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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great
June 10, 2024

I like the quality. Everything thing I have got has work great.and Everything.

Date of experience: June 9, 2024
Georgia
2 reviews
0 helpful votes
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Need to do better
June 9, 2024

The support needs to be way more better! Really need to have a 1-800 number to talk to somebody would make Perpay a lot better to use.

Date of experience: June 9, 2024
Perpay T. — Perpay Rep
over a year old

Hi Sammy, thank you for sharing your feedback with us. Please note that due to a high volume of customer outreach at this time, we are directing all inquiries to our live chat or email at [email protected]. Feel free to reach out through that channel and we would be happy to assist!

Virginia
1 review
0 helpful votes
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You are a ripoff.
June 9, 2024

I bought a pair of Oakley polarized plak 2.0 xl sunglasses. That didn't fit. And you PerPay made impossible for me to return. Now I'm stuck with them. They are still in the original packaging. Thanks for nothing.

Date of experience: June 9, 2024
Perpay T. — Perpay Rep
over a year old

Hi Walter, we're sorry to hear about your experience with the Oakley sunglasses. We strive to provide excellent customer service and we apologize for any inconvenience. Please know that the qualifications to return each item are at the bottom of each product description. Feel free to reach out to our customer service team at [email protected] so we can assist you with the return process. Thank you for your feedback.

Kentucky
1 review
0 helpful votes
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This is a great service! I wouldnt be able to get things like Dyson vacuums, Marc Jacobs bags, or Cuisinart cookware by just buying them in the store. This service allows me to choose what i want, gear my deduction around what i can afford, and have it come out of my payroll. I really dont feel like im paying for it, and that helps my limit increase along with my credit rating

Date of experience: June 9, 2024
Texas
1 review
0 helpful votes
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Perlfect
June 9, 2024

It works, stress free, with direct deposit, there is no worrying,

Date of experience: June 9, 2024
Pennsylvania
1 review
0 helpful votes
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Perpay the fun company
June 9, 2024

I've been with perpay for almost a year and my experience is awesome.
I can purchase nice quality and don't have to all it at once.
I want to say thank you for being there for me

Date of experience: June 9, 2024
Nevada
1 review
0 helpful votes
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Great, sorta
June 9, 2024

The whole process is great and easy, it's the getting the additional funds back that is not easy and is very frustrating. I am still waiting

Date of experience: June 9, 2024
Georgia
1 review
0 helpful votes
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I tell my friends and family about it all the time and actually I had one family member already joined so I got my credit and every time I see somebody I talk about perpay.

Date of experience: June 9, 2024
Tennessee
1 review
0 helpful votes
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Convenient peace of mind
June 9, 2024

Ordering is easy. The purchases was fast and weekly low payments are what makes weekly needs affordable. Not to mention helps your credit score! Love prepay.

Date of experience: June 8, 2024
Texas
2 reviews
0 helpful votes
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Helpful n Convenient
June 9, 2024

What I needed at the time and absolutely love paying through direct deposit.

Date of experience: June 8, 2024
Ohio
1 review
0 helpful votes
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One thing I ordered I am not happy with at all.
And they droop my credit score by decreasing my credit limit because I was waiting for my direct deposit to go through. Annnd I get paid weekly and their payment schedule shows biweekly payments so I actually pay more than I am expected and they still dropped my credit limit which lowered my credit score.

Date of experience: June 8, 2024
Perpay T. — Perpay Rep
over a year old

Hi Stephanie, thank you for sharing your feedback with us. We're sorry to hear about your experience and the challenges you faced. We do require a recurring Payroll Direct Deposit Requirement per pay day (aligned with your pay cycle). These easy, automatic payments allow you to consistently pay down your balance so you can build your credit history. If the incorrect pay cycle is on your account, feel free to reach out to our Customer Support Team at [email protected] and we would be happy to assist!

Georgia
1 review
0 helpful votes
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They is good and quick
June 8, 2024

I like the way they get the order ship out and it helps you build credit

Date of experience: June 8, 2024
Ohio
1 review
0 helpful votes
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When in doubt use perpay
June 8, 2024

No seriously this is an amazing concept and shopping experience. You can split the payments into 4,8, and even 10 pay periods. I love that there's a variety of options from toilet paper to furniture to Xboxes. Amazing amazing. Only down side is stuff is a bit more expensive than if you got it in the store but the conveniency makes up for the prices.

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Worry Free No Stress Approval
June 8, 2024

Worry free and no stress while purchasing quality products and a payment plan that beneficial to my need (no late payment fees and no missed payments). The approval requirements/process was made known upfront Like the quote says, "Good things come to those that wait;" waiting for the first allotment to process before getting my merchandise was well worth the wait!

Date of experience: June 8, 2024
North Carolina
1 review
0 helpful votes
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I found Perpay around the first of Dec. 2023 while I was trying to figure out how to get the "bigger" ticket items my kids wanted (not expected, wanted). I was nervous that I had to set it as an actual payroll deduction, well more like a deposit acct for part of my payroll. Anyways I gave it a go and sure enough after my first payment my order shipped and I received it within I think 3-4 days. Having it come directly out of my check actually ended up working well, since I didn't see it in my checking acct on payday it was like I didn't even miss that money. On top of getting my kids what they wanted it also raised my credit score over 30 points AND I was approved for the Perpay credit card! Sure the items were a little more expensive than most retail stores but when you have challenged credit you pay the price. Ive since paid off my first marketplace order and Im maintaining my credit card which is paid the same way. Perpay gave me a chance when a lot of others denied me.

Date of experience: June 8, 2024
Connecticut
1 review
0 helpful votes
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Amazing!
June 8, 2024

Stuff always gets here fast, easy as heck to pay. And before i know it ive gotten every game console and tons of games for em and i dont make a lot!

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Good review
June 8, 2024

Everything was very easy I bought a television. It was great. All I had to do was just set up direct payments.

Date of experience: June 8, 2024
Florida
1 review
0 helpful votes
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Perpay is amazing. My whole experience with them is loved. Everything I order arrives and in perfect timing. They always communicate greatly and let me know what's going on. I love the fact that my payment comes directly out of my paycheck, it is so convenient, I would never have to worry about missing a payment. They also boost my available limit often tool. Greatest experience ever.

Date of experience: June 8, 2024
Ohio
1 review
0 helpful votes
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Easy payments. Awesome products. Got a brand new Xbox series X and it was brand new as stated. Fast shipping. Then went and got a king size gel memory foam king mattress and it's absolutely amazing! Will continue to buy from them because it's so simple and convenient

Date of experience: June 8, 2024
Montana
1 review
0 helpful votes
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Helpful but expensive
June 8, 2024

I love it that it already taken out of my paycheck or direct deposit. It's like I don't have to worry about the payment because it's already done but the products is limited and expensive. I bought ps5 and it's like I have to pay double of what it's worth.

Date of experience: June 8, 2024
Perpay T. — Perpay Rep
over a year old

Hi Karen! Our prices for most items are generally comparable, but they may be higher than a retail store as we provide a unique shopping experience, offering top quality products with the convenience of paying over time and building your credit.

While there is a small convenience factor, we do not charge interest on purchases and ship the order after one payment!

As a financial platform, we encourage our customers to choose the purchasing option that is comfortable for their own financial situation.