Persopo.com

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Persopo.com Reviews Summary

Persopo.com has 165 customer reviews and ranks 122nd in the People Search category. Common review topics include customer service.

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Texas
1 review
6 helpful votes
Follow GAYLE H.
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Cancel cancel
April 28, 2015

I have tried to cancel but can't. I didn't find the information i was looking for and do not need the service. Please cancel now.

Date of experience: April 28, 2015
Mike M. Persopo.com Rep
over a year old

We are unsure how you have attempted to cancel, as both our website and the receipt you were emailed when singing up specifically says to call or email our company to request cancellation. We have no information to locate an account and request you contact us directly and we may cancel your account at any time.
For further assistance please contact us Mon-Fri 6:00-6:00 Sat 8:00-3:00 pacific time or send an e-mail to [email protected]
Thank You
Support Staff

North Carolina
2 reviews
15 helpful votes
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Collecting data from public sources and presenting it is a good thing for consumers. But what do you all offer to differentiate yourselves from the many other public aggregation internet sites out there? You don't. Or you do but in a deceitful manner.

You summarize your findings so that people with different middle initials are tricked into paying for a membership only to find out in the details that your name is summarized with someone else who has a different middle initial; and that your report doesn't mention the severity of the offense. You don't classify the offenses into misdemeanor traffic offenses or felonies. People don't care about misdemeanor traffic offenses, they care about whether someone is a felon: a murderer, kidnapper, rapist etc. You need to summarize based on first, last, middle initial as well as whatever the standard is. I wish I could give you F$^%S a negative five stars. You could easily make these changes but you choose not to and have made the calculation that it is more profitable to mislead the consumer.

Date of experience: March 30, 2015
Mike M. Persopo.com Rep
over a year old

Please understand, at persopo.com we provide access to public record on 320 million Americans. In no way do we claim to have every record ever made for any particular person or persons. When you purchase a subscription to Persopo.com you are paying to do unlimited searches in a database of public records. If something has not been released to us as public record or we don’t have a particular record, as a courtesy, we request additional records. However, please bear in mind we are not the source of these records but merely a resource. The government agencies we collect data from forward the information that we then make available to you. If no additional records were provided in that 72 hour period you must understand that a government agency did not send additional records back. Also we don’t add or edit any information you see on the site, it comes as-is from these different government offices and municipalities. If something is not listed that you believe should be there and the 72 hour period has elapsed; it simply means that we have not received an update of additional data from our request. Conversely, if you see information that is incorrect pertaining to you, the best course of action will be to contact the source of that information and have that corrected.
For further assistance please contact us Mon-Fri 6:00-6:00 Sat 8:00-3:00 pacific time or send an e-mail to [email protected]
Thank You
Support Staff

Colorado
8 reviews
9 helpful votes
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Jessica rocks!
March 9, 2015

Signed up for a trial with 3 different websites: Instant Checkmate, Persopo, and PeopleFinders to see what I could find. They mostly seemed to have about the same information. What I liked about this website is that because I mixed up the days I ended up being put into the monthly rate by all of them! When I called up ICM they ended up passing me around to at least 10 people before someone could issue a partial refund which is absolutely ridiculous! Over a week later I'm STILL waiting for some manager to call me back with the supposed resolution. Had a similar but not as dramatic interaction with PF, only had to yell at 4 people to get my money back. With these guys, I spoke with 1 girl. She listened to my mixup went to talk with her supervisor, came back and had the permission to give me a full refund! I wasn't transferred even once! This speaks volumes and I will NEVER go anywhere else! Love these guys <3

Date of experience: March 9, 2015
Utah
1 review
13 helpful votes
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Tried to sucker me...
March 8, 2015

They ran several minutes of fake look-up before revealing that there would be a charge. I wouldn't trust them with my credit card number.

Date of experience: March 8, 2015
Missouri
1 review
23 helpful votes
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Piece of crap site, just want your money
February 23, 2015

They just want your money and give you NOTHING in return. Complete scam, I got no more info than I would have just using Google. Someone needs to put crooks like these out of business. Yet they are able to take your money without a second thought, sadly most people will fall for this... sickening.

Date of experience: February 23, 2015
North Carolina
1 review
4 helpful votes
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I called customer service and to my surprise unlike...
February 15, 2015

I called customer service and to my surprise unlike many companies and organizations I was able to speak to a human being and not a computer. Customer service was easy to reach. I was recently a victim of Identity theft. The retailer (Target, the perpetrator used my name and SSN to purchase a Target Red Card and made purchases online) gave me information about the fraudulent account to include a shipping address used for online purchases. Persopo helped me make a connection with the shipping address to someone I work with (the suspects grandfather lives there). It was money well spent!
Persopo really backs up everything they advertise.
The customer service is very professional, very courteous, and helpful!
Money well spent!
I am telling all my good friends about Persopo.
God Bless Persopo!

Date of experience: February 15, 2015
California
1 review
5 helpful votes
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I tried the site (for 5 days) I went into [email protected]...
February 15, 2015

I tried the site (for 5 days) I went into *******@persopo.com to cancel! That site is not their. That is the site they gave me for the trial period. I need to cancel as I can not afford the monthly charge. It was helpful for now. Please CANCEL! Thank you, *******@aol.com

Date of experience: February 14, 2015
Mike M. Persopo.com Rep
over a year old

Per your request a cancellation has been placed on this account, and you will receive an email confirming it. [email protected] is an email address not a website. The website you signed up to was Persopo.com

California
2 reviews
16 helpful votes
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This was a complete waste of time
February 2, 2015

This was a complete waste of time. It doesn't even list marriages or divorce. Only gives you an address and a name. Rip off.

Date of experience: February 1, 2015
Mike M. Persopo.com Rep
over a year old

Please understand, at Persopo.com we provide access to public record on 320 million Americans. In no way do we claim to have every record ever made for any particular person or persons. When you purchase a subscription to Persopo.com you are paying to do unlimited searches in a database of public records. If something has not been released to us as public record or we don’t have a particular record, as a courtesy, we request additional records. However, please bear in mind we are not the source of these records but merely a resource. The government agencies we collect data from forward the information that we then make available to you. If no additional records were provided in that 72 hour period you must understand that a government agency did not send additional records back. Also we don’t add or edit any information you see on the site, it comes as-is from these different government offices and municipalities. If something is not listed that you believe should be there and the 72 hour period has elapsed; it simply means that we have not received an update of additional data from our request. Conversely, if you see information that is incorrect pertaining to you, the best course of action will be to contact the source of that information and have that corrected.
For further assistance please contact us Mon-Fri 6:00-6:00 Sat 8:00-3:00 pacific time or send an e-mail to [email protected]
Thank You
Support Staff

Colorado
1 review
10 helpful votes
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I did a trial ($1.00) on someone I know has a criminal...
January 13, 2015

I did a trial ($1.00) on someone I know has a criminal record in our county. The search came back in minutes and provided four pages on criminal record. Problem is, same incidents are reported multiple times, there is no sorting whatsoever, and it is necessary to go through record by record to make sure the birthdate, etc. was correct and the information was for the correct person. In some cases, no birthdate is given, so checking is difficult. In the end, I got no information beyond what I already knew... but the information gained was extremely messy to deal with. Ya get what ya pay for.

Date of experience: January 13, 2015
New Mexico
1 review
6 helpful votes
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What a bunch of BS
December 22, 2014

What a bunch of BS. I submitted a search on myself 21 days ago with no response. That is 21 days ago, not 72 hours. Once again that was 21 DAYS ago. How do I get my money back?

Date of experience: December 22, 2014
Mike M. Persopo.com Rep
over a year old

We know how frustrating it can be you don’t see the information you were expecting to. We are constantly working with our data providers to get the best information possible, but due to some states’ laws regarding public records and slow electronic processing times in certain counties, there may be gaps in our data for some jurisdictions. We sincerely apologize, and you may contact us during business hours at 866-371-2590 or send an email to [email protected] if you feel that your account requires further review. We look forward to hearing from you.

Illinois
1 review
8 helpful votes
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Not worth the price
December 18, 2014

Not worth the price. Searched for future employee, who told me they were divorced (twice). Didn't even show up on the report
Just ask the person, don't waste your $$

Tp

Date of experience: December 18, 2014
Massachusetts
2 reviews
26 helpful votes
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I was weary about using such a website but figured...
December 2, 2014

I was weary about using such a website but figured I'd give it a try. I was immediately charged the $19.95 despite being offered a free trial for a $1.
The only information I received from my searches was their names, age and town. It's been well over a week and I still have no other information despite knowing a couple of them who have marriage licenses, divorce records and even criminal records. Sent an email to cancel my subscription and within 2 days had a response that my account was cancelled and my card would no longer be charged.
Pretty good deal for them though - get $20 from each person even if they cancel right away

Date of experience: December 2, 2014
Mike M. Persopo.com Rep
over a year old

Hi linda
We're very sorry to hear that you did not have a good experience on our site. Our data is obtained from public records and various other records sources, including various government agencies. We are always working with our data providers to get the best information possible, but due to variables like clerical errors, slow processing times, and discrepancies between states over what is considered “public record,” some reports may be incomplete for people living in certain counties. Also please make sure you were on the correct website because we do have a trial but it is on a completely different billing page to make sure that you cant select the monthly plan on accident or be billed incorrectly, also we don't have a $19.95 plan however there is a company similar to ours that does so please make sure it was us that billed you as well. We sincerely apologize for any inconveniences you experienced, you may contact us privately if further assistance is needed,
1-866-371-2590 Mon - Fri 6:00 AM - 6:00 PM pacific time Sat 8:00 AM - 3:00 PM
Thank You
Support Staff

Philippines
2 reviews
20 helpful votes
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I was glad when I used persopo.com I didn't look for...
November 19, 2014

I was glad when I used persopo.com I didn't look for any of its reviews be it bad or good. I find their service on top quality and I can assure you that it is not a scam like what other people are claiming. It was all thanks to them that my aunt won't suffer traumatic experience from a hardcore guy that she was planning to date. I knew that the guy was on to something bad and has a lot to do with crimes so I checked his arrest records and we found out that he was involved a lot in extortion, sexual assault and sexual harassment against minor boy. Can you imagine that? My aunt dating a homo? Anyways thanks to this site my aunt avoided a traumatic experience against a lunatic.

Date of experience: November 19, 2014
California
1 review
7 helpful votes
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I was a little quick to jump the gun on yall
November 16, 2014

I was a little quick to jump the gun on yall. And im very sorry. The other companies arent what yall are they dont have the info yall do. So again im sorry and have decided not to opt out,. I guess its true you do get what you pay for

Date of experience: November 16, 2014
Iowa
1 review
16 helpful votes
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Ditto!
November 5, 2014

Ditto! Do not have anything to do with this company! I thought I was signing up for one month unlimited access, that is so misleading! Turns out I signed up for being billed on a monthly basis to have access to their data base which produces no more info than you can find by doing a white pages search! I didn't even want to go any further with the customer service person to find out how (and how much) to produce an actual meaningful report. She kept telling me to refine my search. Well, I put in names to 'test' the site that would have produced reports and still nothing! She said she cancelled my membership and that I should only be billed for one month - - we'll see. She refused to refund my money, they clearly don't have a satisfaction guarantee. Do yourself a favor and just stay away from this company, if you can call it that. I will be reporting them to the BBB. I suggest others do the same. (I had to give the company one star for my review to be accepted otherwise I would have given no stars!)

Date of experience: November 5, 2014
Mike M. Persopo.com Rep
over a year old

Please understand, at persopo.com we provide access to public record on 320 million Americans. All of our accounts are subscription base that you may call to cancel future billing at any time. In no way do we claim to have every record ever made for any particular person or persons. When you purchase a subscription to Persopo.com you are paying to do unlimited searches in a database of public records. If something has not been released to us as public record or we don’t have a particular record, as a courtesy, we request additional records. However, please bear in mind we are not the source of these records but merely a resource. The government agencies we collect data from forward the information that we then make available to you. If no additional records were provided in that 72 hour period you must understand that a government agency did not send additional records back. Also we don’t add or edit any information you see on the site, it comes as-is from these different government offices and municipalities. If something is not listed that you believe should be there and the 72 hour period has elapsed; it simply means that we have not received an update of additional data from our request. Conversely, if you see information that is incorrect pertaining to you, the best course of action will be to contact the source of that information and have that corrected.
For further assistance please contact us Mon-Fri 6:00-6:00 Sat 8:00-3:00 pacific time or send an e-mail to [email protected]
Thank You
Support Staff

Alabama
2 reviews
24 helpful votes
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DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY
October 24, 2014

DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY. WON'T GO INTO DETAILS BUT SPOKE WITH 'CHRIS' WHO WAS A SUPERVISOR IN CUSTOMER SERVICE. HE CALLED ME A LIAR AND WAS EXTREMELY RUDE. I CALLED A MONTH AGO TO CANCEL AND WAS TOLD I WOULD NOT BE CHARGED - BUT I WAS. AGAIN, DO NOT USE THIS COMPANY!

Date of experience: October 24, 2014
District of Columbia
1 review
25 helpful votes
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Don't use this site
October 20, 2014

Don't use this site. They were able to provide no more information that what I could find in the white pages. They said it would take 72 hours for other information to populate. A week later, there was still nothing other an address.

Date of experience: October 20, 2014
Nevada
6 reviews
19 helpful votes
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My name is Matthew, I find the complaints against this...
September 25, 2014

My name is Matthew, I find the complaints against this company moronic! The website tells you everything about their service when you sign up and if you have half a brain and actually read what you are signing up for before you do any searches you will know what to expect! Personally I have searched up several family members and was able to reconnect with my father whom I have not seen in over 20 years! Yes these things are public records and yes some information from the wrong people gets put in there but so what? Google finds random wrong people too! Next time you go to ANY site just read those things you accept, the terms are no different than a credit card you better know what things cost and are for before you complain about something not working just because you are stupid!

Date of experience: September 25, 2014
Oregon
1 review
21 helpful votes
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This is such a SCAM!
September 25, 2014

This is such a SCAM! On the night of Sept. 20 I purchased a trial use for 5 days for $1.00. Of course i had to give my credit card # and agree to their terms. Other than traffic violations, all the subjects i wanted to check out showed no information with a message "this report may take up to 72 hours to process". I called the company this morning (9/25) to cancel my subscription and was told I had already been charged for one month. I was told that they go by "actual days" and NOT 24 hour, or FULL days, for billing purposes. After much complaining they agreed to refund 1/2 of the amount charged and give me unlimited use of their service for one month. I went on the site to check out the information that was supposed to take 72 hours to process and, guess what -surprise, surprise- the info i requested still says i have to wait 72 hours for it to be updated. ABSOLUTELY no additional was available. As with the first attempt the only info available was traffic violations. No property, marriage/divorce, birth/death, or any other info was available EVEN IN MY OWN NAME. And i have a very unusual name--in fact all the options that appeared for my name were ME. DON'T USE THIS SERVICE!

Date of experience: September 25, 2014
Kentucky
9 reviews
106 helpful votes
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Non-FCRA companies like this one are fake
August 22, 2014

Non-FCRA companies like this one are fake. You're not only paying for less info than what's available on a Google search, but you're paying for WRONG info. These assclowns and all their scumbag buddies have me listed as a 66yo pedo in California and my sister listed as a MAN. I've reported them to the Federal Trade Commission. Anyone who cares about mother$#*!ers losing jobs because of these $#*!ups will too. Here's the link: http://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Date of experience: August 22, 2014