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PerpayReviews 2,400

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,400 reviews, indicating that most customers are generally satisfied with their purchases. Perpay ranks 7th among Discount Shopping sites.

service
389
quality
1,201
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Can't find acct
April 18, 2025

Things are expensive had acct paid through direct deposit paid in full and I just found out they put it on my credit report that I owed 1.00 yes one dollar which isn't true I owe nothing can't find acct hard to get a hold of people

Date of experience: April 7, 2025
Perpay T. — Perpay Rep
11 months ago

Thanks for bringing this to Perpay’s attention. It's important to the team that credit reporting is both accurate and transparent. If there's a discrepancy—even as small as a dollar—the team wants to get to the bottom of it quickly. For help locating your account or clarifying the balance, please email hello@perpay. Com so they can assist further.

Pennsylvania
1 review
0 helpful votes
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Great
April 17, 2025

I love my experience with pre-pay. It made my Christmas early. It made my Christmas happy thank you.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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All good merchandise
April 17, 2025

Perfect timing of arrival and great value. Looking forward to ordering more in the near future.

Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Best thing happened
April 17, 2025

What can I say about per pay besides it's the number 1 app I use. The products be great and a little pricey but the payment plan is unbeatable. Thank you guys so much for helping put smiles on my family faces specially my daughter. Thank you per pay once again!

Date of experience: April 7, 2025
Maryland
1 review
0 helpful votes
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It ok but it could've came better wrapped instead of the logo scooter on the front of it I didn't pay for a use scooter

Date of experience: April 6, 2025
Perpay T. — Perpay Rep
11 months ago

Thanks for your feedback! Perpay aims to ensure every product arrives in perfect condition, and we're sorry to hear the packaging missed the mark. We appreciate you bringing this to our attention and will pass it along to the appropriate team. If you'd like to connect further, feel free to reach out to us at hello@perpay. Com.

Massachusetts
1 review
0 helpful votes
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Love it
April 17, 2025

It is a good thing here an I have loved everything I have bought! Only thing I could say I wish there were more shoe sizes to pick from

Date of experience: April 6, 2025
Connecticut
1 review
0 helpful votes
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Positive Thoughts
April 16, 2025

I'm loving the credit card experience and very easy to order things. Shipment comes quick as well.

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
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Love this
April 16, 2025
Updated review

Wonderful have so much fun on it love to buy different things

Date of experience: April 6, 2025

Love it
March 31, 2025
Previous review

I really enjoyed it can't wait until I get my card I can't wait to buy more

Date of experience: March 21, 2025
Georgia
1 review
0 helpful votes
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Good products
April 16, 2025

Items are shipped to you really fast and good products on this site

Date of experience: April 6, 2025
Oregon
1 review
0 helpful votes
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Awesome
April 16, 2025

This is an awesome way to build credit and buy things you need or want!

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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I've been using for a few years and I have always had prompt delivery, quality products and easy payments. Customer service could be a bit more quick to respond and the help page isn't very helpful.

Date of experience: April 5, 2025
Michigan
1 review
0 helpful votes
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My experience have been good. The only negative thing is that they charge a shipping fee for every item that you purchase. If it's all in the same order i. Feel it should be just one shipping fee.

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
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Great
April 16, 2025

Great service great delivery great customer care great everything

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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CC works as expected but everything in markets is overpriced.

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Never received my shipment this is horrible. Fraudulent company didn't give me my product. Never received!

Date of experience: April 5, 2025
Perpay T. — Perpay Rep
11 months ago

We’re really sorry to hear that your order hasn’t arrived. That’s definitely not the experience Perpay wants anyone to have. Please reach out to our team at hello@perpay. Com so we can look into your account and resolve this as quickly as possible!

Ohio
1 review
0 helpful votes
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Highly recommend prepay. It brings back the plateau style of purchase but getting to enjoy your purchase ahead of time.

Date of experience: April 5, 2025
Wisconsin
1 review
0 helpful votes
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Amazing
April 15, 2025

I wish I would have done this awhile ago. So far this has been nothing but amazing.

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Excellent way to rebuild credit
April 15, 2025

I am very satisfied with Perpay. It has given me a fool proof way to rebuild my credit and get things that I need at the same time. I wish there were companies like this years ago. Thank you Perpay.

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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I have a simple order, and have over paid. No help from customer service.

Date of experience: April 4, 2025
Perpay T. — Perpay Rep
11 months ago

We're so sorry to hear about your experience and understand how frustrating this must be. Perpay is committed to ensuring a smooth and supportive shopping experience, and we never want our members to feel unheard. We'd love the opportunity to make things right and help get your order moving. It looks like a team member reached out regarding your recent order, please respond to that message and we'll assist you from there!

Nevada
1 review
0 helpful votes
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I do a lot of my online shopping using Buy-Now-Pay-Later (BNPL) installments such as Klarna, Afterpay and Affirm (to name a few), and PerPay is another option. There is a decent selection to choose from but expect to pay FULL RETAIL price PLUS shipping and local tax as they have their own network of distribution centers they pull their inventory from. It looks to follow the same model as Fingerhut who also tend to sell their items at full retail price. And there are no free shipping options if you purchase past a certain amount. They do offer some incentive of discount if you purchase higher priced items but that's all I've seen. The items are genuine and not fake (or at least, the one order I placed and received a couple of years ago through Perpay was genuine). And you have different payment options to choose from based on how often you receive your paycheck in which they are deducted from your paycheck, not from your bank account.

The other BNPL companies have stores and brands that use their services and you can take advantage of any sales and discounts those stores/shops offer along with any free shipping incentives once you meet or exceed a certain purchase amount.

I tried using PerPay again and placed an order. Everything seemed okay until almost a week later when I got an email saying the item I ordered was out of stock. They further stated they tried checking their other distribution channels but could not find any available. They did ask if there was another item similar in price I would like to order but I found nothing else (I wanted to pay full price for) and requested to cancel my order. So, maybe that was a sign I should look elsewhere.

I want to use PerPay more often but again, I prefer not to pay full retail every time along with shipping. I use other BNPL companies like Afterpay or Klarna as I can find better deals. I will only use PerPay if there are brands or items that will always be full price or close to full price no matter where you shop and I really want to it have now.

Date of experience: April 4, 2025
Perpay T. — Perpay Rep
11 months ago

We really appreciate your honest feedback and are sorry to hear about the out-of-stock issue and delay in communication. That’s definitely not the experience we aim to provide. Our team is constantly working to improve how we update product availability and respond to customer requests in a timely manner. We also appreciate your feedback on pricing and shipping options— while, the prices listed reflect our commitment to offer a no-interest, no-fee buying experience, it’s important to us to receive this input as it allows us to further improve the services we provide. Regarding your current conversation with us; our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible! Thanks for your patience.