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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ease of locating what I like, price and reputation of company. Coupon and free shipping was a nice surprise. Thank you.
Ease of locating what I like, price and reputation of company. Coupon and free shipping was a nice surprise. Thank you.
Pleased with discount offered and ease of ordering
Pleased with discount offered and ease of ordering
Always order your perfume. I can only wear Calvin Klein products and your service and lrices are reasonable
The price for the item I was looking for was great, the item was available and I received my order promptly. Most important to me was the follow up e-mail asking if I had received my order, with instructions on what to do if I hadn't.
This has been a great experience. First of all, it was difficult to even find Obsession which is all my daughter wears. They had a great selection and great prices and now I can also say they have great service
I was very well pleased with the timely and safe delivery of my orders. Now I know where to get my perfumes/colognes from now on.
Excellent selection! You can find fragrances you can't find at department stores anymore.
Excellent selection! You can find fragrances you can't find at department stores anymore.
One item out of stock so I had to get the next available size.
First time using this site ease of use and option of easy pay
First time using this site ease of use and option of easy pay
Excellent discount website. Came upon it by chance. Compared prices, this site is much less expensive than other websites. Easy to navigate, quick, and the descriptions of each perfume were precise. Very pleased with my first time new customer experience and the wide array of instock items. Will definitely purchase in the future.
Excellent discount website. Came upon it by chance. Compared prices, this site is much less expensive than other websites. Easy to navigate, quick, and the descriptions of each perfume were precise. Very pleased with my first time new customer experience and the wide array of instock items. Will definitely purchase in the future.
Hair salon?
I'm leaving a review about Perfume.com subscription.
I like it a lot/ You guys have a very nice option of perfumes. Your price is much cheaper but the service is much better. Delivery is faster, perfume options are wider without overpricing for more expensive scents.
Thank you a lot for a wonderful experience.
I needed more Pink Sugar cologne and saw that it is being discontinued. I originally only wanted 2 bottles, but there was a problem with my first transaction. I ordered it again only to find out that the first one had gone through. It is OK because now I have twice as much and I will not run out for a very long time!
Moshino is a fabulous scent and difficult to find, Your quick delivery was an added plus. Thank you.
It's was a gift for my girl, i her favorite perfume
& I indicated that will my massage this is A gift
But my surprise for her was blow when the package arrived & she accepted it because I was not there
Because it's sayed Perfume.com
So please if A man order A perfume & label it A gift
Please cover up the PERFUME.COM label.
Other than that everything was good
Easy to order quality products. Receiving plenty of time for Christmas!
Easy, fast and reliable site to shop. Found a lot of perfumes I couldn't get in other sites. Reliable and fast delivery, before the expected time.
Came earlier than expected. Which is always awesome to get your things on time or before so that was really good. And the box it came in is beautiful. I know my girlfriend is going to love this gift. Thanks to you guys
Some fragrances received smelled of very strong alcohol base and another smelled old. Not what I was used to or expecting.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

