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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I got the package yesterday call as soon as I took it out of the mailbox I smelt it all leaked out all over inside the package when I opened it at least all over on me and my sofa, and today I can still smell it.
Maker changed formula so not quite as sharp as it used to be. Potency is lower price should be lower to match.
I think I may like this! It was recommended online as a replacement for Armani's Sensi!
This was my first time ordering perfume through this website. The price was great, delivery was fast and I'm completely satisfied with the fragrance. It's beautiful. Thank you.
I found what I was looking for easily and quickly and was able to check out speedily.
I found what I was looking for easily and quickly and was able to check out speedily.
Not quite sure I was sent a summer fragrance in the winter, but they should be more careful what they pick for what season it is.
One came without a cap (which is fine) but it was not sealed and came about 1/2 way filled up.
Great service, exceptional quality, delivery on time
Great service, exceptional quality, delivery on time
I didn't expect what I received. First time I have ever been disappointed with Perfume.com. Also, delivery was late.
Wonderful perfumes in the original box original sense by the original designers that fabulous prices
Almost 1/2 price from the dept. Store. Description said it may come without it's box or without a top because it was originally suppose to be a tester but all was intact.
I was berry dissatisfied. The parfume was diluted. I have never had this experience, i ordered couple time from the site and never has issues.
Easy to order and I appreciated the communication about the delivery. The product was sent and received quickly!
The discount is great and it was easy to order.
Great Experience. Smooth browsing options and great prices.
Great Experience. Smooth browsing options and great prices.
Surprised when I found out that my all time favorite cologne came back from non existence
Excellent. Order was straightforward and the product came in perfect condition.
I love all the choices to choose from and convenience of online shopping.
It appears as if shipping is free but it is not unless you spend $35. Or more
It appears as if shipping is free but it is not unless you spend $35. Or more
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

