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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
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Love the choices they have and always wanted to try
Always order from perfume.com- very user friendly, reliable, dependable, timely service!
Hi Peggy,
We are thrilled you find our site user friendly and enjoy our reliable and timely service!
Thank you for your continued support 😊✨
Always order from perfume.com- extremely user friendly, secure and quick delivery!
It was a very good experience. I receive my order on time and I like it. Thank you for all!
Hi Myriame,
We are so happy you had a great experience and received your order on time!
Thank you for your kind words and support 😊✨
Order was very easy. The hand cream smells great so I ordered the body lotion since I already have Delina perfume.
Hi Carol,
We are glad your order was easy and that you loved the Delina hand cream! Enjoy the body lotion, and thank you for your support 😊✨
I never got my order but went to a different site and got it cheaper and the perfume there is also AUTHENTIC Frangrance NET
Hello Teresa,
We are sorry about this situation. I do see that on September 11th you requested to cancel the order - we proceeded with the cancellation therefore the order never shipped.
Hope this information helps, have a great day :)
Fast service, Hei cologne looks perfect and I hope it's scent is lingering as it should. I'll shop again.
Hi Judith,
We are glad your Hei cologne arrived quickly and looks perfect!
We hope the scent lingers beautifully, and we look forward to your next order 😊✨
Perfect great quality I love it I want more at least 20 more
Hi Yeralin,
We are thrilled you love your fragrance and appreciate your enthusiasm!
We hope you enjoy your next orders as much as this one 😊✨
I reviewed the options of my favorite scent. I found the perfect size for traveling.
Hi Eileen,
We are so happy you found the perfect travel size for your favorite scent!
Thank you for your kind words and support 😊✨
Been purchasing light blue intense and pi for years; the fragrance still smells good, and my boyfriend always gets compliments on it.
Hi Julezy,
We are so happy you and your boyfriend continue to enjoy Light Blue Intense and Pi!
Thank you for your loyalty and kind words 😊✨
It was easy to search for the perfume I was looking for and the prices are quite good.
Hi Paula,
We are glad you found your perfume easily and enjoyed our prices!
Thank you for your support 😊✨
Easy to find what I was looking for!
So I received my perfume for perfume.com and I love it. I got Jimmy Choo woman and it was amazing. Everybody is complimenting me on my perfume. Thank you.
Hi Amber,
We are thrilled you love your Jimmy Choo perfume and are receiving so many compliments!
Thank you for your kind words and support 😊✨
My order was correct and it was delivered in no time.
Hi Michael,
We are thrilled your order arrived quickly and that our customer service was friendly and helpful!
Thank you for your kind words and support 😊✨
Hi Billy,
We are thrilled you love the fragrances and that they last all day!
Thank you for recommending us and for your support 😊✨
I love Perfume.Com they have a large selection of perfumes.
BUENOS PRECIOS PERFUMES DE CALIDAD Y SERVICIOS EXCELENTED
I have been buying from Perfume. Com since past few years and it's been a pleasant experience so far with better pricing and speedy deliveries.
I would recommend to everyone, since department stores rarely put their perfumes on sale.
Love the speed of delivery and the price is very affordable
I didn't think it was gonna smell good at first. But it surprised me. I love it and my husband does too.
Website has a lot of different options cheaper than Sephora and most of the retail stores delivery was timely and prompt information was provided regarding delivery status
The perfume i got was good smelling but not very strong. Need something stronger smelling and longer lasting scent
I was hoping for Coach Sunset, and L. A.M. B. perfume but did not see either of those fragrances
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!
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Hi Kimberly,
We are so happy you love the variety of fragrances and found something new to try! Thank you for your support 😊✨