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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,287 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Great service
January 25, 2021
Updated review

It was great to see all the types of offers they have.

Date of experience: January 25, 2021

It was great to see all the types of offers they have
January 18, 2021
Previous review

It was great to see all the types of offers they have.

Date of experience: January 18, 2021
Georgia
1 review
0 helpful votes
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Perfume.com
January 25, 2021

All good... price a bit higher than the last time I purchased a year ago!

Date of experience: January 25, 2021
Rhode Island
1 review
0 helpful votes
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Loved everything!
January 24, 2021
Updated review

Very easy to find what I was looking for! Took me less than 5 minutes and it's the first time I've ever been on this site.

Date of experience: January 24, 2021

Very easy to find what I was looking for!
January 17, 2021
Previous review

Very easy to find what I was looking for! Took me less than 5 minutes and it's the first time I've ever been on this site.

Date of experience: January 16, 2021
Iowa
1 review
0 helpful votes
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Exactly as ordered. Love it!
January 23, 2021

Perfume was packed well, all shipped together. They all smelled exactly as they should. Will be shopping here again, soon. Thank you do much!

Date of experience: January 23, 2021
Colorado
1 review
0 helpful votes
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Fantastic
January 23, 2021

The ordering was very easy. The time it was received in a very timely manner.

Date of experience: January 23, 2021
Mississippi
1 review
0 helpful votes
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Great
January 23, 2021
Updated review

Good selection, good prices, will be ordering again.

Date of experience: January 23, 2021

Good selection, good prices, will be ordering again
January 15, 2021
Previous review

Good selection, good prices, will be ordering again.

Date of experience: January 15, 2021
Maryland
1 review
0 helpful votes
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Small
January 23, 2021

For the prices of the small bottle like teeny tiny bottle. Those prices should be cheaper than what they are.

Date of experience: January 22, 2021
Georgia
1 review
0 helpful votes
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Darker Color
January 23, 2021

The perfume is a darker color than what I've purchased before.

Date of experience: January 22, 2021
New York
1 review
0 helpful votes
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Great Delivery!
February 23, 2021

Delivery was fast. I received the order in about two days after purchasing it. Price was efficient for the size of the bottle. Overall, good experience.

Date of experience: January 22, 2021
Texas
1 review
0 helpful votes
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Very Satisfied
February 23, 2021
Updated review

The web page is user friendly and the delivery was unexpectedly very quick

Date of experience: January 22, 2021

Quick and efficient
November 9, 2019
Previous review

Quick and efficient. Plus you carry my favorite brand Giorgio Beverly Hills Red

Date of experience: November 9, 2019
Florida
1 review
0 helpful votes
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Jimmy Choo Eau De Toilette
February 23, 2021
Updated review

I have been trying to find this perfume. I'm so happy you have it.

Date of experience: January 22, 2021

I have been trying to find this perfume
January 15, 2021
Previous review

I have been trying to find this perfume. I'm so happy you have it.

Date of experience: January 15, 2021
Canada
1 review
0 helpful votes
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Ripped off
January 22, 2021

I never received my subscription bottle of cologne and a bottle of cologne I ordered, when I emailed them after calling and no answer, they kept sending me the same email after I sent them all the info about my orders.

Date of experience: January 22, 2021
Maine
1 review
0 helpful votes
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Thank you so much
February 23, 2021

What a great store my order arrived unexpected thank you

Date of experience: January 21, 2021
West Virginia
1 review
0 helpful votes
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Awesome!
January 22, 2021

Everything was a great experience. Reasonable prices, quick delivery, and the perfume smells amazing!

Date of experience: January 21, 2021
Massachusetts
1 review
0 helpful votes
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Very pleased
January 21, 2021
Updated review

Love your cologne! Prompt delivery! Excellent price!

Date of experience: January 21, 2021

Love your cologne!
January 14, 2021
Previous review

Love your cologne! Prompt delivery! Excellent price!

Date of experience: January 13, 2021
Florida
1 review
0 helpful votes
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El perfume Casmir de Shopard no es el real ni la caja, ni el frasco tienen la flor y el olor se va de inmediato, lo mismo pasa con el insolence no dura dura nada! Muy decepcionada... gaste dinero por gusto.

Date of experience: January 21, 2021
Pennsylvania
1 review
0 helpful votes
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Great price for items not found in stores
January 21, 2021
Updated review

Items available at a fair price, free shipping is good stuff

Date of experience: January 21, 2021

Items available at a fair price, free shipping is good...
January 14, 2021
Previous review

Items available at a fair price, free shipping is good stuff

Date of experience: January 13, 2021
Arizona
1 review
0 helpful votes
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Mariah Carey lotion
January 21, 2021

It was awesome and the product I was looking for showed right up.

Date of experience: January 20, 2021
Texas
2 reviews
1 helpful vote
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Love ya'll's perfume!
January 21, 2021

Y'all are phenomenal, you have the scents that I love and want at a very reasonable price.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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The perfume doesn't have a cover. Its a tester but you didn' say that the perfume cover not included

Date of experience: January 20, 2021