thank you.
Great experience. Josie M. Quickly answered my questions when I had a concern about the lack of email notification of my order.
Good experience. Just the right size.
Vgg
Waiting for the shipment and did not come. Finally called and was told United Parcel lost it. It was never shipped. It was found and shipped overnight.
There was a delivery issue with my order. The tracking showed it was delivered, but I didn't receive the package. I called customer service and found out that my apt # was left off the delivery address. The woman I spoke to was so pleasant and helpful, and she sent out a replacement right away. That is what I call excellent customer service! On top of that, I love the in-counter soap dispenser that I purchased. Thank you!
Customer service was helpful in confirming items were in stock and shipping status. I received the order within days of being shipped.
From the business
PlumbTile is an online marketplace specializing in premium plumbing fixtures, tile, and architectural finishes for kitchens, baths, and beyond. We work with leading luxury and design-forward brands, offering a curated selection that balances quality, performance, and timeless design. Our expert team provides hands-on support for homeowners, designers, builders, and contractors, helping customers navigate product selection, specifications, lead times, and project requirements with confidence. As an authorized dealer for every brand we carry, PlumbTile is committed to transparent pricing, reliable sourcing, and responsive customer service from start to finish.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members