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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 8 days

Instant Feedback

133,305 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Love my Samsara
September 11, 2021
Updated review

Please bring the old fragrance back. I will not buy again after this purchase, unless you bring back the old fragrance and old red bottle. Mrs. Armour.

Date of experience: September 11, 2021

Please bring the old fragrance back
February 4, 2021
Previous review

Please bring the old fragrance back. I will not buy again after this purchase, unless you bring back the old fragrance and old red bottle. Mrs. Armour.

Date of experience: February 4, 2021
New York
1 review
0 helpful votes
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Hayman Perfumes
September 11, 2021
Updated review

Great and awesome prices. Poor shipping.
Good scents

Date of experience: September 10, 2021

Great experience
February 12, 2021
Previous review

Great experience

Date of experience: February 11, 2021
Illinois
2 reviews
0 helpful votes
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Happy
September 11, 2021

Happy shopping my choices were available and the prices were great

Date of experience: September 10, 2021
Alabama
1 review
0 helpful votes
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Real easy! Not good! I thought I was going to get bigger bottles I spent 20 something for 2 teaspoons of perfume never again!

Date of experience: September 10, 2021
Arizona
1 review
0 helpful votes
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Excellent service
September 11, 2021
Updated review

Excellent communication, fast shipping, and excellent packaging

Date of experience: September 10, 2021

Excellent communication
June 29, 2020
Previous review

Excellent communication

Date of experience: June 28, 2020
Tennessee
1 review
0 helpful votes
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Quick and easy
September 11, 2021

Was a wonderful experience will shop again at this site.

Date of experience: September 10, 2021
Minnesota
1 review
0 helpful votes
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Fast delivery
September 10, 2021
Updated review

You have a lot of good selections that I would like to order

Date of experience: September 10, 2021

You have a lot of good selections
October 3, 2021
Previous review

You have a lot of good selections

Date of experience: September 3, 2021
New York
2 reviews
0 helpful votes
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Amazing grace
September 10, 2021

I had no problem with the service. I will use this again

Date of experience: September 10, 2021
Missouri
1 review
0 helpful votes
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Good stuff!
September 10, 2021
Updated review

It's quick and so very easy to shop here. Never had an issue finding what I wanted!

Date of experience: September 10, 2021

It's quick and so very easy to shop here
September 3, 2021
Previous review

It's quick and so very easy to shop here. Never had an issue finding what I wanted!

Date of experience: September 3, 2021
Wisconsin
1 review
0 helpful votes
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I love how perfume site works never had a problem getting what I order for them

Date of experience: September 10, 2021
Missouri
2 reviews
0 helpful votes
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Pleased
September 10, 2021
Updated review

User friendly, efficient
No other comments to offer in relation to my experience

Date of experience: September 10, 2021

User friendly
June 21, 2021
Previous review

User friendly

Date of experience: June 21, 2021
Washington
2 reviews
0 helpful votes
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Great products
September 10, 2021

I decided to try a few perfumes. Great selection, great product, great shipping time as well

Date of experience: September 10, 2021
California
1 review
0 helpful votes
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MK perfume order
September 10, 2021

Good experience haven't yet opened the product but looks legit

Date of experience: September 10, 2021
Nebraska
1 review
0 helpful votes
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Excellent
September 10, 2021
Updated review

My birthday gift to me.my absolute favorite fragrance in the world. Smells fresh and clean but not overpowering.

Date of experience: September 10, 2021

My birthday gift to me
September 3, 2021
Previous review

My birthday gift to me.

Date of experience: September 3, 2021
Maryland
1 review
0 helpful votes
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Perfection
September 10, 2021

My experience was a very pleasant experience. Everything from ordering to receiving was fast.

Date of experience: September 10, 2021
New York
1 review
0 helpful votes
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Excellent
September 10, 2021
Updated review

Awesome... on time and worth the money and great quality.

Date of experience: September 10, 2021

Awesome...
February 5, 2021
Previous review

Awesome... on time and worth the money and great quality.

Date of experience: February 5, 2021

None yet!
February 28, 2021
Previous review

None yet!

Date of experience: January 29, 2021
Texas
3 reviews
0 helpful votes
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Red Door lotion
September 10, 2021

I love the fragrance of red door and have been wearing it for some 35 years.

Date of experience: September 10, 2021
New York
1 review
0 helpful votes
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Love the price!
September 10, 2021
Updated review

So easy. I received exactly what I wanted. GREAT price!

Date of experience: September 10, 2021

So easy
September 3, 2021
Previous review

So easy. I received exactly what I wanted. GREAT price!

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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Angel and Burberry review
September 10, 2021
Updated review

May The Good Lord Bless and Love You All. I'm throughly satisfied with the Perfume.com and their products.

Date of experience: September 10, 2021

May The Good Lord Bless and Love You All
September 3, 2021
Previous review

May The Good Lord Bless and Love You All. I'm throughly satisfied with the Perfume.com and their products.

Date of experience: September 3, 2021
Virginia
1 review
0 helpful votes
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Antique gurl
September 10, 2021
Updated review

Love it.And great selection.And the prices are awesome

Date of experience: September 10, 2021

Love it.And great selection
September 2, 2021
Previous review

Love it.And great selection

Date of experience: September 2, 2021