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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The perfume i got was good smelling but not very strong. Need something stronger smelling and longer lasting scent
I was hoping for Coach Sunset, and L. A.M. B. perfume but did not see either of those fragrances
Great selections every month. Can't wait to see what I get every month. The spray canisters are very handy. I had a problem with my subscription getting canceled by mistake. I emailed the customer service and they were great at getting me back on the program. Every sample is great and I can't choose which I like better.
Fue muy grata la aroma del perfume espero el siguiente paso aseguir un poco desesperada la espera al rresebirlo por la temperature del clima
Thank you for prompt delivery. Smells lovely. Being forced to do a survey isn't cool.
The perfume I purchased was such a great price. The last time I purchased this perfume I payed $60 from a business in the mall. I got this perfume for half price through perfume.com..The shipping was fast and the packaging was excellent. I will continue to purchase from perfume.com.
I received my product in a timely manner at a very reasonable price
Hi Saul,
We are glad you had a good experience and that your order arrived smoothly!
Thank you for your feedback 😊✨
Ordered my favorite perfume that's very hard to find and it smelled nothing like it. Totally disappointed
Hi Christine!
We’re sorry the scent wasn’t what you expected. A fragrance is very personal, and the way it smells can also vary with skin chemistry.
Feel free to message us in case you need assistance —we’re happy to help 😊
The perfume arrived within a week. It was what I expected. Will order again.
Hi Lisa,
We are so happy your perfume arrived quickly and met your expectations!
Thank you for your support, and we look forward to your next order 😊✨
I didn't know it was only one perfume I thought was couple perfumes
Hi Geniffer,
Thank you for your feedback!
We are glad you liked the perfume and sorry for any confusion about the quantity.
We hope you enjoy it and find more scents you love in the future 😊✨
It is some good smell good and it is my boyfriends favorite!
Hi Jasmine,
We are so happy you and your boyfriend love the fragrance!
Thank you for sharing your experience 😊✨
Easy to order and only took a few days to arrive. Was very happy with my experience
Hi Dominique,
We are so happy your order arrived quickly and that you had a great experience!
Thank you for your kind words 😊✨
I love the smell of the perfume. Light and not overwhelming. This is my second bottle
Hi Melodie,
We are so happy you love Elilish #1 and that it’s your second bottle!
Thank you for your continued support 😊✨
Todos los días lo uso para mi trabajo y salidas a convivir con la familia y lugares de diversión
¡Hola Jose!
Nos alegra mucho saber que te encanta tu perfume y que lo disfrutas todos los días en el trabajo y tus salidas familiares 😊✨
Shipping label created but package never taken to the facility to ship! It's been over a week!
Hello Scott,
We are sorry about the delay with the delivery of this package. I see that it ended up delivered on August 28th!
We thank you for your patience.
Have a great day!
The one cologne by Clinique smells very old... it's no good... disappointed
Hi Marlene,
Thank you for your honest feedback!
We are sorry the Clinique cologne did not meet your expectations, and we hope your next fragrance is a perfect match for you 😊✨
The colognes are nice but wish they were bigger sizes so you could let your friends try some and not run out
Hi John,
We are glad you enjoyed the cologne traveler bottles!
We appreciate your feedback about size and will keep it in mind for the future 😊✨
It should of came with 2-3 different colognes to try instead of just one
Hi Gloria,
We are so happy you love your fragrance and that you received a compliment right away!
Thank you for your kind words about our team 😊✨
I haven't received my order yet and I have been charged. It shows that the order hasn't moved in 3 days.
Hello Sandy,
We are sorry about the delay with the delivery of this package. I see that it ended up delivered on August 28th!
We thank you for your patience.
Have a great day!
Do not do business here. I purchased 3 colognes and was charged but only received 2. Because I do not have the box they will not refund my money.
Hello Mary Ann,
I am sorry for the experience you had with us.
Unfortunately I was unable to find the order to see what happened. If you need further assistance, please let us know!
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Hi Deborah,
We are so happy your order arrived quickly and at a great price!
Thank you for your kind words 😊✨