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Petallush

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368

Instant Feedback

6,402 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Hopeful, but disappointed.
September 20, 2023

Checkout took too long. Hoping my merchandise will be as nice as is advertised. Ive never shopped from this company before.

The styles are nice, but the fabrics were not, sizes tend to lean smaller than expected.

Date of experience: September 20, 2023
Michigan
1 review
0 helpful votes
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Beware
October 15, 2023

Ordered dresses that do not fit at all. They are making it next to impossible to return, just want to do an exchange. I don't want an exchange, I want a return! Horrible to deal with!

Date of experience: September 15, 2023
Texas
1 review
0 helpful votes
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Poor Return Policy
October 15, 2023

$15.00 charge per item or a gift card to buy more clothes that aren't going to fit properly. Lesson learned.

Date of experience: September 15, 2023
New Jersey
2 reviews
0 helpful votes
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Adorable products
September 11, 2023
Updated review

Easy to order, came on time. The styles were great wanted to order more.

Date of experience: September 11, 2023

Easy and large selection
August 29, 2022
Previous review

Easy and large selection

Date of experience: August 29, 2022
New Zealand
1 review
0 helpful votes
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Ok website, but hard to navigate back to where you were before selecting an item.

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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Perfect dress.
September 6, 2023
Updated review

Extremely quick delivery and wonderful styles your website offer, a very happy customer.

Date of experience: September 5, 2023

Always quick and easy
May 5, 2023
Previous review

Always quick and easy.

Date of experience: May 4, 2023

Great Website
April 23, 2023
Previous review

Great Website

Date of experience: April 23, 2023

I love your Website, I always find dresses lovely
February 27, 2023
Previous review

I love your Website, I always find dresses lovely.

Date of experience: February 26, 2023

Very good lovely dresses
February 11, 2023
Previous review

Very good lovely dresses

Date of experience: February 10, 2023
Australia
1 review
0 helpful votes
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The style of clothing is beautiful and the easy use of the site. I received confirmation of the order by email then once the order was completed and ready for dispatch, I received another email to say the order was on the way. I also received an email asking if I received the order that arrived the next day.

Date of experience: September 5, 2023
Australia
1 review
0 helpful votes
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Fast delivery
September 2, 2023
Updated review

The quality isn't as good as I would have expected and a bit too pricey for the product.

Date of experience: September 2, 2023

Quick an easy
August 25, 2023
Previous review

Quick an easy. Gorgeous dresses.

Date of experience: August 25, 2023
Idaho
1 review
0 helpful votes
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Won't order from Petallush again.
October 1, 2023
Updated review

Besides taking a long time to arrive, the color of this dress is awful!

Date of experience: August 31, 2023

I like the products
August 18, 2023
Previous review

I like the products.

Date of experience: August 18, 2023
South Carolina
1 review
0 helpful votes
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Cute dresses but hard time paying
September 26, 2023
Updated review

Had a hard time paying and one order was sent twice.

Date of experience: August 27, 2023

Had a hard time paying
September 16, 2023
Previous review

Had a hard time paying

Date of experience: August 17, 2023
District of Columbia
1 review
0 helpful votes
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T smaller than listed,
September 26, 2023

Size chart is not accurate. I measured myself and it feel in the Small category however it was too small. The return procedure seemed a little complicated if one is not computer savvy. However merchandize is nice and enjoyed looking at the different styles

Date of experience: August 26, 2023
Utah
1 review
0 helpful votes
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Thank you, is my first time, hope to have a good experience

Date of experience: August 26, 2023
Oregon
1 review
0 helpful votes
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Have purchased clothing here before with "okay"experience. This most recent purchase took 2 weeks to ship and arrived a month after order in which I no longer needed it because the event had passed.
Only willing to refund $12 for a 42$ purchase. It does not cost $30 to ship/return. They do give you a $42 credit option to spend and keep the clothing.
Buyer beware - build in extra ship time if you're purchasing for an event (ships from overseas) and they have a crappy return policy.

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
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Reported to BBB
September 23, 2023

I purchased several items as a first time buyer. What I received did not meet my expectations. The return policy is where everything devolved into what can only be described as a shell game.

I've had similar experiences to dozens of others. I promptly requested a return and full refund when the product did not meet expectations in accordance with their stated policy. What I received instead was a bargaining game. First offered 20% plus I get to keep the clothes I don't want. Then it was bumped up until I was finally threatened with a last and final for 65% or the possibility I wouldn't get a refund at all in addition to having to pay the return shipping.

It's dishonest, unethical and should be fined by the Better Business Bureau. This kind of behavior should not be allowed to continue. And everyone wonders why no one shops small businesses and only Amazon.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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I like it so much
August 23, 2023

Comfy and brathable,arrive in 2 weeks, not fast,but accaptable,nice price,i will come back again.good!

Date of experience: August 23, 2023
Australia
1 review
0 helpful votes
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Delighted
August 23, 2023

I loved the a lot of the clothes on the site and it easy to navigate through to purchase

Date of experience: August 23, 2023
Illinois
1 review
0 helpful votes
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They are not following their policy for return. I would not buy any product from petallush. Really bad customer service.

Date of experience: August 17, 2023
Australia
1 review
0 helpful votes
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Clothes review
September 16, 2023
Updated review

Good range of styles but fabric different to what I expected. Clothes I order did not fit and the 'blush' colour of the dress I ordered was an apricot colour.

Date of experience: August 17, 2023

Nice range of clothing
August 8, 2023
Previous review

Nice range of clothing

Date of experience: August 8, 2023
Colorado
1 review
0 helpful votes
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Terrible company
September 15, 2023

My 2 swimsuits arrived in good shape but when I tried them on they weren't the right fit as they did not fully cover me on the top half. I contacted the company that night to process the return and was given the run around! They specifically state on their site that they accept returns within 30 days but obviously this is a LIE because they gave excuse after excuse. This is the worst company I have ever come across for service. DON"T WASTE YOUR MONEY! I wish I could have given 0 stars but it wasn't an option!

Date of experience: August 16, 2023
Idaho
2 reviews
0 helpful votes
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Nice dresses at good prices.
August 15, 2023
Updated review

The prices for the sale items are higher than I had hoped for, but the dresses are pretty, and so far, seem to be well made.

Date of experience: August 15, 2023

The prices for the sale items could be lower, but the...
July 26, 2023
Previous review

The prices for the sale items could be lower, but the dresses are lovely.

Date of experience: July 26, 2023