PetCareRxReviews 650

I was contacted by Christina Flores to verify an address. She then pitched membership. At first I was quite reluctant, but she explained the economics of membership, and essentially for only a few dollars I would have the opportunity to save significant sums during the year. I did sign up for a one-year membership. And then she helped me with passwords. She was quite patient and informative. I understand that I have to be vigilant and decide myself whether in one year I want to continue membership. If I do nothing, then membership will automatically renew. Will I remember? I'll let you know in one year.

Christina handled everything and did the proper research to figure out what was wrong and she did so quickly and efficiently and corrected my account balance to reflect my membership so it was a superb customer service experience. She cleaned up my account so I'm all set for the future. Thank you Christina!

Thank you Stephanie, It was great doing business with you today. Also I read some of the reviews and would just like to say, regarding the FDA grain free tizzy! Grain Free dog food does not GIVE dogs heart failure, read the report correctly, a lack of Taurine does. Saying grain free dog food GIVES a dog heart failure is miss leading. Its very complicated and unless you understand the science behind it you should not make inflammatory statements. Some dog are genetically predisposed to low taurine levels Some grain free foods are fine some dogs are fine, You Know, Not every body that eats Bacon is going to die of heart disease. Its complicated.

My little pup was recently diagnosed with Congestive Heart Failure and I needed 2 Rxs (Vetmedin and Furosemide). I searched another company's website and their Vetmedin was out of stock. My pup had only enough meds given at the vet office to last a week, so I needed these meds ASAP. Upon a quick online search I found PetCareRx and was pleased to see they had the meds in stock.

I placed the order and also joined the PetPlus program as it surely appears to offer future savings. Each representative I spoke with was very knowledgeable, professional and above all else... courteous. I also had a detailed question about the Rxs, storing temperatures, etc. Since I became a PetPlus member, they put me in touch with their "Ask a Vet" department and my questions were answered efficiently and effectively.

I believe good customer service is incredibly important and PetCare Rx representatives were all top notch. My most recent communication was with Peggie Johnson and she was outstanding! Thank you PetCareRx for offering excellent products, pricing and customer service!

**Update: Took my pup to the cardiologist today and she added 2 more Rxs to our regimen. Called PetCareRx and spoke to Aaliya and she informed me that since the new medications are available at human pharmacies that I could take the paper scripts right to my regular pharmacy and it would be billed directly through my PetPlus program. What a convenience! Once again... OUTSTANDING customer service today while speaking with Aaliya!

I recently had a problem with my order. I finally encountered a wonderful and pleasant representative by the name of Peggie Johnson who quickly and efficiently helped me with my order and also since i am a petcarerx club member she applied my discount and issued a refund for the difference. Thank you so much for employing such a wonderful representative who actually cares for her customer. Thank You Peggie Johnson for all your help and thank you PetCare for your awesome benefits and prices

I had reason to be helped by Gabriella today and her service was very fast, responsive, and courteous. There was a problem with my account that required cancellation of an order and, after we talked, she immediately went to work to stop the shipment and reverse the charge to my credit card. She was very helpful and patient. In the past I have always received my orders quickly and accurately. I am definitely a fan of PetCare Rx.