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Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Reviews Summary
Perpay has a rating of 4.6 stars from 2,506 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.
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Products always arrive on time and as expected with no interest great way to buy big ticket items and pay overtime
I have been approved for Perpay for a few years but I never used the app and one day I just happen to go into the app and I decided to check it out so I ordered a few things and I am so very pleased that I did… best app ever
It's an easy process, my only problem is I've set up my payment for more the required and has been paying the extra but when I go to purchase an item I'm forced to update my direct deposit instead of recognizing it's already more then the required amount. Causing me to have to explain to my employer why I am constantly changing my direct deposit because a fear of fraud. Still I've paid off a laptop and a mattress in no time giving me an experience of keep coming back.
Your products are extremely expensive and I am having 2nd thoughts on if I should return them.
I still have not received the luggage I ordered 19 days ago.
Love it it! I have gotten things for my family, things that they need and want. And I can make payments on.
After 2 weeks of my item not shipping i contact them and they say out of stock and to pick another item. Its been another week since ive picked one and still zero response. They've taken money each week but to item
We're so sorry to hear about the delay and the lack of follow-up—that’s definitely not the experience we aim to deliver. We understand how frustrating that can be and appreciate the feedback. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible! Thanks for your patience.
I love the credit card. I've got 2 increases since opening the card
I have had horrible customer service experiences with your company. It is nearly impossible to reach anyone with questions and it feels like I get ignored when it comes to shipping on orders that I have been approved for and have already purchased a couple big purchases and never missed a payment for. It would be nice if your company could provide better customer service
Thank you for sharing your feedback — we're sorry to hear this was your experience. We strive to make our service simple and supportive, especially for our long-standing customers. We understand how frustrating shipping delays and communication issues can be, and we’d love the chance to follow up and improve things. Feel free to contact us directly at hello@perpay. Com, and I assure you, a team member will be more than happy to follow up with you and take the next appropriate steps from there!
Price friendly and easy access. I like how you can choose your payment frequency
Overall my purchasing have been amazing, only thing is entering in my employer direct deposit info has to be manual, but that was a breeze once I spoke with my HR. I received my items quickly great condition and it was authentic! Customer services is great as well they contact you back very quick and don't hesitate to answer any questions you have! I'm please and now on my second order! Must say it helps with your credit as well! IM HOOKED
It's very good I like the service and time frame they seen your stuff out to you
All products have been good quality and I have yet to be disappointed. Within 1 year my credit has skyrocketed. I will forever recommend Perpay!
Pleased with product offering and customer service. Perpay is my new favorite way to buy products and goods from the best brands. Would recommend to my friends, neighbors, aunts, unc's, granny's, and the mailman. Seriously the best program in the credit building/shopping industry
They make the process of buying more easier and you have a variety of selections to choose from.
App is super easy to use, everything is organized and explanatory. Shipping and delivery speak for its self, super fast and reliable
Shipping and delivery process is always above and beyond… I'm always expecting to receive my product within 2 weeks or so but within that same week I made the purchase my product arrives! Super impressed and very satisfied
I totally recommend it has helped me with my credit score significantly, also was able to purchase Christmas gifts this app really saved me
I work for a federal government agency I applied and got approved for $1000 instant. Of course it goes up $2500. Which is great as well. This is a prepay shopping service at your convenience. Easy to setup and payments. An easily be deducted from your payroll..
Very slow. Many times my order was delivered to wrong address. You guys are taking advantage of people who don't have credit charging double for products and then high shipping too. Shame on you. When this is paid I will never do business with you again
Thank you for sharing this feedback. We take concerns like these seriously and regret any frustration caused by shipping issues or pricing concerns. We aim to provide a service that supports our members in building credit while shopping responsibly. If you’re open to it, feel free to reach out anytime at hello@perpay. Com, and we will be more than happy to assist you with any issues you're still experiencing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for bringing this to our attention. We’re sorry to hear you haven’t received your luggage yet and completely understand your concerns. We're committed to making sure our customers are fully supported throughout the entire ordering process. If you haven’t already, feel free to connect with us at hello@perpay. Com – our team would love to help resolve this quickly from there!