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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
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Awesome - delivery upon scheduled time - sealed to perfection
Great experience ordering product
Received order in 2 days.
Quick and easy. They arrive on time and they are not defective, until this order.
Easy, convenient. I don't think I should have to write an essay to get this survey to go through. I just simply like this scent. I can't find this particular product in the small town I live in. Sincerely
Buyer beware! I did my Gio cologne paid $148 far and never received product. They say it was delivered to my mailbox, and I had a tracking number, but I never received it? I refuse to buy another one from them!
And I refuse to buy another one
Very good and very easy to use. Had a great experience dealing with this site.
Fast & convenient and smells great. Easy to carry and you don't know the smell until you receive the package.
Got product I ordered in a timely manor. Unfortunately doesn't last but a few minutes.
I placed $188.83 order and never received my order and they refused to replace or refund my money.
I usually order from FragranceNet.com a EXCELLENT PLACE but silly me, trying to save less than $20 and bought from this fraud company. I was lied too over & over for almost 2 months about a claimed they never put in a claim with the USPS. I spoke with the USPS states this company never took out a claim with them or took full insurance coverage out on my package and they will only cover $100 of my $188.83 and this company refuse respond to why they did not insured the full price of the money I gave them and all they say is the USPS is responsibility for the full amount. Every time I called & spoked with them over 20 times & each time I given a different lie. DO NOT TRUST THIS COMPANY WITH YOU MONEY...there are so many good online perfume companies, but this is not one.
They lied on the USPS and gave me a fake claim# *******, when USPS states that is not their claim#.
THEY ARE A LYING DECEITFUL COMPANY!
Very nice workers,employees very nice I did ⁰ workers or employees handled my request very well
Bought my first big bottle of my fav perfume. (After years of getting the travel sized bottle) When I received it I added it directly to my small collection on my dresser. Few days pass, I go to finally wear and the pump doesn't work! It just spilled down my fingers… Can't return because i threw out the packaging. Reached out and was told to try holding the hole and give it a few pumps… It didn't work… I spent way too much money for something that doesn't work properly. So please check your bottles prior to throwing packing out.
Excellent super fast and easy got my perfume in 4 days
Love it always order all of my perfume from here and affordable
Love it always order all of my perfume from here and affordable
I will never order top tier perfume from another site!
I'm very satisfied with Perfume.com. I've bought many gifts from them and the service is always excellent'
Perfume.com has everything I have been looking for, and the packaging is superb!
TODO FÁCIL Y MUY BIEN,
GRACIAS!
ENTREGA MUY RÁPIDA Y MUY BUEN PRODUCTO.
Nice fragrance but not something I would wear. Too flowery. I like most of
The Moschino fragrances. I have them all.
I get emails that remind me of the websote and generally are the source cause for my purchasing. I think the prices are the best I've found yet. It's simple and to the point.
Easy to use website. Huge selection! And speedy shipping
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

