Plato's Closet

I'm not sure what happened, Plato's used to be a great place to shop. Not only did no one ask us if we needed help after being there for over an hour, but when we did finally want to check out my son and I stood at the front of the line for over 20 minutes. 8 people were behind the desk. No one looked at us, no one told us they would be with us. No one acknowledged our presence at all. A 9th person arrived, walked behind the desk and started telling 2 other employees what they did over the weekend. The 2 other employees stopped and gave this new person their full attention, laughing at her story, still completely ignoring us. Finally we had to ASK if someone was going to check us out. 20 minutes… I was floored and thought I was on some Candid Camera episode. I will never return. I would give it negative stars if I could.

All the girls who work here are catty and rude, they pick and choose who they like, and the manager is a complete joke. He picks favorites and doesn't hold anyone accountable for anything. I do not recommend coming to this place it's horrible.

I took two bags of shoes and boots in on a Thursday they said they would contact me when they had calculated my items. They later text me to come and pick up my cash, it had gotten a bit late so I ask if I could pick it up the next day, the worker said that would be okay. I went in on that following Friday and when I got there the young lady handed me my two bags back, a lot lighter and some shoes missing, then the worker said, I'm sorry we could not use any of the items and I received no cash and not all of my shoes. I contacted corporate office, so I thought and received an email that all of Plato's Closets stores are independently owned and that they had contacted the owner and suggested they reach out to me. As of yet I have not heard from anyone. This was the Saint Clair Shores Michigan store.

Every single time I go into this store they either aren't buying or they don't buy anything. I have tired many many many times and each time was a massive failure. I will NEVER attempt to go there ever again. Oh and did I mention how rude their staff is? Well if I didn't, they are! Out of every single store I've ever shopped at Plato's closet by far is the worst store I have ever been in therefore I will never go in again

They took 3 boots from me. One was worth $40 the other was $30 and the last was $20. They were all new and in excellent shape. How disappointed I was when they gave me $13.30 for all! That comes to $4.43 each. I waited approx an hour for their review. I will be paying it forward and donating to the needy. Not worth my time or the gas I paid to get there!

No one greets me ever when I go here, I was basically ignored, waited 10 minutes by the front counter to get a dressing room, even though three people were working. Was told well our limit is 6 items in dressing rooms but since you have 7 I guess I'll let it slide this one time…. Like I was a thief or something. Like… no worries lady I'm not going to steal your old, overpriced goodwill items. It seems they have all the same style tops, same style dresses, same style bottoms…. As if the owner accepts only 1 fashion style, what she likes. The owners wig was atrocious and their customer service is just terrible. No wonder their website ratings are only 2 stars…..

Treat me like a $#*! when I went to pay for my merchandise but the people in the front where treated with better than I was the cashier was unprofessional in handling the money by the way after the buying the stuff she didn't thanks for shopping please don't shopping in this store they show there true colors when different races come to shop " they treat white people like they should be able to shop then other races! Please don't go there it's ridiculous how I was treated when I went with my mom!

Took two bags full of Brandy Melville PAC Sun Urban Outfitters and Converse in to sell. While we were waiting we looked around the store. The majority of shoes were worn out. There were lots of pieces from Shein. We did find a few pieces that were nice from shops such as Brandy etc but on the whole all a bit old and worn. My bag which was bursting with gorgeous pieces was returned and they picked out 7 items. Some of the stuff hasn't even been worn. I think my daughter wore the Converse maybe 4 times. I'm absolutely speechless! Most of the clothes were maybe a year old. Everyone in the store was cheerful and helpful so I'm not complaining about the staff. However if virtually brand new clothing hardly worn is what you have to sell I wouldn't bother taking it here.

I left my clothes at Plato's Closet on ******* Katy Frwy., Houston, Tx. For them to look at since it was going to be over one hour wait. They sent me a text after they went through my clothes to return to the store. I went to the store and they told me that they could not buy any of them because they are not in good condition or they are too old. It ticked me off and I said my clothes are in good condition, I take good care of them. I said the dresses that I brought in, I see women wearing them all the time. One of the other employees said, we just do not have the space for them right now. He probably said that, since I was making an issue. After I brought them home, I went through them and they just stuffed them back in the bags after I had taken them there, all folded nice and neat. They were all wrinkled. I was furious. I wanted to call and chew them out because I was thinking about taking them to a consignment store. I will never go there again.

Sony recommend this place because my mother took me to to return som clothes and my mom wrote what she was returning and the tried to steal a dress and said it fell in a bag.

I made a purchase by cash back in 11/2020 at Plato Exton PA, and returned the item right away with receipt, but only got store credit, not money! More than this, I was told that the store credit was expired after one year when I tried to use the store credit up yesterday ( I threw the receipt in trash)! It is Plato 's return policy, Only get store credit is already very aggressive enough, but the store credit expiration is a truly robber's policy!

Horrible, I had a huge amount of clothing items to sell to them that have never been worn and that on their website said exactly what they were looking for, none of my items were stained, damaged, or unusable and they told me they wouldn't buy any of it, then looking around at other clothing items there were torn, stained and unusable items they were selling that they had bought from other people. I was also told one time that if you just donate some of your items that they will just take the items and sell them in their store, without paying you your money for that item.

I got here at 500 pm and Gabby I guess was there Manger said come back at 1000 o'clock tomorrow it's after 500 pm it was 501 pm I said said I drove over an hour one way and I wouid wait in the parking lot incase they got done early she said don't know what to tell you and walked away.
This is probably the reason they have no inventory for men's clothing. They do not allow appointments and she left at 515 any good employee wouid have stayed and checked me out five item's wouid have took her 3 min

Took in over fourteen pairs of High end shoes and boots to sell in Norman. As my state ID Has not arrived due to a backlog however I have been using my Comanche Nation ID and have never had any problems doing so until today.

I explained not having any Currently valid drivers license Although I had the old just expired one and my valid tribal ID card which I'lladd is even legally used by the state licensing facility as a valid and acceptable identification card.

The intake person in the store told me that each Plato's is individually owned and the Norman sure does not honor any tribal identification cards for any thing so I could not sell any shoes to them. Okay two pairs of Jimmy Choo shoes, Nike's Two Uggs, Clark's,, esprit going out the door.

I stated that with all of the Indian tribes in Oklahoma You would think that they would honor the tribes and she said, no, why would we. And offered to help carry my bags back to my car.

They do however take the voter registration card that has no picture at all so if hell freezes over and I ever find myself having to go here to Plato's Norman, I will take that.

Wow, another one bites the dust. I'm Comanche, Any money that goes from my hand to any establishment is therefore Comanche money. If you can'not honor my people or any natives then like they told me in the store, why should I honor you with my business.

The empty parking lot which I thought was odd when I first pulled in makes sense now.

Now register that vote...

Told me to have a good day, didn't give me my clothes. Give me my bin of clothes and I see about 5 more of my items, laying in someone else's bin. I asked for them and she gave them back. And I said is this stuff y'all didn't want and she said yes as in they did not want them. Obviously you did because you weren't about to give them back to me or pay me for them. Will not be back.

As a first time customer i will never use this store again. I brought in a large tote of clothes. All neatly folded. What you didn't take, which was hardly anything, they shoved all my clothes back in the tote unfolded and wadded up. Thanks Platos for making me go back and fold my old clothes again to donate! -5 stars.

I just returned from my first visit to sell clothing. I looked online for their expectations and decided to select a small group of name brand clothes to see what value they would give me. A 575.00 coach bag, blue leather bomb jacket, puffer jacket from MK, MK shirt and MK brown and gold sneakers... 31 dollars... I chose to keep my items...