Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.
We monitor reviews for authenticity
Fresh product and always deliver as promised. Packaging is always sealed professionally and packaged accordingly.
Great company... I bought Kratom and it was very high quality and my overall experience was great from ordering to recieving! Highly recommended
I'm beyond impressed with this company. Their kratom products are the best quality and the prices are awesome.
The customer service is amazing. I had one hiccup in delivery and they MORE than made up for it and just keep delivering. Their deals are constant and stack so you save TONS of money on the product itself or even get free overnight shipping. Like early in the morning the next day shipping, it's incredible for the price. Product quality is top notch! Don't go anywhere else before trying here 1st!
I ordered the white maeng da. The product I received does not look like, smell like, or have the same density as true white maeng da. It has an unfamiliar scent- an additive. I believe you sell a kratom blend/tea, but on your website you advertise your products as "kratom".
Phytoextractum has wonderful assortment of products and their customer service is quick to respond. They also have great discounts and free shipping on qualifying purchases. I order the white maeng da kratom and it is great quality. I will be ordering more. Thank you!
Great products and customer service! Had a problem with a shipment and was sorted quickly. Shipping is fast all the way to Australia.
Great company. Very reliable and fast shipments. When i had a problem, customer service was great...
I've been using this company for over ten years and am satisfied with the caliber of the product. Especially compared to other online vendors
Been doing business for a while best prices and customer service! Also free shipping! I had a problem with a order last month they took care of it tight away!
I placed an order on a Monday and received a tracking number and paid for priority shipping. Come Thursday no updates and tracking showed package had not been given to usps yet. I sent an email to support asking for free overnight Bc of the delay. I got a reply 2 hours later from Mia that she would look into it and upgrade the shipping. Pleasantly surprised, I got the product the next day. I will give the company another chance but if this is common, I will go back to my old supply company.
The customer service is very good and courteous. I had a address issue that they promptly helped me with..
Excellent product and customer service above and beyond excellent, had a shipment delay by delivery company and they credited me even though it was not their fault
Great customer service, Fast shipping. Products are of high quality and as described. I will be ordering from this site again.
Found a NEW exciting and EFFECTIVE new product called "Enhanced Bali" Kratom. From my understanding it's the equivalent to an extract of any of the other strains they offer. And I tell you what, IT WORKS GREAT! I finally got my cortisone shot in my neck so I won't be needing it as often, but if I ever had another problem with pain I will be turning to this Enhanced Bali!
Phytoextractum has always been good to me. Their products are the highest quality available, their customer service is on point, and their selection is ever-growing. Their website is also super easy to use, whether on a phone, tablet, or other device.
Of their products, I purchase their dried herbs, capsules, and specialty premium Blue Lotus products the most. Due to my own home apothecary of over 200 different medicinal herbs, I am constantly having to re-up on my supply, and it never ceases to excite me when I find a new herb to add to the medicine cabinet.
I have had great success in all departments, however, and urge the uninformed customer to do their research before purchasing; either way, Phyto is the place to go for herbs and related equipment!
There are so many sellers out there, it's hard to know what you're getting sometimes; with Phyto, you can rest assured your money is going to a company who knows what they're doing. Your order will even ship out the same day if it's placed before 2pm PST, and they consistently offer great discounts and specials through their newsletter.
Love this company have been buying from them for over a year and they have fresh products that are high quality and good prices. If you sign up for their emails they have offers and sales so you don't need to pay full price for things every time. They also have great customer service and get back to you really fast. Can't beat them!
Answer: Hi Priscilla, thank you for the message. There are a lot of resources and articles online that discuss this sort of topic, however, we unfortunately aren't able to offer you any medical advice since we are not trained medical professionals. We always advise speaking with your doctor regarding this topic. We wish you the best of luck!
Answer: Hi Katie, our checkout was temporarily disabled but you may now proceed to purchase your items. Thank you for your patience.
Answer: Hi Alicia, thank you for contacting Phytoextractum! Our #1 selling product is our Bali powder, featured first in our list of kratom powders. If you're a first time customer, you'll automatically be given samples on your order. If not, you can also write in the comments section of your checkout that you'd like to receive samples, and we'll make arrangements to get them out to you. If you have any further questions, please feel free to get in touch with our support team at [email protected]. Have a wonderful weekend.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hello Liz, thank you for your question! Our company and warehouse is located in NE Portland, OR. Our building is zoned for warehouse use only, so we do not have permits for a retail storefront or a location for local customer pickup. If you're located in Portland, Beaverton, Tigard, Hillsboro, Gresham, Milwaukie, Lake Oswego, Vancouver, or similar metro area, you can typically receive your order the following day with our free USPS First Class shipping option. You may also encounter our products in various headshops, smokeshops, bookstores and convenience stores across the US. Please note that only a sealed Phytoextractum bag branded with our foil green logo indicates an authentic Phytoextractum product. Any product sold in a different bag, or branded differently, is not authentic. The best and safest way to order our products, are on our website at Phytoextractum.com. Thank you!
Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.

