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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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So Happy to wear the Perfect Perfume/scent that allows anyone who comes near... wonders what is that beatiful scent.
It is totally frustrating when perfume.com offers great discounts when I am constantly on a waiting list. It would be more helpful to provide a date when they will be available again.
Quick and easy shopping. They carry everything. Happy with experience.
Quick and easy. No hassles. The application was not complicated. Will definitely continue to use it.
This is perfect, we get samples of perfume and then choose if you want to buy a large bottle
I placed an order with this company and was totally disappointed when it arrived size and everything about t was just terrible. One canister was even open and it looked like someone has" sampled" it. I contacted customer service, no easy task. It took four attempts to get a label to return the"junk" they sent me. I was promised a full refund. When I looked at my credit card statement this was not the case. They have now taken advantage of me twice and I am not happy. I will never use this awful company again
Would like an option to get samples of all fragrances. There were several I wanted to try but I couldn't find a way to obtain a sample. I didn't want to blindly purchase something, put it on only to find out it was a bad mix for me. Surely there must be some way to get a small sample tube or small swipe pad of the fragrances?!
I love this scent definitely going to wear this one everyday. Hope to get positive comments on the smell...
Never have an issue finding what I'm looking for and ease buying and check out is A breeze thank you easy to find what I'm looking for and fast delivery
Never have an issue finding what I'm looking for and ease buying and check out is A breeze thank you
I make and order for 3 perfumes and only recived 2 I make and order for 3 perfumes and only recived 2, I make and order for 3 perfumes and only recived 2, I make and order for 3 perfumes and only recived 2
Loved the perfumes, quick delivery. Great prices well packed.
Loved the prices and the choices on the sight the only bad thing is the smell doesn't last long. I had bought coach poppy and it stayed with you all day this one fades quickly.
I m very disappointed I bought perfume on the 15/02/2022. My account was debited the next day. I haven't received my perfume. I wouldnt recommend anyone to buy from you guys your service sucks. At least you can give back my money if you can't give me the perfume
Great service and great selection and I'm a long time cologne user
Great. Excellent website and easy shopping experience
I will definitely come here again. It was a pleasure.
It also had a very distinct "old odor". Not the lovely fragrance of Oscar that I am use to. I really am not sure I will get much use out of it. Very runny from being frozen.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

