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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Glad to see my perfume is back in stock
Thanks for letting me know
My experience was very refreshing as a summer breeze.
I ordered two womens fragrance and two men's fragrance. The sent does not last. I thought it was just my perfume, but its also my fiancé. Will not be buying anything from them again.
I have been ordering from Perfume.com for years and am never disappointed with my orders. Thank you!
I've used Bvlgari for a long time but this last bottle is lacking. The scent only last a couple of hours. What I've had before last all day and I can still smell it the next morning. What happened? No, I will not recommend to my friends nor will I order from this company again.
My experience has been great, the delivery was quicker than expected… I am happy with the product and it was a reasonable price with the option to make payments and not have to wait to get the product
Shopping is ez and the products arrive quickly! Love the Perfume!
Quick and easy to navigate through product lines.
The overall experience with perfume was nice and delivering of the product received a lot sooner than I expected
Everything is well priced and easy to find. First time buying and will definitely do it again
Everything is well priced and easy to find. First time buying so we will see!
It arrived on time and in good condition. Thank you very much.
Shopping was relatively easy and the price seems fair.
Great fast accurate service with good products and great prices
First time ordering from this site. I don't have much to say at this time.
It was never delivered then said to be returned! I would love to get my issey miyake!
Amazing prices, quick checkout. Used paypal. Quick and easy! Will do business again! Amazing!
Ok, it was alright i what was your favorite thing about it and why did you get a chance to read it and then gonna be able to get together
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

