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Phytoextractum

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Phytoextractum Reviews Summary

Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.

service
44
value
44
shipping
44
returns
32
quality
43

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Texas
1 review
0 helpful votes
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Happy Camper
March 30, 2019

Happy with products and services. Decent prices on products and shipping. So far I am a happy camper.

Date of experience: March 29, 2019
Missouri
1 review
1 helpful vote
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Floored me
March 25, 2019

I typically use Gaia but this is so much better like the quality is just intense no pain whatsoever I probably took a little bit too much that tomorrow I'm going to reduce the amount and I think the effects will be perfect

Date of experience: March 24, 2019
Utah
1 review
0 helpful votes
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This company excels in product quality and safety. Their customer service is quick, kind and professional. I have been a customer for 3 plus years. I have only had 2 shipping discrepancies that were resolved within an hour or less. Their herbal selections are huge! Another big plus is they always have fast free shipping. I highly recommend Phytoextractum!

Date of experience: March 20, 2019
Texas
1 review
1 helpful vote
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Extraction pros
March 16, 2019

Nevermind the aged website theses guys are something special... Out side of the slow response time of the
Customer service they shipped fast great site
Awesome overnight shipping and some of
The best botanical extracts on the market
When they do reply they're extremely helpful
And straight to the point super consistent Now they have the xtracts pressed in tablets could not upload video wasn't correct file extension

Date of experience: March 15, 2019
Nebraska
1 review
1 helpful vote
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TheBigBelieu
March 13, 2019

Hands down the best site to get your Kratom powder or any other kratom products. I've been using them for 3 months now. They are truly the best.

Date of experience: March 12, 2019
Texas
1 review
1 helpful vote
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I have been a customer since 2012 and have always been very pleased with the products and the delivery.

Date of experience: March 10, 2019
Minnesota
1 review
2 helpful votes
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The best!
March 10, 2019

Excellent product, impressive shipping time, and outstanding customer service. My go to shop for all my herbal needs!

Date of experience: March 8, 2019
Washington
1 review
1 helpful vote
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I have been a Phytoextractum customer since 2019. They are in Portland, OR which is next door to me in Washington state.
My experience with Phytoextractum has been remarkable, from their A+++ customer service to the superior products they offer.
Phytoextractum delivers what a customer expects to receives, top quality products and responsive customer service.
First, let me say the customer service is top notch. Any time I have reached out to them the response is almost immediate. They are always able to help me with my requests in a timely matter.
Each experience with Phytoextractum is consistent. I always receive exactly what I am expecting, and my orders arrive in a very timely matter regardless of the shipping priority.
Phytoextractum keeps up on emerging technologies to evolve their existing product, and is always offering new products to their website.
I have seen a lot in the news in the past few years about Kratom and the controversy that is attached to it. I can't stress enough how untrue most of this information is.
I had experienced years of pain in my lower body caused by inflammation from two back surgeries that I had in 2007. My life was a half-life regardless of the medical treatment and medication that was prescribed to me. Nothing relieved my post-surgery pain and I endured misery for years.
My own person journey with Kratom started with education. When I heard about Kratom I visited a local retailer to education myself on the product. Once I felt confident that I had enough knowledge I began trying different strains to see how my pain responded to them. After a few months I found some strains that worked for me. I became 100% pain free from finding the correct strains that worked for me and later combining them with a topical CBD balm. I no longer receive medical treatment, over the counter or prescription medication since I found the right products for me.
I have used the same two products from Phytoextractum since 2019. I take the same amount that is prescribed which is 1/8 of a teaspoon. I have never built up a tolerance to this amount, and although I am 100% pain free I continue to take the products as a daily regime with other supplements, more for maintenance than anything.
The last thing I want to say about Phytoextractum is the integrity behind the products they offer. They care about the products they are offering to consumer. Safety is a main concern and they actively test their products for purity.

Date of experience: March 5, 2019
Colorado
2 reviews
1 helpful vote
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Great Company
March 5, 2019

I have been buying products from this company for 2 years. They are a fantastic company to buy from with wonderful customer service.

Date of experience: March 3, 2019
Missouri
1 review
13 helpful votes
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I started cautious and hesitant - the site looked great, but I was not sure if it would deliver, especially if customer service issues arose.

Its fantastic! I have placed 5 orders so far.

- email receipts are excellent
- they ship from in the US, which was one concern i had since I was ordering asian products. 2 days has been the standard delivery time, super fast!
- I have goofed up twice on my orders, and customer service has been fast, FRIENDLY, and very professional! They were happy to help me fix my errors, with a smile. They also sign their emails, so I can say Thank You to Mia in this: D
- i did not know the difference between extract and powder. I sent in an email to the customer service address, wondering if I would get a reply since it wasnt really a order/payment issue. Just a few hours later, I got a wonderful and patient reply that answered all of my questions!

The prices are great, the delivery speed is outstanding, but its the customer service that has really driven home my confidence and love for this site! STRONG recommend, and thats after... 4? customer service contacts now.

Date of experience: March 3, 2019
Florida
1 review
0 helpful votes
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In the 5 years that I've been doing business with them, I've never had a bad experience. They have prompt shipping and a great product.

Date of experience: February 28, 2019
Nathan W.
Iowa
1 review
0 helpful votes
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Great products
February 22, 2019

Great products! Always consistent. Great customer service as well. Ordered several times and have never had a single issue.

Date of experience: February 22, 2019
Illinois
1 review
2 helpful votes
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Awesome Product!
February 21, 2019

Not only is this product by bulk the cheapest on the market it is the bet in quality. They have fast shipping and fast handling time. The Kratom is the bomb and they are always in stock with the strains you want, a must try!

Date of experience: February 20, 2019
Illinois
1 review
0 helpful votes
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Great!
February 18, 2019

The service was wonderful and they were helpful! The product was beyond expectations! I wil definitely will be ordering from them again! Mia was also great with her assistance!

Date of experience: February 16, 2019
New York
1 review
0 helpful votes
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Very professional and knowledgeable. Excellent and fast customer service!
Very professional and knowledgeable. Excellent and fast customer service!

Date of experience: February 15, 2019
Georgia
1 review
0 helpful votes
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Very impressed with this company. Their product is top notch and works great. Customer Service really cares and listens to their customers.
Highly recommend and will truly be going through them again.

Date of experience: February 11, 2019
Washington
1 review
16 helpful votes
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I purchased Kratom powder for my health condition of Fybroidmyalgia. It came very cleanly and professionaly packaged. The quality of this powder I received was very fresh and stayed that way throughout it's entire use until gone. I plan to keep my business with Phytoextractum. I am looking forward to testing out their CBD oil at some point in the future for my occasional bouts with arthritis. This website has something against anyone saving a buck by writing an honest from the heart review. It's true I might not have set out to make an honest review without an incentive. But even with an incentive I would not lie. But this website wants to block the benefits that Phytoextractum would extend to me in exchange for our business experience with one another. So below in order to make this review and get a savings on the costs of my health care I have to check a button that says I never received an incentive for an honest opinion. Well I really did and I thank God to Phytoextractum for giving me a financial break in this world that no other business seems willing to do for any reason. So there is another great thing to say about Phytoextractum! Their not just all about extracting money from you.

Date of experience: February 7, 2019
South Carolina
1 review
1 helpful vote
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This company is no joke
February 1, 2019

Seriously what a great company. So glad I found them and look forward to future orders. Customer service was super responsive and easy to deal with. ~Erick K

Date of experience: January 31, 2019
Washington
1 review
0 helpful votes
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Awesome company
January 31, 2019

I've been using phytoextractum for my kratom and kava for the past 3 years. I've tried every vendor out there and this is by far my favorite company. Their product is very high quality and they have fair prices.

Date of experience: January 30, 2019
New Jersey
1 review
1 helpful vote
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I've been ordering from this company for 2 years as of next month and I've never had a problem with them. They have good products and ship them out in timely fashion. There are some nice sales or discounts available as well.

Date of experience: January 27, 2019

From the business

Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.


phytoextractum.com
Founded in 2005
Portland, Oregon, United States