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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very fast and easy to purchase. The prices are always the best.
Still prefer the fragrance, Umbre, in black rectangular bottle. Please advise when it is again avail.
Very easy to use. Great products! Fast delivery also. Thanks!
The samples and full size bottles arrives within a few days of ordering. Love the quality and price.
Was just so happy you had my perfume. It's not being made anymore and I am buying lots of it. Thanks.
Everything was easy! Ordered what we wanted and received in a timely manner.
Trying something new. Let's hope it is good it was good.
I always buy my colognes here, because of the endless selection and the prices are always better than most online stores.
Love the free shipping, takes the whole online shopping experience to another level!
Easy to order fast delivery love your web site love the Cologne! Much cheaper than anyone else
I have used chantilly for year's, the minute I put some on instant migraine headache. It was do strong I threw in trash.
Good. Didn't find every brand I was seeking, but more than adequate selection.
I got a little confused while checking out. I hope I'm charged appropriately.
I got a little confused while checking out. I hope I'm charged appropriately.
Very pleased with the speedy service and receiving my bottles of cologne. Would recommend purchasing from perfume.com Thanks!
I had ordered before from this website and I have been very satisfied with the products. I had been looking for this cologne for a while now and I found it on this website. I am very excited to have found it! This cologne smells very good, we are satisfied with our order.
I have no words to describe the scent but it's unpleasant and that makes me sad since I was looking forward to trying a new perfume.
Excellent customer service, delivery was fast and I like the discount!
Good good good
Good good good good good goodbye goodbye
Lots of product, good explanation of smell and quality. Very easy to fine what I was looking for.
Lots of product, good explanation of smell and quality. Very easy to fine what I was looking for.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

