Pick n PullReviews 58

I had an offer for my BMWZ4 for $925 from pick n pull and to my surprised they rescinded the offer and sent me an email the following day for $325 offer. And they kept on aggressively calling and emailing me to accept their ridiculous offer. I declined and guess what I contracted another company called "peddle" and I was offered $1385 and it went well and quick. I wouldn't recommend pick n pull to anyone they're way too greedy and their customer service sucks

Lots of questions, kind of irritating,and slow.called happy hooker in Graham,wa.45 sec on the phone. Got a quote for 50.00 more than pic & pull offer and were here in 30 minutes with cash and tow my car away

Son mui groceros imsultan ala jente
No atienden pronto y portodo lebantan la bos alas personas solo para entrar cetoma una hora a una hora y media y para pagar asta 2 horas locacion secon av

Spence salinas ca location horrible they over charged me Bran new parts cheaper in AutoZone the supervisor Juan no good for customer services he overcharges mexican that dont speak inglish i try yo dile a complaint pick n pull doesnt Even a customer services nobody helped they theres no number yo dile a complaint don't go to this location i do not recomend if ur coporation SEE this my #*******328

Was going to sell my car to them and they were rude and lied to me constantly they kept wanting me to reschedule ended up selling my car to a different company

The whole concept of this company its suppose to be cheaper than other junk yards,,Regular junk yards have cheaper prices than pick n pull and you don't have to take out the part

I went to Pick-N-Pull on Happy Lane asked if I could park my bike inside I was told no by some overweight guy with glasses in black hair he was probably a hater but I wasn't parking my bike in there for you to be responsible for it I was parking it in there to be secure he said no

I was treated horrible by pick n pull in Redding CA. They sold me illegal tires and 2 days later when multiple tire shops said it would be illegal to put them on, pick n pull refused to give me a refund and told me I'm $#*! out of luck. I'm a single Mom and can't afford new tires right now. I can't believe a business can sell you something illegal and refuse a return then treat you like scum. I'm very upset and stuck with tires I can't use and no money to purchase more. I don't recommend this location.

I BOUGHT A BATTERY WITH PICKNPULL LOGO AND THEY MARKED THE INVOICE ON THE BATTERY
WITHIN A MONTH THE BATTERY WAS NOT CHARGING UP AND WHEN I CALLED THEM AND TOLD THEM I WANTED TO EXCHAGE IT BECAUSE IT WAS DEFECTIVE. YHEY SAID THEY WOULD NOT BECAUSE I DID NOT HAVE THE RECEIPT AND IT MIGHT NOT BE THEIR BATTERY -WHAT A SHADY CROOKED UNETHICAL COMPANY -STAY CLEAR OF THEM

Well, it finally happened to me...
Today was my turn and I got screwed by pick and pulI. After I spent 3 days removing a engine out of a Jeep... forked out money for the entry fees, for the dolly to lift it out and carted that damn thing to the front desk. Then, I was told at the counter that when the engine is taken apart (ie: Head, block, oil pan, pick up tube, air plenum etc.) they charge per pieces. I asked the front desk worker..."how else do you pull an engine out". I mean, I don't expect your front staff to know everything about engine but when I am asked about the head and told its a transmission I realized he was either an idiot of simply under qualified to work there. This amounted to x3 more ($ 650.00). So I told them that I would cart it back in and spend a few minutes to put it back together but then was told that " now that we know you can take it apart... you cant put it back together". I told them this was absurd and did not make any sense. They did not budge...
So I POLITELY asked that either they honor the complete block price or I am throwing it in the dumpster.
I also stated that I did not see that in their policies. I got the " deer in the headlight" look so I all went to the garbage.
I understand that pick and pull is in the business of making money, but it sure would be nice if they didn't try to screw the customer at every corner after stating on the website that "customer satisfaction is their #1 priority".
Needless to say, I am NEVER going back (BTW, I am writing this cool headed). I have been going to the Edmonton location for 38 years and have been a member for quite some time now. I have literally spent hundreds of dollars on a long list of different vehicles but sadly it now comes down to a question of principle..

I turned in all of my paperwork to have Pick-n-Pull pick up my vehicle to sell 7 days later they still have not come they make an excuse every day horrible service the people you speak with are very unprofessional

Apparently the right hand doesn't know what the left hand is doing at pick and pull they schedule me for the tow to pick up vehicle at 2 pm but never showed up or even call me I called and they rescheduled for 9 am the next day but was told the drivers are not allowed to reschedule pickup I made 4 calls to pick and pull and had to repeat the same story 4 times and still didn't get anywhere. It's unfortunate because you can't rely on professionalism and simple common courtesy in business today!

If you ever get store credit I recommend using asap. You have 30 days, only problem is it completely disappears from receipt paper and that is the only way of tracking. Happened to me twice, Out $90.00. I recently witnessed a elderly disabled man in complete disbelief, as he was told sorry not legible after pulling from his wallet. How come tool kit cards are issued on hard, durable plastic and store credit on generic thin paper?
1)store credit. (2) core charges (3)O. E. M claim are all insulting,

Bought two bad batteries from pick n pull tried returning one of them and the rude lady tried charging me 71 more dollars for an exchange for one of the bad ones I had them both tested and it said they where both bad never will get money out of me again watch out for bad batteries and bad service

The greatest customer service experience I ever had. Renee was polite respectful and professional Charlie was knowledgeable on parts and very resourceful when it came to extracting parts of vehicles. These two one above and beyond stayed a little bit later after closing time just so my wife and I could get the parts we needed. They didn't overcharge and give us parts we didn't need. I feel that these two are role models and should be considered for promotions.

Vehicle was inventoried as being in yard 34 days. It was the only one with compatible part. I called the desk twice from yard and got no answer. 2 trips back to desk to confirm its location in the yard. Not there. Walked a mile around the yard looking for it. Before i left i was told it was "policy" to remove cars from yard after 45 days. I told them it was listed as being there 34 days. They said "Sorry". I drove the 25 miles back home. Wasted afternoon and $5.00 gas. Part (dome light) was priced 50% higher than area competitor (Midway U-Pull).

The yard in Tacoma used to be great when it was Pull-A-Part. Prices were great. Customer service was great. As soon as Pick-n-Pull took over many prices nearly doubled and customer service went down hill quickly. They nit pick every little part that comes out of there. Example: I need a factory stereo for an '05 Accord. These stereos are basically one unit with the heater controls. Their pricing is $20 for factory radio/cd player. After finding and pulling the item I was told $65 because I also has the heater controls. These units don't easily dissect and separate. They would rather eat the part that they most likely don't have a buyer for than make a paying customer happy. I'd be willing to compromise a little on the price. Maybe somewhere in the middle of $20 and the $65 I was quoted. There was no budging on their side. So, I told them they can keep it. First picture is in dash. Second is out of the car. As you can see, it comes out as one unit. Third is from the backside. No way am I going to take it apart. There needs to be a different price structure for parts such as this. As I said, they would rather lose the sale, eat the part, and have an unhappy paying customer than to work with that customer in a situation like this. I'll find it elsewhere. They can add the one I pulled to their scrap pile.