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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Love this site, it is easy to use. Shipment always arrives on time and safe. Products priced right. Love your company
Love this site, it is easy to use. Shipment always arrives on time and safe.
This will definitely be my new go to store for perfume... the shipping was faster than I expected and I love my perfume
I pay you send then I'll review... in that order
Came quick and in perfect state! Simply... loved it!
Very good products, easy to order. I enjoy shopping with your website. Thank you. I'm still waiting on back order of Danielle Steel.
Prices doubled, definitely not happy about that. I used to buy 6 purse size bottles for the same price I got 3.
Very good experience easy and very fast. Very good product.
Quick awesome easy checkout good prices too loved ordering from here
Quick awesome easy checkout good prices too
Easy to navigate website. Prices are better than at other similar product sites.
Easy to navigate website. Prices are better than at other similar product sites.
I had ordered several testers since my fave perfume was discontinued. They were all really good but one stood out. My cat broke that tester so I went ahead and ordered the largest I could fine. I love it and shipping was very quick
Excellent -easy to order! My last order came in very fast. I will order from you again.
Excellent -easy to order! My last order came in very fast. I will order from you again.
Great fast service shipping got to me pretty fast actually a few days then it was supposed to come I like that
I have ordered several items for perfume.com and my orders were delivered to me fast. Thanks
I can say, I will keep shopping with you fast, great price and I smell great.
The shopping experience was easy, but almost all of the perfumes I ordered were very-light/ weak in in actual fragrance. I used your site description to select my choices, but only one of them had any staying power. The other three were so light that they evaporated almost before I put them on. I would have classified them as "Toilet Water" certainly not perfume. Perfumes should have enough fragrance oil to last on the skin. Whether this is an issue with the maker or not, the result was still the same. It is expensive to order perfume with little or no fragrance. It would be great if you had some sort of and "INTENSITY SCALE" so that customers would have an idea of the depth of scent in a perfume before the ordered,
Have ordered my Jessica McClintock perfume from here for more than 10 years. I ordered and had my package here Three days later. That was faster than my last Amazon Prime order!
Have ordered my Jessica McClintock perfume from here for more than 10 years.
I received exactly what I ordered, quickly and at a decent price. I'd recommend the site to others.
Always quick and efficient experience. I never have to worry about wrong orders and the prices are affordable.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

