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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was disappointed that one of the perfumes I received was an eau de toilette and not an easy de parfum
On text message and email previous customer returning!
On text message and email previous customer returning!
Received Jennifer Aniston perfume. Nice. Opened Clean Cotton rollerball and it was empty. Like it had never been filled. Printed return shipping label and sent it back. Please send me a new one, preferably filled with perfume.
Shipping is always fast but adding a sample fragrance might be helpful and even lead to more sales.
Genuine perfumes and fast shipping. I love this site!
Love your site, the perfumes are great and shipping is fast.
All good. Just don't like the pretend special discounts.
It's a little pricey for such a small bottle not sure I'll order again.
I love the prices and how fast you get it Thank you and your discounts
I love the prices and how fast you get it Thank you and your discounts
My husband Loves this cologne but both times we have ordered it is had a leak in the shower gel and half of the contents leaked out we don't want to return because he does love this but please check your products to see if they have leaks in them
I was very happy with the ease of ordering and how they kept me in the loop as for my shipping and when I would receive my order.
First time I have purchased thru this site and it was a great experience. It was easy, the pricing was great and I loved that they had all the brands we were looking for. Easy to search and purchase and I was able to avoid the stores.
The color of the perfume inside was yellow. I have been wearing this for years and the perfume was always clear not yellow. I am disappointed that the small bottled seems to be out of date...
Surprised to have found the perfume I use to enjoy some years back. Still a great scent and got the big size at an affordable price. Shipping was fast. Will consider future purchases!
First time ordering. Very happy I did. I got what I ordered and it was very fast. Will be ordering again.
Real easy great products will be ordering again
My 1st time but it was great. It just took a few days more for delivery.
The pictures are not the product ordered. Very deceiving! I will never order from This site again! I'm done!
Found Coco Chanel 3.4 oz at Chanel.com $25 less than Perfume.com. It also shipped free and was presented in a beautiful bowed box with 2 samples of your choice. Shop around.
I received my order very quickly, however I'm not a fan of the scent. Perhaps I will gift it.
Finally found my long lost perfumes and at a great price. They were delivered in a timely manner. I will be ordering again and telling my friends about Perfume.com.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

