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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,296
This company responds to reviews on average within 8 days

Instant Feedback

133,276 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great site!
September 22, 2021

This website provides great products at great prices. Fast shipping too.

Date of experience: September 22, 2021
Idaho
1 review
0 helpful votes
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Great!
September 22, 2021

Coach poppy is one of my favorites. Not all stores continue to sell. Glad I was able to get it on Perfume.com
Looking forward to shopping here more often

Date of experience: September 22, 2021
Missouri
1 review
0 helpful votes
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The best
September 22, 2021

My experience with this company was really good and they sent my product Fast.

Date of experience: September 22, 2021
Florida
1 review
0 helpful votes
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Timely receipt
September 22, 2021

Ordering was easy and my order came quickly, my perfume was packaged to ensure the perfume arrived without damage. Thank you

Date of experience: September 21, 2021
New Jersey
1 review
0 helpful votes
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Good
September 22, 2021

Good it was fast and comfortable to order from here so easy.!

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
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Great perfume value
September 21, 2021

Easy to order. Received on time and great value. They had the perfumes I wanted.

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
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Jimmy Choo Light blue
September 21, 2021

I received the scent of the month, but I do not care for it, a little strong for me

Date of experience: September 21, 2021
Iowa
1 review
0 helpful votes
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Great job
September 21, 2021

Quick response-Price is competitive and a great selection

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Awesome service!
September 21, 2021

Choosing a perfume was really easy, perfume came in very protective packaging and came very quickly!

Date of experience: September 21, 2021
Washington
1 review
0 helpful votes
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Great prices
September 21, 2021

Different sizes for different budgets. Arrive to my place in no time... Happy customer

Date of experience: September 21, 2021
Missouri
1 review
0 helpful votes
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Good deal
September 21, 2021

The two fragrances I ordered smell great and were super cheap

Date of experience: September 21, 2021
Nebraska
1 review
0 helpful votes
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It was really quick and easy at the time of check out

Date of experience: September 20, 2021
South Carolina
2 reviews
0 helpful votes
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N/A
September 21, 2021

The package arrived but did not indicate who sent it. When I called she her she said she received it, but didn't know who sent. The billing address was one number and the shipping address was another with 2 different names.

Date of experience: September 20, 2021
North Carolina
2 reviews
1 helpful vote
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Better late than never
October 21, 2021

Got what I ordered. Thought it would arrive in 2-5 days as the website states. Instead it took 10 days. Kept getting emails from usps saying it was delayed. Jist glad I got it and at a good price.

Date of experience: September 20, 2021
Pennsylvania
1 review
0 helpful votes
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Great 1st Time Experience
September 20, 2021

The whole process beginning to end with absolutely great.

Date of experience: September 20, 2021
Massachusetts
1 review
0 helpful votes
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My review
September 20, 2021

The order process was very simple. The order was shipped and arrived very quickly

Date of experience: September 20, 2021
Texas
1 review
0 helpful votes
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Great
September 20, 2021

I tried looking around for this product everywhere and cannot get it and I'm so thankful that your website had it

Date of experience: September 20, 2021
Texas
1 review
0 helpful votes
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I went on line and did an inquiry and your site came up then I chose the products I was looking for.

Date of experience: September 20, 2021
New Jersey
2 reviews
0 helpful votes
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Easy and great prices
September 20, 2021

Easy and fair prices. Fast shipping and extremely easy viewing experience on the site.

Date of experience: September 20, 2021
Puerto Rico
1 review
0 helpful votes
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Excelent
September 20, 2021

Fast delivery exactly what I ordered. Was pleased to receive it so quickly.

Date of experience: September 19, 2021