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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was great to see all the types of offers they have.
All good... price a bit higher than the last time I purchased a year ago!
Very easy to find what I was looking for! Took me less than 5 minutes and it's the first time I've ever been on this site.
Very easy to find what I was looking for! Took me less than 5 minutes and it's the first time I've ever been on this site.
Perfume was packed well, all shipped together. They all smelled exactly as they should. Will be shopping here again, soon. Thank you do much!
Good selection, good prices, will be ordering again.
Good selection, good prices, will be ordering again.
The perfume is a darker color than what I've purchased before.
Delivery was fast. I received the order in about two days after purchasing it. Price was efficient for the size of the bottle. Overall, good experience.
The web page is user friendly and the delivery was unexpectedly very quick
Quick and efficient. Plus you carry my favorite brand Giorgio Beverly Hills Red
I have been trying to find this perfume. I'm so happy you have it.
I have been trying to find this perfume. I'm so happy you have it.
I never received my subscription bottle of cologne and a bottle of cologne I ordered, when I emailed them after calling and no answer, they kept sending me the same email after I sent them all the info about my orders.
What a great store my order arrived unexpected thank you
Everything was a great experience. Reasonable prices, quick delivery, and the perfume smells amazing!
Love your cologne! Prompt delivery! Excellent price!
Love your cologne! Prompt delivery! Excellent price!
El perfume Casmir de Shopard no es el real ni la caja, ni el frasco tienen la flor y el olor se va de inmediato, lo mismo pasa con el insolence no dura dura nada! Muy decepcionada... gaste dinero por gusto.
Items available at a fair price, free shipping is good stuff
Items available at a fair price, free shipping is good stuff
It was awesome and the product I was looking for showed right up.
Y'all are phenomenal, you have the scents that I love and want at a very reasonable price.
The perfume doesn't have a cover. Its a tester but you didn' say that the perfume cover not included
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

