On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have always loved Shalamar since I was a very small girl. I was in a wedding and one of the Bridesmaids was wearing this perfume and I absolutely fell in love with it. I have been wearing this that's my favorite perfume my whole life.
The delivery tracker is reliable and the product has a good quality. However, when the 3 bottles of perfume that I ordered, were delivered to me a while ago, the first bottle is in good condition while the other 2 bottles are almost empty. The sprayer of those 2 bottles is loose which results in the content being spilled/leaked all over the box. I am not satisfied with this shopping experience so I do not recommend this shop if they won't give me any refund or a replacement for those 2 bottles.
No doubt this website sells authentic website. This website also provides the review of the perfumes which helps you decide and also offer competitive price. BUT THEIR DELIVERY IN MALAYSIA WILL TAKE FOREVER. THEY ARE NEVER ON TIME. THEY WILL CHARGE YOU FOR EXPRESS DELIVERY AND THEY WILL NOT DELIVER.
Great prices, very user friendly website and convenient
Very user friendly website and discounted price's, what's not to like.
I will never purchase from this site again as the items are not authentic. It doesn't even smell like the real one.
I ordered 2 perfume from this website on the 28 th January I never received my order so I've recently looked into my order s as nd it had b cancelled but I knew nothing about it!
So excited to get this item. It has been a very long time since I have had this perfume. One smell of it broughtback so many memories
Order 1 or twice yearly, for the year, as I wear my White Diamonds daily. Always cheapest and here in 2-3 days.
Site was easy to navigate. Thought this was the best price for that size bottle. Shipping put the cost above what the other sites were charging because shipping was free.
Very fast and easy to order. My girlfriend will love coach poppy for her birthday! Birthday!
The product is great and I love perfume.com however the delivery was a hassle this time
Ease of use. Carry in my purse. Got many, many compliments on the fragrance.
Beware of fraud
They cancelled my order without any reason and did not return the money to the card
Thank you
It was shipped fast and smells amazing. This was a great choice
I have been ordering for years and never had a problem. Quick delivery on all products
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members