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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is my first order with your company and the service and the order arrived fast
Easy to navigate. Product was available and reasonably priced.
Loved my perfume from the monthly subscription serve, however selecting one was cumbersome. Seems like there were only about 40 choices, so I may have been doing something wrong. I did find one I really like. First shipment was missing the instructions / coupon card but contained a sheet a stickers.
Perfume.com had several possibilities that I knew I enjoyed. Ordered L'air du Temps, and was delighted with the speed of shipment, security of packaging, price and quality of product. Will happily return when it's time to buy another fragrance. Thanks!
Easily found something wonderful. Thanks!
It was very quick and I am super happy. Will order from here again
Fast and they had what I was looking for. Fast shipping. Gonna be my new place to get perfumes.
Fast and they had what I was looking for.
I ordered a spray bottle and only got a bottle. …..
Great Great site great price and the stuff gets here very quickly I am very satisfied
Ordering process very smooth. Product delivered in cool dispenser.
So far, it was easy to check out. Hope the perfumes are original.
You make buying very easy! I didn't have any re-do's! Thank You!
Absolutely love how fast and easy it is. So many great perfumes to choose from and definitely best prices
Have been ordering from you all for several years!
This is the place to shop for amazing pricing with my favorite perfume. I would advisor anyone I speak to who loves a variety of perfume to shop on this site. I Love it!
Not good experience. Lost my money in vain. I thought the have the good one.
I have been buying from Perfume.com for a while, great price and great service, thank you
Easy quick and easy to use order forms, just hard to chose which one to purchase first..
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

