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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy shopping! Enormous quantities to chose from…. Quality product.
Easy to find products. Nothing they didn't have.
I shop here very frequently.
Thank you for coupon codes! Best price is often the determining factor in online purchases.
Thank you. Perfume.com. I looked everywhere for this perfume Marc Jacobs Daisy sunshine and you folks had it I ordered it and I received it and I love it Jp
It arrived earlier than expected
And in good condition
I was sent a fragrance I did not order, Pepe Jeans, and not receive my Viva La Juicy Rose that I did order
I love the way Organza smells and makes you feel. Sexy comes to mind each time you wear it
Very good products but you could give some other discounts to the ones that order a lot.
Very good products but you could give some other discounts to the ones that order a lot.
Estoy probando es mi primera compra. Llego bien. Gracias muy atentos me ha gustado la experiencia volveré a comprar espero que sean de buena calidad y duren las fragancias
Estoy probando es mi primera compra.
The ordering process was easy and I received my order within days. Very satisfied and the perfume smells amazing!
Fast excellent price and inventory purchased perfume at a fraction of what I was going to pay at Macys
Fast excellent price and inventory
Am well pleased, than you. Only thing bad, by the time shipping was added in, same price as store.
Very satisfied however I did not like the smell of the perfume not my style
Simple and convenient service. Delivery was quick! Thank you!
Great price great service delivery was quick great place to order
Quick and easy thanks! It was very hot I don't think that is good doesn't seem strong as it should be I think the heat contaminated it!
Quick and easy. Awesome prices and products. So many fragrances to choose from. I'm never disappointed.
Great experience easy shopping loved being able to pick up a large bottle and a small bottle to put in my purse to take with me when I go
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

