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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Oh my experience was awesome the product came in a few days what a great company and the packaging was very Secure.
The perfume is great! The ordering experience was simple and the delivery
Came quickly.
It is exactly the perfume that I had many years ago but in a different bottle but still smell the same way.
...
Though I received my order in a timely fashion I was not impressed with the product at all. The outside labeling on the box looks like it was printed directly from a internet picture. Because the gift is for Christmas my fiancé has not yet opened it but I'm hesitant to even give it to her because the labeling looks so bootleg. IDK if it's even the real fragrance and I'm not happy at all...
Usually go out to buy this item, but didn't have to put up with all the other smells at Ultra!
Usually go out to buy this item, but didn't have to put up with all the other smells at Ultra!
Shopping was fast and easy. I wanted a few gifts, and the site had just what I wanted.
Honestly I don't even know what product you talking about because I order so much stuff during this time so if you can elaborate on what did I order so I can respond properly thank you
Order my perfume from another source and was pleased in price and speed of delivery
Love that I'm able to get what I want and have it delivered to my door
It was so easy to shop and there will be quick delivery!
It was so easy to shop and there will be quick delivery!
Low price. Good. Now let's see if it arrives in a timely manner.
Low price. Good. Now let's see if it arrives in a timely manner.
Used you guys in the past were prompt and getting my order out and it was in great condition this time i ordered again a gift some cologne for my husband and paid extra for wrapping and a message well i got it in time however it looked like it was sat on and no message or gift wrapped what's up with that i hope when order the perfume when it is in stock it doesn't come like that just if you charge to wrap and put a message make sure it gets done because we order a lot from you guys and that was a disappointing. But prices are better then the department stores.
This site is my go- to for purchasing perfumes because they always get it right. I haven't had any issues with the perfumes I order and The shipping is incredibly fast. I get my order in 2 days or less! Love this site!
I purchased the cologne for my son for Christmas.
I was surprised that he asked for it because wore this cologne years ago.
Had a great experience with this seller! Arrived quickly, great communication and a great price! Would recommend and order from again.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

