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Phytoextractum

4.4

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Phytoextractum Reviews Summary

Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.

service
44
value
44
shipping
44
returns
32
quality
43

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New Mexico
1 review
0 helpful votes
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Satisfied
September 13, 2019

Great products at great prices, had an issue with my order, contacted customer service and they sent the missing item from order overnight. Great service

Date of experience: September 12, 2019
Colorado
1 review
0 helpful votes
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When I received my original order from Phytoextractum, it was missing one item. I sent an email to Customer Service and Mia replied by asking me to email a photo of my invoice/packing slip back to her. When I did, she replied promptly with a confirmation email and by shipping the backordered item which I received in just a few short days.

THANK YOU MIA for your great customer service!

Mike Hartman

Date of experience: August 29, 2019
Arizona
1 review
0 helpful votes
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Awesome product
August 13, 2019

I was using a different big vender and stumbled on Phytoextractum website. I was surprised to see how affordable their product is. I was in shock when i got my order overnight and the product was high quality. Good job Phyto!

Date of experience: August 12, 2019
Kentucky
1 review
0 helpful votes
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I did have a little trouble getting vines the dimension I requested but Mia was quick to help out and I was able to get enough of the size I needed in time for my event.

Date of experience: August 5, 2019
Virginia
1 review
0 helpful votes
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If you ever forget to apply a coupon code, need any information or help in general, these guys will help you out to no end. Consistently good product as well. I suggest the Bali for beginners.

Date of experience: August 1, 2019
Ohio
1 review
9 helpful votes
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GREAT COMPANY!
July 31, 2019

I have only been a customer of Phytoextractum Plants & Extracts for a short time, but recently had an issue and one of the reps went OUT of their way to help me, more than any rep from any company in my lifetime. I owned my own business for only 8 years and I always tried to help my customers like this, and it is refreshing to see companies like this go above and beyond. I will be honest most of this was an error on my part and she did not have to really do anything, but, it made me feel like they wanted me as a customer. Thank you Mia and Phytoextractum Plants & Extracts. I will keep coming back. Ken Rogers

Date of experience: July 31, 2019
Arizona
1 review
0 helpful votes
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Phytoextractum has been great for me. Way less expensive than the head shop across town and the staff has been very helpful with sorting out USPS shipping delays.

Date of experience: July 24, 2019
Florida
1 review
0 helpful votes
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Great service
July 21, 2019

Quality products with a excellent website. First time I purchased their product was an Great experience

Date of experience: July 19, 2019
California
1 review
0 helpful votes
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Have enjoyed every strain I've tried and I appreciate the frequent sales. When I had a question about a discount code customer service was very responsive and helpful.

Date of experience: July 16, 2019
Hawaii
2 reviews
1 helpful vote
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Great customer service anytime I has to contact them. They were proactive through some product recalls. Nothing but good experience.

Date of experience: July 16, 2019
California
1 review
0 helpful votes
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These guys are really the best, top shelf quality along with Communication, fast/free shipping, and even coupon codes! I wouldn't go anywhere else.

Date of experience: July 11, 2019
Tennessee
1 review
0 helpful votes
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The products are excellent and the service was great when I had a question about something. They responded to me within 24 hours. I have purchased from them a few times and will continue to do so. They ship out fast also.

Date of experience: July 9, 2019
Virginia
1 review
0 helpful votes
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Only once have I needed customer service regarding my payment, and the response was great. The site is exceptional and obviously handled professionally. I have had only the best experiences here. It's my go-to for this product.

Date of experience: July 3, 2019
Texas
1 review
0 helpful votes
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Phyto always provides excellent customer service and they always ship the best products SO fast! I have been using them for all of my plant needs for almost a year and have never had a bad experience.

Date of experience: July 1, 2019
Louisiana
1 review
17 helpful votes
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I trust Phytoeextractum with all my business. I've been on pain meds since age 15 I am now 52. I broke my back young and have had many surgeries. I have tons of steel rods, screws, bolts and even a spinal simulator in my back. The daily pain is horrible. I found out about Kratom almost a year ago. First tried it from a smoke shop, it was expensive and the sales lady didn't have a clue on what she was selling me. I did research and found white vein to work best for my pain. I also take red vein at night. I don't like anything that tastes bad so I make my own pills. Phytoextractum had everything I need the empty capsules, a tool to help make them quicker and the best quality products at the best prices. Not to mention they are super quick! I get my order the next day at my door. I am always getting discounts in my email and they answer any question I have quickly. I truly feel they care about their customers. I am super happy and impressed with this company.

Date of experience: June 29, 2019
Texas
1 review
0 helpful votes
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My name is Kristopher Fitzgerald, I Placed my order on Thursday, June 20, order Saturday June 22 Way faster than I thought customer service was phenomenal patient help me set everything up and quality of the product is beyond what I expected Will be a permanent customer now - thx

Date of experience: June 23, 2019
New York
1 review
0 helpful votes
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I recently started using this company and I have no complaints I had a small issue with one of my items it was quickly taken care of with excellent customer service

Date of experience: June 21, 2019
Mississippi
1 review
0 helpful votes
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Awesome
June 11, 2019

Phytoextractum is the best vendor out there they have remarkable customer service and our products are stellar I would recommend them to my friends and family their shipping is great always on time and I've never had any kind of issues with the way the product condition with shipt they've always help me out with problems or questions that I've had thank you for Idaho extractum for the years of service

Date of experience: June 11, 2019
Texas
1 review
1 helpful vote
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Tastes terrible
June 8, 2019

I've used phyto for 2 years w no problems but they've got a new vendor and the kratom tastes horrible. Do not buy.

Date of experience: June 8, 2019
Tennessee
1 review
0 helpful votes
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I have have ordered form phytoextractum for about a year and never had any issues! Always ships out when its supposed to and they will even send discount coupons if you sign up for email! Great selection and a very quick to answer emails!

Date of experience: June 5, 2019

From the business

Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.


phytoextractum.com
Founded in 2005
Portland, Oregon, United States