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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
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Great and easy way to pay less for perfume you love.
Great and easy way to pay less for perfume you love.
Ordering was simple, delivery fast, will order more soon
Perfume.com offers good and nice experience... Never got disappointed.
Perfume.com offers good and nice experience...
I always prefer to purchase perfumes with this website.
Easy to find what I was looking for and good a promotion while I was here. Happy camper!
Easy process and convenient payment options. Arrived promptly and well packaged. Product was as expected and I am very pleased!
My order was shipped fast and even when I received it 5 days after was not their fault there was some other factors like I was not at home by the time UPS was doing the delivery
Easy to access, availability of products desired! Fast shipping & definitely value
Absolutely amazing! Fast shipping with no delays whatsoever. I always order from u guys and I love it!
Easy, especially with having product. And it doesn't take long to receive it.
Easy, especially with having product.
Excellent prices, and delivery didn't take long at all, I was very pleased with the purchase. Especially when I was out of the product the service was good when needed.
I have compared prices and am amazed at your discounts. Now looking
Forward to see if the product is just as good as the most expensive one!
Everything was so easy to find. Received my order quickly :)
50 years ago my mother taught me not to buy any perfume that was not made in France. I ordered and received from you a "tester" bottle of L'air du temps, the scent I identified with at the age of 20. Perhaps a little sketchy: testers are marked not for sale; my bottle didn't have a clear serial number on the bottom that matched the serial number on the box; box was not wrapped in cellophane; super low price (I guess I knew what I was getting). The good news is that the scent is familiar, I can spray it in the air and walk through the mist, and smell good all day!
You sent me the 80% not the 100% concentrate that I ordered. The 100% states clearly on the front of the bottle that it is 100%.
Glad to get the notice this item was back in stock
Glad to get the notice this item was back in stock
Easy and convenient fast shipping fast service, very reliable products
I ordered 8 colognes & perfumes and received them all in mint condition in a very timely manner. I was updated each time my package was on the move and emailed by Support to check status of arrival. I had a great experience with Perfume.com and will definitely be ordering again in the future.
This is my first order with your company and the service and the order arrived fast
Easy to navigate. Product was available and reasonably priced.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

