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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I have always loved Shalamar since I was a very small girl. I was in a wedding and one of the Bridesmaids was wearing this perfume and I absolutely fell in love with it. I have been wearing this that's my favorite perfume my whole life.
The delivery tracker is reliable and the product has a good quality. However, when the 3 bottles of perfume that I ordered, were delivered to me a while ago, the first bottle is in good condition while the other 2 bottles are almost empty. The sprayer of those 2 bottles is loose which results in the content being spilled/leaked all over the box. I am not satisfied with this shopping experience so I do not recommend this shop if they won't give me any refund or a replacement for those 2 bottles.
No doubt this website sells authentic website. This website also provides the review of the perfumes which helps you decide and also offer competitive price. BUT THEIR DELIVERY IN MALAYSIA WILL TAKE FOREVER. THEY ARE NEVER ON TIME. THEY WILL CHARGE YOU FOR EXPRESS DELIVERY AND THEY WILL NOT DELIVER.
Great prices, very user friendly website and convenient
Very user friendly website and discounted price's, what's not to like.
I will never purchase from this site again as the items are not authentic. It doesn't even smell like the real one.
I ordered 2 perfume from this website on the 28 th January I never received my order so I've recently looked into my order s as nd it had b cancelled but I knew nothing about it!
So excited to get this item. It has been a very long time since I have had this perfume. One smell of it broughtback so many memories
Order 1 or twice yearly, for the year, as I wear my White Diamonds daily. Always cheapest and here in 2-3 days.
Site was easy to navigate. Thought this was the best price for that size bottle. Shipping put the cost above what the other sites were charging because shipping was free.
Very fast and easy to order. My girlfriend will love coach poppy for her birthday! Birthday!
The product is great and I love perfume.com however the delivery was a hassle this time
Ease of use. Carry in my purse. Got many, many compliments on the fragrance.
Beware of fraud
They cancelled my order without any reason and did not return the money to the card
Thank you
It was shipped fast and smells amazing. This was a great choice
I have been ordering for years and never had a problem. Quick delivery on all products
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

