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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I have loved these 2 items for years it's a pleasure to have them again for such a good price
I have loved these 2 items for years it's a pleasure to have them again for such a good price
Was happy to find my long lost perfume- Romeo by Gigli from Paris. Have need found it in any department store here in the US for 30 years!
It was a good experience and I was concerned that it might not ship in time to be a Birthday gift but it did with a day to spare so I was very pleased!
Receives a brand new bottle of my favorite perfume In perfect condition
Small bottles, lid is stuck inside 3 out of 4 bottles so I can't use them
I love ordering from perfume.com! This is the easiest route to buy my favorite perfume. And fast delivery on time every time!
I love ordering from perfume.com! This is the easiest route to buy my favorite perfume. And fast delivery on time every time!
Name brands at affordable prices. I always find what I am looking for.
The site made it simple for me to choose my perfume and cologne. I am happy with the savings as well.
Worst perfume, the biggest fakes! I received 2 samples-one empty, second only half, next one I got doesn't smell at all
Can't complain and all around good service. The perfume smells good and it's a good price.
Was super easy to order from your site. I searched for the product and Perfume.com had it at a great price. Delivery was fast.
So far good. The scent is nauseating and I wish I didn't order it
Check out was flawless!
Delivery fast.
Would have given 5 stars but, the 1.7 oz bottle did not have a cover which was really needed for travel!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

