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Perfume.com

4.6

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,287 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great purchase
September 16, 2021
Updated review

Great price. Great selection. Easy to navigate website.

Date of experience: September 15, 2021

Great price
September 9, 2021
Previous review

Great price. Great selection. Easy to navigate website.

Date of experience: September 8, 2021

Good price. Better product.
August 12, 2021
Previous review

Quick and easy ordering. Good price and great product. Quick shipping. Would highly recommend.

Date of experience: August 12, 2021
Washington
1 review
0 helpful votes
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Shipped on time
September 16, 2021
Updated review

Thanks good product was received on time, I love it thank you so much

Date of experience: September 15, 2021

Thanks good products
September 8, 2021
Previous review

Thanks good products

Date of experience: September 7, 2021
Illinois
1 review
0 helpful votes
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White Linen
October 16, 2021

Great. Was efficient and received the perfume I ordered in good shape

Date of experience: September 15, 2021
Florida
1 review
0 helpful votes
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Marie
September 15, 2021
Updated review

System is user friendly and customer service was great

Date of experience: September 15, 2021

System is user friendly
September 8, 2021
Previous review

System is user friendly

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Excelente método y buen precio. Mil gracias. Lo seleccioné porque fue sencilla la compra.

Date of experience: September 15, 2021

Excelente método y buen precio
September 8, 2021
Previous review

Excelente método y buen precio. Mil gracias

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Satisfied Customer
September 15, 2021

So far so good! I am satisfied with the time it took to be delivered to me from my time of purchase.

Date of experience: September 15, 2021
Georgia
1 review
0 helpful votes
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Always a pleasure!
September 15, 2021

It's always a pleasure shopping with Perfume.com. I'm never disappointed.

Date of experience: September 15, 2021
Switzerland
2 reviews
0 helpful votes
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Perfume. Com great customer service
September 15, 2021

I ordered my Bright Crystal perfume and got it four days later... fastest service ever! I will be ordering from you again!

Date of experience: September 15, 2021
Louisiana
3 reviews
0 helpful votes
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Impressive on how fast was all done
September 15, 2021

Awesome about everything., the description of the product and the speed of making kit happen

Date of experience: September 15, 2021
Minnesota
1 review
0 helpful votes
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Luv it
September 15, 2021
Updated review

Luv it they have all of my favorite. Burberry, happy light blue

Date of experience: September 15, 2021

Luv it they have all of my favorite
September 8, 2021
Previous review

Luv it they have all of my favorite. Burberry, happy light blue

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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Satisfied Customer
September 15, 2021
Updated review

It I placed my order, quick confirmation, was given updates until delivery. Thank You So Much! Satisfied Customer!

Date of experience: September 15, 2021

It was quick and easy!
September 8, 2021
Previous review

It was quick and easy!

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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Perfume.com truly delivers!
September 15, 2021
Updated review

I've not had one disappointment with company. From various selections, to price point, ordering then delivery has been a easy breezy! I'll continue to order from this company!

Date of experience: September 15, 2021

Perfume.com truly delivers!
April 27, 2021
Previous review

This is my second time purchasing perfume from thus company. Each delivery was timely and packaged securely. Their prices are quite affordable and well below overpriced, marked up, Mall prices. This will be the ONLY company that I will ever purchase Perfume from again!

Date of experience: April 27, 2021

Great!
December 22, 2020
Previous review

Great! Easy to navigate!

Date of experience: December 21, 2020
Puerto Rico
1 review
0 helpful votes
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Excelent service!
September 15, 2021

In love with the services, fast delivery and product quality.

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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Bvlgari perfume
September 15, 2021
Updated review

Easy to use and quick process to complete my order

Date of experience: September 15, 2021

Easy to use and quick process to complete my order
September 8, 2021
Previous review

Easy to use and quick process to complete my order

Date of experience: September 8, 2021
Pennsylvania
3 reviews
0 helpful votes
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New scent. Love it
September 15, 2021
Updated review

Nice website. Easy to use. Good price
I order most of my perfume here

Date of experience: September 15, 2021

Nice website
September 8, 2021
Previous review

Nice website. Easy to use. Good price

Date of experience: September 8, 2021

Free shipping brought me here!
June 16, 2020
Previous review

Free shipping brought me here!

Date of experience: June 16, 2020
California
1 review
0 helpful votes
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Best Prices!
September 15, 2021
Updated review

I love the prices and selection! Shipping is always fast!

Date of experience: September 15, 2021

I love the prices and selection!
September 7, 2021
Previous review

I love the prices and selection! Shipping is always fast!

Date of experience: September 7, 2021

Great prices and selection!
June 6, 2020
Previous review

Great prices and selection!

Date of experience: June 6, 2020
Florida
2 reviews
0 helpful votes
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Great Perfume Experience
September 15, 2021

My buying experience was easy, expedient and enjoyable.

Date of experience: September 15, 2021
Rhode Island
2 reviews
0 helpful votes
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Great
September 15, 2021

It was fast and accurate delivery. Needed it by a certain date.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Fast service
September 15, 2021

I ordered one day, the next morning my order had arrived very fast service. If I had gone to a store, it would have cost me gas fare. I really really appreciated such service if you want to give a gift to someone special and you don't have much time. Just order on
-line. I like the fastness and price.

Date of experience: September 15, 2021
Oregon
1 review
0 helpful votes
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Great way to get perfume at affordable price!
September 15, 2021
Updated review

Great and easy way to pay less for perfume you love.

Date of experience: September 15, 2021

Great and easy way to pay less for perfume you love
September 8, 2021
Previous review

Great and easy way to pay less for perfume you love.

Date of experience: September 8, 2021