PetCareRxReviews 650

I stumbled across PetCareRx about a year ago. I have not been disappointed. Fair prices and always speedy delivery. The few times I have had to speak to customer service, I have always received wonderfully polite and helpful employees. Wonderful company with wonderful customer service.

I want to give the woman that has taken my calls an A+! Always friendly and goes above and beyond! In today's world, it's so refreshing to hear a friendly voice and have someone make your day a little brighter just by a conversation!

For some reason FedEx gets my packages delivered to different addresses that are not my home. And that's what happened with my kitty's gift. But after a couple of emails with PetCareRx Rep Ashley Raghoo, the item was re-delivered and my kitty Benjamin couldn't be happier. Thanks to the wonderful customer service! :)

A very helpful, hands-on company. Ordering was super-easy—even when part of the order was a prescription and needed veterinary ok. Product inventory was also impressive. They also did a follow-up call to make sure everything was delivered! And even offered me a discount for the annual membership. It's nice to know the company goes out of its way to accommodate its customers. I would recommend 100%!

I am very happy with the Excellent Customer Service I received! My customer service representative Michelle was so helpful and helped me Save Money too.

Very good customer service and has beaten all the prices that I have found in Florida and Illinois. I only buy from them after joining.

My day started with spending hundreds on my dogs heart pills. Luckily for me, my pharmacy didn't have one pill I needed so I came across petcare. I contacted petcare and the employee helped me get registered and went through every pill (I had already purchased) to help me see if petcare was a better option! Wow was it! I saved over $200 just on one prescription and on my next months I will save much more! Thank you so much!

Michele was the most patient customer-service rep. With whom i have ever worked. She managed to get my order in the way it should have been after much consternation! I thank her!

Peggy went above and beyond to communicate with the Vet so that my Duchess could get relief with her itchy pills!

PetCareRx saves me a bunch of money over buying from the Vet's office, add in the PetPlus program and the savings are even higher! I have a pet who will need medication the rest of her life, so this works well. And, the Customer Service is fantastic! I'm a happy customer!

There was a mix-up on my usual Bravecto Rx for my dog. I had made a mistake by changing the name of the vet on my order. Alexandra took care of it quickly, and added another refill on for me over the phone. But besides being knowledgeable and professional, she was so friendly and easy to work with.

My very elderly dog relies on cardiac meds to exist. Because of the recent Pimobendan shortage I was in a panic trying to find medication for my fur baby. Selena helped me figure out a plan to most effectively get my baby's medication. Thank you Selena.

A number of times when I have called Peggy answers. She is always wonderful and remembers my dad's an asks how they are doing. Thank you for exceeding my expectations every time. Good job, keep up the good work.

I couldn't have had a more positive experience, the person I dealt with was more than helpful and pleasant, I wish I remembered her nsme

I spoke with Gabriel regardi g a charge on my crefit card. I had forgotten that I had signed up for something. I lost my pet in February so no lo ger ysed ur. Gabriel reminded me and expressed sympathy at my loss. She then proceeded to refund the charge. A very pleasant experience. Thank you.

After trying to find a medication at other online pet pharmacies to no avail, I tried PetCareRx for the first time. Selena helped me find the medication my dachshund, Reesee, needed. She also helped get it to me in a timely manner so no doses were missed! She kept me updated through the entire process. Great customer service!
Thank you!