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Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.
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I have purchased Products from Phytoextractum and they are Top quality. They have helped me at there customer service department and these people really care. They are professional people and I will continue to purchase from them. Thank you; J. Tisdale
I've been with this company for a while now. Their product offers an excellent alternative to opiates. (been there, done that, have NO intention of going back) Shipping is free and fast.
I've compared their prices with other sellers as well as local retail outlets and this is still the best deal.
If there are any questions or concerns with my order customer service gets back to me within an hour.
Im so glad I found them on line. Unbelievably cheap prices and super fast shipping. Every time I have a question they answer me in less than a hour. Im a customer for life.
I have ordered for my elderly mother as an alternative to narcotic opiate medication. While she is still on a small dose of Oxycodone, Phytorextractum has helped keep her dose low. Otherwise, she would be on a very large dose of Oxy and would be physically dependent and go through horrible withdrawal symptoms (even worse than the mild W. D. symptoms. She still has on the lower dose Oxy). She even claims that the Kratom that is sold by Phytoextractum does a better job of actually reveling her pain while providing less droggy effects. The fact that the federal government is considering banning Kratom and doing everything in their power to mess with them via federal agencies just proves... at best, how clueless our govt. And the FDA is; or at worse, just how bought and owned they federal government is owned by big pharma. I honestly am not sure which is worse. If Kratom is made illegal overnight, the federal government will either force my mother with stage 4 cancer to die in awful pain or die a junkie without her wits about her. Not to mention it is really hard to take the government seriously when they get this issue so wrong because it begs the question: what else are they getting so wrong?
Great service! Quick delivery, most important though, GREAT quality. I've found a regular vendor for sure in these guys!
I have been buying from Phyto for years. Friendly, knowledgeable staff, great prices and the quality of products is truly unbeatable! Customer service is actually determined to bring satisfaction. If you have an issue, I guarantee theyll take care of it.
Early on in my kratom experiences, I was lucky enough to find Phytoextractum... and by lucky I mean very good quality products at exceptionally reasonable prices. The very fast and free shipping didn't leave me wanting nor chomping at the bit... and it's great they offer faster shipping for those with less patience. The product line is good (far better than most) and the quality is superb. Yeah, the product descriptions could be better and the payment options are a little limited, but overall it's a great place for your kratom needs. Definitely recommended.
I've been shopping at Phytoextractum for around 5yrs now and have never been disappointed in there product or customer service.
Great product and fast shipping. I would recommend phytoextractum to anyone. Very pleased with their products and customer service!
I was having problems with my first order. The issue was a browser related issue. I was in contact with them, and they couldn't do enough for me. Customer service is always a big thing with me, and they haven't let me down. Thanks again..
Great quality product, prices could be a little lower, the discounts tend to help, all in all, great online vendor
Great products and amazing customer service. They do everything to make their customers satisfied. I have never had any issues at all thorugh all the years I have been a customer.
Very fast shipping, products, great company, will order from again, good communication skills as well!
Ive had nothing but great experiences with them. There customer service was fast, easy and very helpful. I will definitely buy from them again.
Phtoextractum has the best products and customer service. I have tried other companies to find it to be a disappoint and a waste of money. If you have not tried Phyto I recommend you give it a bash, they are number one in my book.
I have had purchased multiple different orders and had nothing but a great experience. I was being assisted by a woman named Angela and she has been absolutely amazing so far. Very helpful and such a great asset to this company.
I'm rewriting my review with new updates. I have received a refund. It was a long time coming. Phyto has really good product and now they can guarantee safety. If I was new to kratom I would use phytoextractum. Thier customer services could be alittle better. But it's about quality. Don't worry with phytoextractum! Its safe now.
Hi William,
We are very sorry to hear about this. As you may already know, we had to temporarily suspend all orders on our website, and your order was held for an internal inspection. If you could please message our support team at [email protected] or reply back to this message, we'll be happy to offer you a refund, otherwise we will be shipping out all orders. We sincerely apologize for any inconvenience this may have caused.
My package is late so they are crediting me for future purchases. Seems like they care! Thank you support team!
I want to rave again about how much this company has made me a very loyal customer wish I could do more. I have had two issues in the last three years buying from these guys. First was the quality of one bag of product wasn't as good. The guy took the batch numbers said yeah looks like it wasn't and sent a complete replacement of the entire order not just the bad product made me overlook the slow 1 day response. Now I had an issue where I ordered next day but UPS failed to pick up not their fault but they are still refunding the most expensive item in my order that 65 bucks very happy again!
Answer: Hi Priscilla, thank you for the message. There are a lot of resources and articles online that discuss this sort of topic, however, we unfortunately aren't able to offer you any medical advice since we are not trained medical professionals. We always advise speaking with your doctor regarding this topic. We wish you the best of luck!
Answer: Hi Katie, our checkout was temporarily disabled but you may now proceed to purchase your items. Thank you for your patience.
Answer: Hi Alicia, thank you for contacting Phytoextractum! Our #1 selling product is our Bali powder, featured first in our list of kratom powders. If you're a first time customer, you'll automatically be given samples on your order. If not, you can also write in the comments section of your checkout that you'd like to receive samples, and we'll make arrangements to get them out to you. If you have any further questions, please feel free to get in touch with our support team at [email protected]. Have a wonderful weekend.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hello Liz, thank you for your question! Our company and warehouse is located in NE Portland, OR. Our building is zoned for warehouse use only, so we do not have permits for a retail storefront or a location for local customer pickup. If you're located in Portland, Beaverton, Tigard, Hillsboro, Gresham, Milwaukie, Lake Oswego, Vancouver, or similar metro area, you can typically receive your order the following day with our free USPS First Class shipping option. You may also encounter our products in various headshops, smokeshops, bookstores and convenience stores across the US. Please note that only a sealed Phytoextractum bag branded with our foil green logo indicates an authentic Phytoextractum product. Any product sold in a different bag, or branded differently, is not authentic. The best and safest way to order our products, are on our website at Phytoextractum.com. Thank you!
Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.


Hi Joseph,
Thank you very much for the kind words! We appreciate you taking the time to review us and express your gratitude for our staff and our company. If at any time you need assistance, we'll be standing by for anything you need.
Thank you for your business