Plato's Closet

The girls who work here do not want to give you the time of day because they don't want to be there themselves and they make it super apparent. I have never felt more unwelcome in my life. I'll never come back because of the workers And their lack of Customer service

The Girls atending fitting rooms have a bad acttitude I went twice last 2 weeks, and was the same, races!

I've tried to sell to Plato's multiple times, and they rarely take anything (I have like NEW stuff, sometimes never even worn) that they won't take... yet I go through their racks and find a ton of faded/pilled/etc stuff that I wouldn't look twice at. One time I bought a faux leather jacket and not long after the material literally starting falling off of it in chunks.

Went with 2 bags of clothes as told. However, I was informed that my 2 bags half full was not acceptable. After dealing with some youngster in charge, he said it was Ok. They finally took my bags and told me to return in 3 hours... amazing! They are across town & I really wanted to see how the process works so I said ok. I came back within the specified time only to be told I should have waited for a text. No instruction was given other that come back. They are very unprofessional and imbarass you infornt of customers shopping in the store. I however always keep it professional & went along with the process. They guy finally found my property & told me that my teenager male clothes in the bag were too dressy. Therefore, they didn't want to purchase anything. This experience was like a hidden camera show where they test your patience. As they stated when I arrived that they were very busy, I really don't believe they even looke in the bags as she had some items with the price tag stil on them. Such a disappointment! I went right next door to Goodwill and received my receipt for a tax writeoff. Please don't waste your time. The environment was very lax and unprofessional. I wasted an entire day for nothing but lost gas. I predict they will be out of business soon! Unfortunate, because it was a great business idea. The atmosphere is terrible! If you don't believe me, go in yourself!

I went to the location in willow grove pa. I brought 2 bags of brand new things. Mind you the things that they have in there are nasty asf. Dirty $#*! jeans, dirty sneakers that are dogged to the point of no return, nasty sweaters and nasty employees as well. I sat and waited because I came in when they opened. So it took less than ten mins. I had two pairs of sneakers that was worn about twice and both are in really good condition. A puffer coat only worn once and a Sherpa that was brand new and leopard print along with an Anne Klein bag that was brand new. The teen or whatever she was who worked there knew she wanted the coat so she acted as if she was looking through all the things and then she took the coat out and said that everything else except the coat was old. They tried to give me 6 dollars for the coat and of course I refused it. That's nothing and they think that everyone is desperate for money to the point that they'll take anything. No! So I took my coat and rolled! Don't come here! Everything they have is old and they like to keep peoples things that are actually nice and give you chump change. Watch them also with your bags because they like to tuck things under the counter and keep peoples things too. It's amazing how they say styles are old but the items in the store are nasty with spills and stains. I think people should stop patronizing this place so they can close down. Also the broads who work there have no style themselves and I see it's a high turnover there because they are thieves.

Went in the Gastonia, NC store today with a trash bag full of brand name teen clothes, most of them practically brand new. Also an Old Navy coat and an Apt. 9 coat. I was told they were backed up and it would take a while. My husband and I left the store and headed straight to Sam's club. We had only been in the store approx 15 mins and I got a text from Plato's stating " sorry we cannot make an offer" Please pick up tonight by 9pm or reply with DONATE. They didn't even have time to go through the amount of clothes I brought in! When I got there and asked why? The girl at the counter said, they only take items that are current or have been on the shelf 6 mths or less. BS! If you look around in the store that's crazy. It's 2nd hand people! They are trying to make a buck. It's not even about the money with me. It's about the fact that my garbage bag that was very tightly closed and the tie was in a knot had not even been opened! They would have had to cut the ties to get in it. All they were hoping is I would say donate! That's how they get most of their stuff. What a racket, fraud at it's best! I am glad they didn't get my granddaughters clothes, I will be happy for someone to get that that will APPRECIATE them! Not some rip-off 2nd hand store looking to make a buck! I will never step foot in that store and I will be happy to tell people of my experience!

I went into Plato's to sell clothes MY clothes. And they said they don't accept kids clothes. Only adult name brands. I am an adult and I don't wear kids clothes and I know they don't have a kids section. I brought in three bags one of which had 12 pairs of American eagle jeans in mint condition some with the tags still on. I got a whole two dollars out of those three bags. I'm not quite sure how American eagle isn't name brand but alright. Everything in that bag was name brand. I will not be providing my service no longer. Because this isn't the first time I was told I can't bring kids clothes in. I have not once brought kids clothes in. I know their rules and regulations and I'm quite mad about it

Went with a full box for them to tell me their inventory was full and didn't take anything. Waste of a company. Wasted my time. Like nah I'm not coming back in two months to waste my time again. $#*!ing ridiculous

Employee service was horrible… they barely acknowledged me and i was standing around waiting just for them to check me in to sell my clothes… and when i got the message they were done i waited for about 10 minutes while 3 girls sat and talked the whole time not helping me at all doing absolutely nothing with no other customers around. Over heard them talking bad about other employees and customers doesn't sound like a very friendly environment to me… i wills be taking my business to fringe from now on they offer much more for the good ideas i bring in and are friendly and not rude… very disappointed y'all should work on this…..

Went in the Jonesboro, Ga. On MtZion location with two bags of jackets straight from the laundry mat. When returned to see if any were purchased was informed they were rejected because they werent freshly washed. How would they know if they were washed or not they were still in bag and tied like i left them they were never even taken out of the bag. Waste of my time and gas for there lazy employers.

It doesn't bother me when Plato's doesnt want items I bring in. What bothers me is the condescending twelve year olds that work there and seem to get joy from being rude to people and loudly denying them. Pathetic work ethic of your employees Plato's, I will never go back. Buffalo Exchange for the win.

Before coming in I asked if they accepted plus size clothing which they confirmed. I brought huge bag of clothing (all trendy and some with tags). They only took 4 items, one pair of brand new shoes, jacket with tag and couple XL sweaters yet they were still going to keep the remaining items. I requested to have back and donated to a non for profit organization. Also, when looking around the store there were barely any plus size clothing and lots of wrinkled and worn looking items. Very disappointed in the process. I would much rather donate to somewhere that I know they will go to great use.

Apparently they only want small sizes, I brought in a tub, abox, and a bag of plus size clothing all barely worn, jean size 16&18, tops, bodysuits, jumpsuits ect ranging from xl to xxl all the clothing is from American Eagle. They barely accepted any of it. All they took were my shoes a few pants and tops. None of the styles are "out dated" how are any jean ever "out of style" they are just blue jeans but as I walked the store they had next to NOTHING in their xl to xxl or any plus size jea...

So disgusted

TERRIBLE customer service, rude, and judgmental girls. Don't take your clothes there either, I waited 2.5 hours to get my clothe I dropped off to sell, back.

There is a Plato's closet in Crest Hill illinois that doesn't give you $#*! FOR ANYTHING YOU BRING IN PLUS I BROUGHT IN 2 FULL SIZE BAGS OF PINK AND OTHER BRAND NAME LIKE ADIDAS AND FASHION NOVA AND I CAN TELL THEY DIDNT EVEN LOOK THROUGH IT BECAUSE I KNOW THEY WAY I FOLDED THE CLOTHES PLUS THE WORKERS SEEMED RUDE ASF WHEN I ASKED THEM POLITELY "ARE YOU SURE THAT'S ALL YOUR GOING TO TAKE. THEY SAID YES WERE SURE… ITS ALL WHO YOU KNOW NOW A DAYS. DONT SELL UR STUFF AT THE PLATOS CLOSET IN CREST HILL ILLINOIS EVER.

I brought coach purses, dresses, I was told to sign up on my phone and wait. When they were done she asked me for my drivers license then she said my items were not suitable…. Why did she ask for my drivers license then? Coach not suitable? From now one Goodwill.

Disgusted, disappointed & disrespected. I have been buying and selling clothes to Platos closet for over five years now. Today was the absolute worst experience I have ever had and may be the last time I step into a Platos at any location. Tonight I went to the Cumming, GA location to sell and buy some clothing before heading to college. I was nicely greeted by Morgan and then BEN starting go through the THREE filled bags I brought in. As I watched BEN he did not pick up or look at one item, he dumped the bag out items fell to the floor and he put them straight back into the bag, the clothes on the floor he kicked to the side gathering dust, dirt and whatever else is on the floor, no regard at all that these are my own personal items that I work hard to pay for (and some items still had tags on them) and no regard that I am a customer. I understand not all items are taken but everyone should be given the respect they deserve as should the clothing brought in. I was absolutely disgusted that BEN was not respectful toward me or my items. When BEN called me back up to the counter there wasn't even eye contact made. He stated he was passing on all items. Do you want to be treated like this? I don't. I'll be taking my clothing to Uptown Cheapskate or donating from now on. Disgusted, disappointed, and disrespected by the service from BEN and Platos closet tonight.

I did my research and followed the guidelines for the items that they wanted. I took in 4 big bags of Torrid, Rue 21, Hot Topic, Levi's, etc. All the items were in good condition except for 2 shirts that had a slight stain on the bust area. While they were looking at my items I looked around and thought that I had a good chance of selling most of my items because my items were in far better shape than the ones I saw on the racks. To my surprise the only bought 5 items. The 2 stained shirts, a pair of converse, and the 2 cheapest pair of pants I brought in. I DON'T understand their buying process. Why do you advertise that you want expensive brands and then not buy them. It couldn't be because I'm plus sized because they had plus sized items. I asked why they didn't buy more and they said condition. Whatever you bought STAINED SHIRTS!