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Perfume.com

4.6

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,290
This company responds to reviews on average within 8 days

Instant Feedback

133,260 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Elizabeth Taylor Rocks!
August 15, 2023

Awesome - delivery upon scheduled time - sealed to perfection

Date of experience: August 15, 2023
New Jersey
2 reviews
0 helpful votes
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Jimmy Choo ICE.
August 13, 2023

Great experience ordering product
Received order in 2 days.

Date of experience: August 13, 2023
Oklahoma
1 review
0 helpful votes
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Usually great service
September 9, 2023
Updated review

Quick and easy. They arrive on time and they are not defective, until this order.

Date of experience: August 10, 2023

Quick and easy
August 3, 2023
Previous review

Quick and easy

Date of experience: August 3, 2023
Mississippi
1 review
0 helpful votes
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Perfume
August 10, 2023

Easy, convenient. I don't think I should have to write an essay to get this survey to go through. I just simply like this scent. I can't find this particular product in the small town I live in. Sincerely

Date of experience: August 10, 2023
Massachusetts
1 review
0 helpful votes
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Never received!
September 6, 2023

Buyer beware! I did my Gio cologne paid $148 far and never received product. They say it was delivered to my mailbox, and I had a tracking number, but I never received it? I refuse to buy another one from them!
And I refuse to buy another one

Date of experience: August 7, 2023
California
1 review
0 helpful votes
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Versace Man
August 4, 2023

Very good and very easy to use. Had a great experience dealing with this site.

Date of experience: August 4, 2023
Ohio
1 review
0 helpful votes
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Product review
July 31, 2023

Fast & convenient and smells great. Easy to carry and you don't know the smell until you receive the package.

Date of experience: July 31, 2023
Virginia
1 review
0 helpful votes
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Jimmy Choo blue
July 29, 2023

Got product I ordered in a timely manor. Unfortunately doesn't last but a few minutes.

Date of experience: July 28, 2023
Georgia
1 review
0 helpful votes
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I placed $188.83 order and never received my order and they refused to replace or refund my money.
I usually order from FragranceNet.com a EXCELLENT PLACE but silly me, trying to save less than $20 and bought from this fraud company. I was lied too over & over for almost 2 months about a claimed they never put in a claim with the USPS. I spoke with the USPS states this company never took out a claim with them or took full insurance coverage out on my package and they will only cover $100 of my $188.83 and this company refuse respond to why they did not insured the full price of the money I gave them and all they say is the USPS is responsibility for the full amount. Every time I called & spoked with them over 20 times & each time I given a different lie. DO NOT TRUST THIS COMPANY WITH YOU MONEY...there are so many good online perfume companies, but this is not one.
They lied on the USPS and gave me a fake claim# *******, when USPS states that is not their claim#.
THEY ARE A LYING DECEITFUL COMPANY!

Date of experience: July 26, 2023
California
1 review
0 helpful votes
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Very nice workers,employees very nice I did ⁰ workers or employees handled my request very well

Date of experience: July 25, 2023
Georgia
1 review
0 helpful votes
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Disappointed
August 20, 2023

Bought my first big bottle of my fav perfume. (After years of getting the travel sized bottle) When I received it I added it directly to my small collection on my dresser. Few days pass, I go to finally wear and the pump doesn't work! It just spilled down my fingers… Can't return because i threw out the packaging. Reached out and was told to try holding the hole and give it a few pumps… It didn't work… I spent way too much money for something that doesn't work properly. So please check your bottles prior to throwing packing out.

Date of experience: July 20, 2023
District of Columbia
1 review
0 helpful votes
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Love it can't go wrong with it
July 13, 2023
Updated review

Excellent super fast and easy got my perfume in 4 days

Date of experience: July 13, 2023

Love it very happy
June 17, 2021
Previous review

Love it always order all of my perfume from here and affordable

Date of experience: June 17, 2021

Love it always order all of my perfume from here and...
September 25, 2020
Previous review

Love it always order all of my perfume from here and affordable

Date of experience: September 25, 2020
New York
2 reviews
1 helpful vote
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Great Prices!
July 8, 2023

I will never order top tier perfume from another site!

Date of experience: July 8, 2023
Wisconsin
1 review
0 helpful votes
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I'm very satisfied with Perfume.com. I've bought many gifts from them and the service is always excellent'

Date of experience: July 8, 2023
Florida
1 review
0 helpful votes
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The only place for perfume!
June 30, 2023

Perfume.com has everything I have been looking for, and the packaging is superb!

Date of experience: June 30, 2023
Texas
1 review
0 helpful votes
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TODO FÁCIL Y MUY BIEN,GRACIAS!
June 27, 2023

TODO FÁCIL Y MUY BIEN,
GRACIAS!
ENTREGA MUY RÁPIDA Y MUY BUEN PRODUCTO.

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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BEAUTIFUL
June 26, 2023

I love the perfume. It was a favorite of my girlfriend who passed away & it reminds me of her.

Date of experience: June 26, 2023
New Jersey
1 review
0 helpful votes
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Different
June 22, 2023

Nice fragrance but not something I would wear. Too flowery. I like most of
The Moschino fragrances. I have them all.

Date of experience: June 22, 2023
West Virginia
1 review
0 helpful votes
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Always a joy.
June 21, 2023

I get emails that remind me of the websote and generally are the source cause for my purchasing. I think the prices are the best I've found yet. It's simple and to the point.

Date of experience: June 21, 2023
Kentucky
1 review
0 helpful votes
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Wonderful!
June 16, 2023

Easy to use website. Huge selection! And speedy shipping

Date of experience: June 15, 2023