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Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.
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Great products at great prices, had an issue with my order, contacted customer service and they sent the missing item from order overnight. Great service
When I received my original order from Phytoextractum, it was missing one item. I sent an email to Customer Service and Mia replied by asking me to email a photo of my invoice/packing slip back to her. When I did, she replied promptly with a confirmation email and by shipping the backordered item which I received in just a few short days.
THANK YOU MIA for your great customer service!
Mike Hartman
I was using a different big vender and stumbled on Phytoextractum website. I was surprised to see how affordable their product is. I was in shock when i got my order overnight and the product was high quality. Good job Phyto!
I did have a little trouble getting vines the dimension I requested but Mia was quick to help out and I was able to get enough of the size I needed in time for my event.
If you ever forget to apply a coupon code, need any information or help in general, these guys will help you out to no end. Consistently good product as well. I suggest the Bali for beginners.
I have only been a customer of Phytoextractum Plants & Extracts for a short time, but recently had an issue and one of the reps went OUT of their way to help me, more than any rep from any company in my lifetime. I owned my own business for only 8 years and I always tried to help my customers like this, and it is refreshing to see companies like this go above and beyond. I will be honest most of this was an error on my part and she did not have to really do anything, but, it made me feel like they wanted me as a customer. Thank you Mia and Phytoextractum Plants & Extracts. I will keep coming back. Ken Rogers
Phytoextractum has been great for me. Way less expensive than the head shop across town and the staff has been very helpful with sorting out USPS shipping delays.
Quality products with a excellent website. First time I purchased their product was an Great experience
Have enjoyed every strain I've tried and I appreciate the frequent sales. When I had a question about a discount code customer service was very responsive and helpful.
Great customer service anytime I has to contact them. They were proactive through some product recalls. Nothing but good experience.
These guys are really the best, top shelf quality along with Communication, fast/free shipping, and even coupon codes! I wouldn't go anywhere else.
The products are excellent and the service was great when I had a question about something. They responded to me within 24 hours. I have purchased from them a few times and will continue to do so. They ship out fast also.
Only once have I needed customer service regarding my payment, and the response was great. The site is exceptional and obviously handled professionally. I have had only the best experiences here. It's my go-to for this product.
Phyto always provides excellent customer service and they always ship the best products SO fast! I have been using them for all of my plant needs for almost a year and have never had a bad experience.
I trust Phytoeextractum with all my business. I've been on pain meds since age 15 I am now 52. I broke my back young and have had many surgeries. I have tons of steel rods, screws, bolts and even a spinal simulator in my back. The daily pain is horrible. I found out about Kratom almost a year ago. First tried it from a smoke shop, it was expensive and the sales lady didn't have a clue on what she was selling me. I did research and found white vein to work best for my pain. I also take red vein at night. I don't like anything that tastes bad so I make my own pills. Phytoextractum had everything I need the empty capsules, a tool to help make them quicker and the best quality products at the best prices. Not to mention they are super quick! I get my order the next day at my door. I am always getting discounts in my email and they answer any question I have quickly. I truly feel they care about their customers. I am super happy and impressed with this company.
My name is Kristopher Fitzgerald, I Placed my order on Thursday, June 20, order Saturday June 22 Way faster than I thought customer service was phenomenal patient help me set everything up and quality of the product is beyond what I expected Will be a permanent customer now - thx
I recently started using this company and I have no complaints I had a small issue with one of my items it was quickly taken care of with excellent customer service
Phytoextractum is the best vendor out there they have remarkable customer service and our products are stellar I would recommend them to my friends and family their shipping is great always on time and I've never had any kind of issues with the way the product condition with shipt they've always help me out with problems or questions that I've had thank you for Idaho extractum for the years of service
I've used phyto for 2 years w no problems but they've got a new vendor and the kratom tastes horrible. Do not buy.
I have have ordered form phytoextractum for about a year and never had any issues! Always ships out when its supposed to and they will even send discount coupons if you sign up for email! Great selection and a very quick to answer emails!
Answer: Hi Priscilla, thank you for the message. There are a lot of resources and articles online that discuss this sort of topic, however, we unfortunately aren't able to offer you any medical advice since we are not trained medical professionals. We always advise speaking with your doctor regarding this topic. We wish you the best of luck!
Answer: Hi Katie, our checkout was temporarily disabled but you may now proceed to purchase your items. Thank you for your patience.
Answer: Hi Alicia, thank you for contacting Phytoextractum! Our #1 selling product is our Bali powder, featured first in our list of kratom powders. If you're a first time customer, you'll automatically be given samples on your order. If not, you can also write in the comments section of your checkout that you'd like to receive samples, and we'll make arrangements to get them out to you. If you have any further questions, please feel free to get in touch with our support team at [email protected]. Have a wonderful weekend.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hello Liz, thank you for your question! Our company and warehouse is located in NE Portland, OR. Our building is zoned for warehouse use only, so we do not have permits for a retail storefront or a location for local customer pickup. If you're located in Portland, Beaverton, Tigard, Hillsboro, Gresham, Milwaukie, Lake Oswego, Vancouver, or similar metro area, you can typically receive your order the following day with our free USPS First Class shipping option. You may also encounter our products in various headshops, smokeshops, bookstores and convenience stores across the US. Please note that only a sealed Phytoextractum bag branded with our foil green logo indicates an authentic Phytoextractum product. Any product sold in a different bag, or branded differently, is not authentic. The best and safest way to order our products, are on our website at Phytoextractum.com. Thank you!
Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.

