PhotobucketReviews 211

I would think twice not only about giving this company any money, but even using a free account as they do not care about security or you as a consumer at all.

My account was hacked and private photos made public. I understand these things can happen and tried to nicely resolve the issue with Photobucket.

They blatantly ignored emails and stopped communicating with me on Facebook. I have filed an official complaint with the BBB (they have an F grading btw) and if that doesn't resolve the issue I will have to hire legal help which is ridiculous since it would probably take them about ten minutes to fix the issue.

Worst customer service EVER.

Cheers for rendering all of my images completely useless with your watermark and paywall, Photobucket. I can understand adding the watermark, but blurring the images rendering them 100% illegible is absolutely absurd. You've made the entire Internet angry, I hope you crash and burn.

Like so many online start ups, Photobucket started out like gangbusters. It was THE site for online photo albums and image hosting. I absolutely loved it... and relied upon it. Five stars back then.

Now it has hopped on the "Gimmick and Greed Train"... imposing too many demands upon its users with too many loading and function complications.

I cannot even get into my old albums and collections.

One star now.

But once again for old time's sake I am averaging these scores for a rating of three stars.

Photobucket, get your act together, darling.

Photobucket "used to be" the place on the internet to host your photos. Many forums (especially helpful ones) were based upon fellow users who also posted photos that were hosted by photobucket. I don't know how they got their revenue... but it was their business model that allowed millions to host photos on their site and link directly to them. Fast forward to new ownership and they screwed everyone - many helpful forums now have blurred out pics that are basically useless and people can no longer find helpful items on the internet where it once existed.

I've had an account with Photobucket since around 2004 or so. It was free back then, which I really appreciated, but then around 2007 or so, they started cutting the file size limit and bandwidth limit for free accounts. Wasn't happy about that, but it still suited my purposes. About 5 years ago, they started covering your images with a watermark.

In the past year or so, I've been getting emails from them warning me that my account is over limit and I need to log in and delete my photos (or however they worded it) or get a paid account. The last time they sent this email, I logged in and deleted a lot of photos from my account (after downloading/backing them up), but not quite enough to get me into the free account tier. I'm a small business owner and I don't usually get enough time during the day to do things like this as often as I'd like.

Today I received an email from them with the subject "Your photos may be subject to deletion. Verify & secure your account today." The email told me I hadn't accessed my account in some time (really it's only been a couple of months or so?), and I must verify my account to keep it in "active" status. I clicked on the "verify" link, logged in, and ended up at this page with an ugly red background, informing me "Hosting is not allowed. It's time to make a decision, upgrade today or delete your account." There is a "Purchase now" link and underneath it a "or contact support to delete your account."

I think it's disgusting that they're not even giving me an opportunity to access my account so I can save/download/delete any other photos. They might try to justify it as, "Well, we told you many times and we're not giving you any more chances." But I only received two such emails telling me to delete photos or purchase an upgrade. And they never said anything about only giving you x amount of chances before forcing you to upgrade or delete your account. I believe they're not only greedy, but shady as well.

I left them negative feedback on their site along with an email address to contact me, so we'll see if they say anything. At this point I'd rather just delete my account and be done with them... they disgust me that much. I also can't afford a paid account with them. I've been using a better image hosting service for several years now (a FREE one). But I'd like to at least be able to access the photos first. They don't care, though.

Several years ago when PB was still fine I got an account, uploading images. But for the last few years it got worse and worse. I haven't used Photobucket in years and nevetheless they send me mails claiming that my account exceeded bandwith, apparently in order to blackmail me into accepting to pay for the account, since it is impossible for me to have exceeded the bandwith when I haven't been using the account for a long I'm never going to use PB again.

I have ordered from Photobucket many times in the past and have always been satisfied... not this time. They sent me a canvas with the face of one person wrapped around the side of the frame. It was an anniversary gift for a dear friend's parents. I did not submit the photo with the face wrapped around the side. I asked them to replace it and they said that the gets thousands of orders and that no one looks at them to see if the quality sucks... is that any way to do business? I didn't have this problem before when I submitted pictures to be printed on canvas. They refused to do anything about it so I am just letting you know what kind of company this is... zero loyalty to the customer and zero customer support services.

After YEARS of being a free account customer they changed their storage limit. They also took away the ability to download your albums except for 1 photo at a time. My options are PAY to keep my photos there, Don't pay and loose the 300% of my photos that are over their new limit. I have over 1000 pictures there so downloading the 1 at a time is out of the question. EXTORTION is the only name that fits what they are doing. NO Stars it what they should be rated.

I've been with Photobucket for over a decade. They were a wonderful service for those of us with no web space but needed storage. It was great for adding our photo's to forums that didn't allow uploads. Since the great hostage take over of our accts. It's been nothing but threatening emails and one obstacle after another to get onto the site. After deleting many photos and showing my storage at 10% of my allotment, I still get email after email that I am locked out and over my limit. I finally managed to get onto the site and I have taken back my photos and deleted my acct. I was always well within my free storage guidelines before this debacle. They changed the rules and then told me I owed money if I ever wanted to see my pics again. Wrong. Bye Felicia.

I wasn't too bothered about the 3rd party sharing thing..I just used it to back up photos, but after a catastrophic computer failure I now find I have to download images 1 at a time...WHY?
I'm also apparently over my free account threshold and have to download or delete- I will but it's going to take a while you muppets and no I'm not buying any of the $#*! that keeps popping up while I click select download select download select download....

Learned my lesson.

I have signed up for the service for a full year (as they were offering a discount) mainly because they were advertising access to their API through the "developer" link on their website. When I contacted them to try and get the API key, they told me that they don't offer API. When I asked for refund, they said they don't offer refunds.

Interface is extremely buggy. Uploads don't work:
- Tested with a single mp4 video - failed
- Tested with a single image - success
- Tested with multiple images - 20% failed

If I could give it 0 stars, I would.
Don't buy!