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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,300
This company responds to reviews on average within 8 days

Instant Feedback

133,291 reviews

We monitor reviews for authenticity

DO
1 review
0 helpful votes
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Awesome
September 9, 2021

The shipping was too fast and i love the perfume you sent me

Date of experience: September 9, 2021
Florida
2 reviews
0 helpful votes
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Amazing
September 9, 2021
Updated review

I have loved these 2 items for years it's a pleasure to have them again for such a good price

Date of experience: September 9, 2021

I have loved these 2 items for years it's a pleasure...
September 2, 2021
Previous review

I have loved these 2 items for years it's a pleasure to have them again for such a good price

Date of experience: September 2, 2021
South Carolina
1 review
0 helpful votes
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Easy
September 9, 2021

Overall easy ordering and fast delivery. Products were as described.

Date of experience: September 9, 2021
South Carolina
5 reviews
0 helpful votes
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Romeo by Gigli
September 9, 2021

Was happy to find my long lost perfume- Romeo by Gigli from Paris. Have need found it in any department store here in the US for 30 years!

Date of experience: September 9, 2021
Texas
1 review
0 helpful votes
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Love it!
September 9, 2021

Affordable and fast shipping! Has lots of perfume to choose from

Date of experience: September 8, 2021
Tennessee
1 review
0 helpful votes
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Great
September 9, 2021
Updated review

It was a good experience and I was concerned that it might not ship in time to be a Birthday gift but it did with a day to spare so I was very pleased!

Date of experience: September 8, 2021

It was nice
September 1, 2020
Previous review

It was nice

Date of experience: August 31, 2020
Missouri
1 review
0 helpful votes
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Fantasic
September 9, 2021

My experience was great and very quick to deliver to me.

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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Amazing deal
September 9, 2021

Receives a brand new bottle of my favorite perfume In perfect condition

Date of experience: September 8, 2021
Delaware
2 reviews
0 helpful votes
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Small bottles, lid is stuck inside 3 out of 4 bottles so I can't use them

Date of experience: September 8, 2021
Texas
2 reviews
0 helpful votes
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Must have!
September 8, 2021
Updated review

I love ordering from perfume.com! This is the easiest route to buy my favorite perfume. And fast delivery on time every time!

Date of experience: September 8, 2021

I love ordering from perfume.com!
December 31, 2019
Previous review

I love ordering from perfume.com! This is the easiest route to buy my favorite perfume. And fast delivery on time every time!

Date of experience: December 31, 2019
Texas
1 review
0 helpful votes
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Thanks!
September 8, 2021

Website is very easy to navigate through. Description of each product is very informing. Thanks!

Date of experience: September 8, 2021
Michigan
2 reviews
0 helpful votes
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This is a gift
September 8, 2021
Updated review

My daughter loves this fragrance... it's her favorite

Date of experience: September 8, 2021

My daughter loves this fragrance
September 1, 2021
Previous review

My daughter loves this fragrance

Date of experience: September 1, 2021
Texas
1 review
0 helpful votes
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Great Products Reasonable Prices
September 8, 2021

Name brands at affordable prices. I always find what I am looking for.

Date of experience: September 8, 2021
North Carolina
1 review
0 helpful votes
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5 stars
September 8, 2021

My experience was great, I love the prices. I love to smell good.

Date of experience: September 8, 2021
Michigan
2 reviews
0 helpful votes
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Great prices for nice scents
September 8, 2021

The site made it simple for me to choose my perfume and cologne. I am happy with the savings as well.

Date of experience: September 7, 2021
Illinois
1 review
4 helpful votes
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Worst perfume, the biggest fakes! I received 2 samples-one empty, second only half, next one I got doesn't smell at all

Date of experience: September 7, 2021
Massachusetts
1 review
0 helpful votes
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Great service and product
September 8, 2021

Can't complain and all around good service. The perfume smells good and it's a good price.

Date of experience: September 7, 2021
Texas
2 reviews
0 helpful votes
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Great Service
September 8, 2021
Updated review

Was super easy to order from your site. I searched for the product and Perfume.com had it at a great price. Delivery was fast.

Date of experience: September 7, 2021

Easy to order
September 1, 2021
Previous review

Easy to order

Date of experience: August 31, 2021
Colorado
1 review
0 helpful votes
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Do not like the perfume
October 8, 2021
Updated review

So far good. The scent is nauseating and I wish I didn't order it

Date of experience: September 7, 2021

So far good
August 31, 2021
Previous review

So far good

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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No cover on one bottle!
September 8, 2021
Updated review

Check out was flawless!
Delivery fast.
Would have given 5 stars but, the 1.7 oz bottle did not have a cover which was really needed for travel!

Date of experience: September 7, 2021

Check out was flawless!
August 31, 2021
Previous review

Check out was flawless!

Date of experience: August 31, 2021