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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Do not do business here. I purchased 3 colognes and was charged but only received 2. Because I do not have the box they will not refund my money.
It's my favorite Cologne. I'm glad this company exists. I will continue to buy from you. Thank You very much!
Hi Felix,
We are so happy to hear it’s your favorite cologne!
Thank you for your loyalty and kind words, we truly appreciate your support 😊✨
Love the smell would like to try other kinds of scents brands
Hi Lonzo,
We are so happy you love your fragrance!
We have many other scents and brands for you to explore, and we are glad our customer service could assist you 😊✨
The products arrived on time and they were well packaged. I will order from them in the future.
Hi Robert,
We are so happy your fragrances arrived on time and in great condition!
Thank you for your support, and we look forward to your future orders 😊✨
Friendly knew his job well was very helpful and answered all my questions
Hi Virginia,
We are so happy you had a satisfying experience and received prompt delivery!
Thank you for your kind words about our team 😊✨
Perfume smells amazing and came in speedy time love it will definitely order again
Hi Jessica,
We are so happy you love your perfume and that it arrived quickly!
Thank you for your kind words, and we look forward to your next order 😊✨
I love how fast it ships. I also have the subscription and I will always be a repeat customer
Hi Chaise,
We are so happy you love the fast shipping and enjoy your subscription!
Thank you for being a loyal customer 😊✨
It's very difficult to get what you want. You can't order the exact stuff you want and the prices are just different from what you said. The queue is hard to use.
Hi Sylvia,
We are sorry for the difficulties you experienced with ordering and the queue system.
We appreciate your feedback and will continue working to make the process easier.
Please reach out to [email protected] if you need any help with your order 😊
Hi Jane,
We are so happy your purchase was fast and easy!
Thank you for your recommendation and kind words 😊✨
Positive experience. I did everything online. Did not know Fragrance X and Perfume.com were related companies.
Hi Linda-Rose,
We are so happy you had a positive experience and found the process easy!
Just to clarify, Perfume.com and FragranceX are not related companies, despite some similarities.
We are glad you discovered us 😊✨
I ordered a perfume without the box which is fine but what you sent is not something I can use. It is missing the spray head or atomizer.
Hi Mercedes,
We are sorry for the confusion.
As explained by our team, the option you ordered was unboxed, so it does not include a spray head. This type of perfume is meant to be applied with the tip of your fingers.
Thank you for your understanding 😊
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Hi Bessie,
We are so thrilled to see your excitement!
Thank you for your amazing energy and support 😄✨🔥
Great smell fresh smelling I recommend Davidoff cool water
Hi Phillip,
We are so happy you love the fresh scent of Davidoff Cool Water!
Thank you for your recommendation and kind words 😊✨
Hi Sue,
We are so glad you love how easy it is to shop with us and that you are happy with our prices!
Thank you for your support 😊✨
Very good products were you can't find in stores you can find it here so you get more to choose from would recommend to others thanks
Hi Marvin,
We are so happy you found exactly what you were looking for and enjoyed our selection!
Thank you for recommending us and for your kind words about our customer service team 😊✨
Ordered for women and received the male perfume. Did not like the scent at all. Very disappointed.
Hello Pat,
I am sorry to hear you were not satisfied. I see an internal note here that says you were referring to an order bought from another vendor, since the item on the order with us was indeed a male fragrance.
Let us know if you need further assistance!
This is one of my favorite scents Clean and fresh scent This particular fragrance is a classic I highly recommend it
Hi Angelica,
We are so happy to hear this fragrance is one of your favorites!
Thank you for sharing your recommendation and kind words 😊✨
With a large selection of cologne reasonable price fast shipping makes it a perfect choice for purchasing men's salon
Hi Gary,
We are so happy you love our selection and fast shipping!
Thank you for your kind words and for choosing us for your colognes 😊✨
Travel size sample of designer cologne is amazing. Im a new subscriber but I'm really looking forward to trying different fragrances.
Hi Cornel,
We are so happy you loved your travel size sample!
Welcome to our subscription, and we hope you enjoy discovering many more fragrances 😊✨
Received in great condition- will continue to order from this company
Hi Patty,
We are so glad your order arrived quickly and in great condition!
Thank you for your support, and we look forward to your next order 😊✨
Easy to order - hope to receive quickly - using as a gift
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Hello Mary Ann,
I am sorry for the experience you had with us.
Unfortunately I was unable to find the order to see what happened. If you need further assistance, please let us know!