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Playster has a rating of 2.4 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Playster most frequently mention audio books and premium audiobook. Playster ranks 227th among Ebook sites.
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I signed up for the free trial and decided in the end that I wanted to cancel as the subscription just didnt fit into my budget. I had a bit of a hard time cancelling because my computer is so slow, but I called their customer service line and they were very helpful and friendly so I was able to cancel without much hassle. Playster was fun to try, but for now, I will avoid a monthly subscription.
This site could be the next big thing if they play their cards right. There is a lot of content. They need to work on organizing it better because the potential for cross-media recommendations is a really cool idea. There is a lot of good stuff on Playster, they just need to make it easier to find.
Hi Andrea! Thanks for your comments. We're working on a new and way more awesome version of Playster which we're hoping to be able to share with you very soon. Stay tuned for updates!
Playster has a lot of content, but their books collection is easily the best of what they have to offer. If you are a reader I would definitely recommend their service, but if you are looking for other content, I’d maybe wait to see if they can bring it to the same level as their books.
Hi Roy! Thanks for your comments. Have you checked out the 50,000 audiobooks we just added? We love all the content in our collection, but if you're only on Playster to read, we'd suggest signing up for our books-only subscription, which gives you access to our complete e-books and audiobooks library for a lesser rate than you pay for the full-package deal. Hope this helps. Happy reading!
Hi. Just a quick review about Playsters horror movie selection. Some good stuff in here, a lot of off the beaten path horror movies you might not think to watch otherwise. The selection varies quite a bit based on your geographical location, so make sure you have a VPN installed to get the best use out of your membership. If anything, the free trial is a whole month, so you can sign up and have a lot of horror movies available when you want to watch them (its Halloween soon!). Maybe not as good as Netflix, but definitely not a bad service.
Hi Julie! Thanks for your feedback. We're glad you're enjoying Playster so far. Keep checking back to see what's new. We're always adding new content (50,000 new audiobooks added this week!) to keep the Playster experience fresh for our users. In the meantime, keep enjoying our selection of horror movies, and check out our blog for updates on our other spooky content. Happy Halloween!
Playster is definitely a cool idea. All kinds of entertainment (movies, games, music and ebooks) through one site. No where else can offer such a selection. However they need to work on their site before it can be something truely great. It is very slow right now and can be hard to search for things. That said they have a very good selection of things, especially with regard to books and some quite good movies. You just have to be patient to find what you are looking for.
Hi Zain! Thanks for your feedback. We're working hard on releasing the new version of Playster. It should run a lot faster than the current iteration, and will feature a shiny new coat of paint, among other quality-of-life updates. We're very excited to launch and share it with our users. Watch this space!
I joined Playster for its books but actually find myself using the games the most. You can find just about any kind of game and its fun to just try different things. Great for long journeys and short attention spans!
Hello Lori! We have a lot of fun with our games collection, too. We'll be adding some new titles very soon, so keep an eye out for those. And don't forget to read sometimes! ;) Thanks for your feedback. Have a wonderful week!
I clicked something by accident when I signed up and it billed me, but the support agent I spoke to was very friendly and they refunded me right away. I even got an email a few days later to check Id got the refund. Very very good service!
Hi Ben M! Glad to hear you were able to secure a refund easily and quickly through our call center. Thanks for your interest in Playster. We hope you'll check back soon!
Answer: Hi Mailla, I'm not sure when we'll be getting the white tablets back in stock, but I can keep you posted via this site!
Answer: Hi Alex, Yes, you can certainly do that. Sign up for the 1-month free trial and try it out. If, within the 1-month period, you have decided you like what Playster has to offer and would like to commit to a year's membership, simply contact us on Facebook and we can upgrade your free trial membership to the Combo Box package. Unfortunately we cannot send the Combo Box as part of the free trial, but we can send it to you once you choose to upgrade your account. Thanks for your interest in Playster. Have a great day!
Answer: You lost access while they transition to their new membership setup. You will have to pay double the regular price or have half of the audiobook access.
Answer: Hi there, Elaine! We have books and audiobooks. You can preview our audiobook library here: https://play.playster.com/audiobooks/overview
Answer: They are transitioning to their new membership setup. The new fee for full access to audiobooks is $29.95.
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Hi Meghan! Thanks for your interest in our service. We're very happy to hear you had a good customer service experience. We're very proud of our customer service team's dedication, so it's always wonderful to get such good feedback. We're sorry you had to cancel, but hope you'll consider us in the future. Good luck and have a great day!