PetCareRxReviews 650

I had cancelled my membership, I also wrote them, they even sent a notice saying my membership was cancelled. However, they never stop charging my credit card and I keep getting declined response from my bank (more than 5 times and they still keep doing it every month). This business is horrible. They charge your card without your authority. Be careful if you are giving them your card details. Terrible company.

Andrew Singer helped me with my order - which had included unavailable product. I appreciated his follow thru and courteous, friendly professionalism.
We are new to PetsRx, so we'll see if our current excellent experience continues. I hope so!

I signed up for the Pet Care program and with this saved money on my overall year of purchasing Trifexis. This company so far is the least expensive but, with high quality control of trifexis that I have found so far! Why pay extra if you don't have too! Andrew was my sales rep and explained all the numbers to me as it seemed too good to be true but, in the end he was correct! Thanks PetCareRX for the savings!

Andrew was amazing! He took care of all my pets needs. He even got me signed up for the membership, which I thought I would never do, but he helped me see the value in getting it. Thank you Andrew.

Web sight easy to use, great prices. Customer service very helpful. Selection is great. Found what I wanted quickly.

Provides good prices and personal customer service, thank you! Andrew called after I placed my first order and was extremely helpful and personable.

I recently called PetCareRx to place an order and was very lucky to have spoken with customer service representative Peggie Johnson. I must say it was truly a pleasure. She was so nice, cheerful and helpful that Monday morning. I could not have asked for better service than I received from her. Between the best prices and customer service, you can't go wrong with PetCareRx!

Ashley R. Was very helpful. She was able to sort out what I was asking and gave me immediate answers. She was able to renew my dog's medication and handled everything with efficiency. It was a pleasure to speak with Ashley. She was also kind, professional, and knowledgeable.

Peggy Johnson customer service rep was very kind, assisted me in placing my order that was in my shopping card,.

Peggy was so professional and cheerful, such a pleasure to chat with her, a real asset to your company

So far we have been extremely satisfied with PetCareRx services and membership. I found out about the company as I Googled a toy. The day after my purchase I got a call from Andrew, a sales rep, and he was very patient and kind in explaining how becoming a member could benefit our family. After a few days, we decided to sign up and he still honored all the discounted fees for members and first purchase. So far so great!

I just ordered a routine medicine for our pup. Ashley was so pleasant! Very courteous and helpful. She hooked me up with an annual membership that guarantees I'll save more than what I paid for it. They make taking care of a pet easy and ordering is always pleasant. I could've ordered online, but I always enjoy talking with them so I never hesitate to call.

My rep Andrew was very helpful with my order. I had an issue with my order going through and he clarified the issues and walked me through what need to be done. He also informed me that I was missing out on cost saving opportunities that he immediately applied to my existing order. I will continue to use Pet Care RX because of the service

Really appreciated the follow-up and friendliness that Andrew expressed regarding my order. Very professional, yet personal.

Products are fine but customer service is horrible. Frankly, I am under no illusion that what I have to say is going to change anything at this company. However, after having been promised follow-up by "management" several times concerning an issue, it never happened. Clearly erroneous information being passed on doesn't instill confidence.

Pet care RX customer service representative Ashley Raghoo Was helpful, knowledgeable, and very customer sensitive.

Cristina Flores was very professional & personable with her follow up call. She thoroughly explained the program and how fea would be adjusting to avoid confusing billing.

I have left three voice mails now--the answering message claims they will call you back within 24 hours. Definitely not the case.
I am being charged a small amount every month and I have no idea what this charge is for. I haven't received any products for more than two years. They do not call back, nor do they ever answer the phone. Where do I turn to next?