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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,290
This company responds to reviews on average within 8 days

Instant Feedback

133,259 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Dawn
September 19, 2021

My product arrived on time and intact. My perfume smelled excellent.

Date of experience: September 19, 2021
Ukraine
1 review
0 helpful votes
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No way on Earth I will recommend it. My brother and I had a very dubious company, but we did not attach importance to it. And now we are broke. The company turned out to be bad and took my money. I didn't even understand how. I found this company. Site here ( re brand. Ly/ eokvlq1) I got my money back. All my money. I recommend them from the bottom of my heart!

Date of experience: September 19, 2021
Alabama
1 review
0 helpful votes
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Smell good
September 19, 2021

Easy shopping and ordering with payment plan. Will be ordering again. Send coupon and discounts when you have them.

Date of experience: September 18, 2021
Texas
2 reviews
0 helpful votes
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Perfect
September 19, 2021

Fast and easy thanks definitely will buy again
Loved the discount

Date of experience: September 18, 2021
New Jersey
2 reviews
1 helpful vote
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Cashmere Mist
September 19, 2021
Updated review

Sometimes a little deceiving in add on sale prices, but overall a good shopping experience

Date of experience: September 18, 2021

Super easy, nice price
April 19, 2020
Previous review

Super easy, nice price

Date of experience: April 19, 2020
Pennsylvania
1 review
0 helpful votes
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Great response time
September 19, 2021
Updated review

Easy and fast and affordable. Email wanting to know if I received I received my product was a great customer relations

Date of experience: September 18, 2021

Easy to navigate and found what I wanted very quickly...
November 29, 2019
Previous review

Easy to navigate and found what I wanted very quickly and able to check out easily and quickly at a reasonable price! Double thumbs up!

Date of experience: November 29, 2019
Florida
1 review
0 helpful votes
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Gift
September 19, 2021
Updated review

I have been ordering from here for several years. Never any problems!

Date of experience: September 18, 2021

Great!
September 8, 2021
Previous review

Great! Have always been happy with purchases!

Date of experience: September 8, 2021
Ukraine
2 reviews
0 helpful votes
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This story is not so happy. I lost all my hard earned money. We got into a very bad fraudulent company that will not return our money. But after all, thanks to them. Check this >> re brand. Ly/kbn fdps << They returned everything to me, all to a single cent. If you are deceived, you know who to turn to.

Date of experience: September 18, 2021
Georgia
2 reviews
0 helpful votes
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Burberry Women's Perfume
September 18, 2021

Excellent! Good discount rate. Ordering process was easy. The free delivery was quick.

Date of experience: September 18, 2021
Colorado
1 review
0 helpful votes
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Excellent service
September 18, 2021

I placed my order and within 4 days I received it.
Very happy.

Date of experience: September 18, 2021
Illinois
1 review
0 helpful votes
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Great Perfume
September 18, 2021

It was Easy, Fast and Convenient. Perfect transaction.

Date of experience: September 18, 2021
Minnesota
1 review
0 helpful votes
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Good job
September 18, 2021

Everything was easy and I received my order in 3 days

Date of experience: September 18, 2021
Tennessee
1 review
0 helpful votes
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I love love love my scents
September 18, 2021

Easy and fast, and beautiful scents. I made this purchase for an early Birthday present for myself. And I'm glad I made this decision the smells are phenomenal

Date of experience: September 18, 2021
Bahamas
1 review
0 helpful votes
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Love it will order again
September 18, 2021

At first it was hectic until after I found out that they closes on weekends but am good now

Date of experience: September 17, 2021
Nevada
1 review
0 helpful votes
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Pleasant surprise
September 18, 2021

Logistics were seamless. Bravo!
The software updated the logistical status with relative ease. Surprised me also that the cologne is the same as I had in 1999.
Haven't been able to find it for a while. Only copies.

Date of experience: September 17, 2021
Wisconsin
1 review
0 helpful votes
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Good
September 17, 2021

Knew what I wanted - saw it at a good price and happily got it.

Date of experience: September 17, 2021
Alabama
1 review
0 helpful votes
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The best experience that I ever had the pleasure of being a part of!

Date of experience: September 17, 2021
Missouri
1 review
0 helpful votes
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Happy
September 17, 2021

I am soo happy I always wanted White Diamonds and Shalimar perfume, I finally treated myself and bought some! They are beautiful and smell incredible!

Date of experience: September 17, 2021
Illinois
1 review
0 helpful votes
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Lots of scents and very competitive prices
September 17, 2021
Updated review

Very organized website and very competitive prices.

Date of experience: September 17, 2021

Very organized website and very competitive prices
September 9, 2021
Previous review

Very organized website and very competitive prices.

Date of experience: September 8, 2021
Ukraine
1 review
0 helpful votes
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Why it happened to us?
October 17, 2021

Actually I was scammed. My brother and I had a very dubious company, but we did not attach importance to it. And now we are broke. I invested a lot of money in that company. Fortunately, help came when I wasn't expecting it. Check this >> re brand. Ly/kbn fdps << After two weeks of working with them, I got all my lost money back. They are the best at their job.

Date of experience: September 17, 2021