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Petallush

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368

Instant Feedback

6,402 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Great dress and quick delivery
November 20, 2023

Good price, easy to purchase and fits well. Colour is true to picture.

Date of experience: November 19, 2023
New Zealand
1 review
0 helpful votes
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Thank you fir your service
November 14, 2023
Updated review

Was made very easy and straight forward for an older lady

Date of experience: November 14, 2023

Very easy fir an older person
August 5, 2023
Previous review

Very easy fir an older person

Date of experience: August 4, 2023
Australia
1 review
0 helpful votes
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Dress review
November 12, 2023

Quick and easy, item as described, came on time, very happy!

Date of experience: November 11, 2023
Colorado
7 reviews
4 helpful votes
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I just have not had a good experience. I was offered a cash return of $35 on a purchase of $115. The refund I was issued took 2 months to arrive. And at the bank it said Paris FR. Like you are faking you are in france. Why? Be straight. I mostly hated the fabrics and the fits of everything I ordered... This company does not work for me. Good luck Singapore.

Date of experience: November 9, 2023
North Carolina
1 review
0 helpful votes
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A Few Non-Product Issues
November 8, 2023

I had a lot of difficulty setting up my account. It said there was a problem, but didn't tell me what the problem was or how to correct it. Used trial and error until I got it right. Then it seemed to get stuck in shipping mode for a long time. Glad I was not in a hurry.

Date of experience: November 1, 2023
New Zealand
1 review
0 helpful votes
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Awesome
October 24, 2023

Fits perfectly love the colour I can't wait to wear it to some where special

Date of experience: October 23, 2023
Australia
1 review
2 helpful votes
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Buyer beware!
October 30, 2023

I ordered a dress online and it not only arrived after the event, when it arrived it was the wrong colour. Impossible to get in touch with these guys if there is an issue. I have tried to use their service email to reach out with no response. I have messaged them on Facebook and other platforms there is no customer service number. I would not recommend ordering anything from this company.

Date of experience: October 23, 2023
California
1 review
0 helpful votes
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I bought 5 dressesfrom petallush. Quality of the clothes not as expected. One dress was ripped. I wasn't able to return.

Date of experience: October 14, 2023
Australia
1 review
0 helpful votes
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Dress ordered
October 12, 2023

Very easy to shop with and love the look of the clothes

Date of experience: October 12, 2023
New Zealand
1 review
0 helpful votes
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Quick and easy!
October 12, 2023

So easy - lovely website with so many lovely choices! My order arrived in super quick time.

Date of experience: October 11, 2023
New Zealand
1 review
0 helpful votes
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Easy Website to navigate, Prompt delivery. Awaiting return response for 1 dress I need to return.

Date of experience: October 10, 2023
Australia
1 review
0 helpful votes
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Returns form thankyou
October 9, 2023

My experience was very satisfactory but i would like a returns form so i could return one of my items for a larger size
Thankyou Kaye Vane

Date of experience: October 8, 2023
North Carolina
1 review
0 helpful votes
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Unreliable
November 5, 2023

This company is a scam! Beware! They owe me a credit which they have been telling me is in process for over 6 weeks.

Date of experience: October 6, 2023
Australia
1 review
0 helpful votes
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Lovey dress
October 5, 2023

Great service, dress came within a week of ordering

Date of experience: October 5, 2023
California
1 review
0 helpful votes
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Quick and easy
October 3, 2023
Updated review

It was quick and easy, I liked all the auto populating!

Date of experience: October 2, 2023

Your clothes look so cute!
July 25, 2023
Previous review

Your clothes look so cute! I hope they look as good in real life as they do on the computer!

Date of experience: July 25, 2023
Tennessee
1 review
2 helpful votes
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BEWARE!
October 29, 2023

I do not recommend buying anything from this company. If it doesn't fit, you will not get your money back. They offer you different options. I finally chose to get $22.00 of my $52.00 I spent. Never received it. Customer service will not answer your emails once you start questioning them about your refund. Complete scam so beware. Would have given a 0 in rating, had that been an option.

Date of experience: September 29, 2023
Mississippi
1 review
0 helpful votes
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Experience less than ideal
October 28, 2023
Updated review

Offered coupon and would not take it.
Received email reporting delivery accomplished. Still have not received the order.
Paypay has paid.

Date of experience: September 28, 2023

Offered coupon and would not take it
October 18, 2023
Previous review

Offered coupon and would not take it.

Date of experience: September 18, 2023
California
1 review
0 helpful votes
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Do not buy anything from this company. They try to scam you. No confirmation emails. They will not let you return anything and they are super shady. They will barter with you back and forth instead of "authorizing" to let you return your items. And then they will not refund your money. Get this company GONE. They just suck.

Date of experience: September 27, 2023
California
1 review
0 helpful votes
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Scam!
September 26, 2023
Updated review

Never received product and one item was sold out and I was only told after I inquired about my items. Do not order from them!

Date of experience: September 26, 2023

Cute choices and easy to use website!
September 15, 2023
Previous review

Cute choices and easy to use website!

Date of experience: September 15, 2023
New Zealand
1 review
0 helpful votes
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Pretty Dresses
September 25, 2023

Easy to navigate. I appreciated all the reviews that included pictures.

Unfortunately some of the dresses do not fit perfectly, but that is to be expected.

Date of experience: September 24, 2023