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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Who said the 3rd time was a charm as if the 1st and 2nd were not? True this this is my 3rd time purchasing thru Perfume.com and all three times it's been a flawless and charm filled experience. Thank you for your services. I will always purchase my colognes and perfumes thru You.
Much better price than the department store. Delivery was quick and received directly to my home.
Both perfumes I ordered after an hour the smell disappeared, they look fake to me
I love shopping with Perfume.com. It's convenient and fast.
I love shopping with Perfume.com. It's convenient and fast.
Ordering was easy, delivery wait was minimal and the product was great! I will order again from your site.
I love your perfume and the prices are great with 20% off
I love your perfume and the prices are great with 20% off
This website offers a great variety and ranges of perfumes. I had ordered wild stone perfume, the fragrance of this perfume is very pleasant and its fragrance stays for a longer period of time.
I was disappointed to see the cost of one of my select favorite perfumes, Amarige, shoot up after I had placed it in my cart and was only gone for 2 days.
Another favorite, the one I did purchase was a tad less in cost after researching other sellers. I received it and am very happy with the purchase, product, packaging and delivery.
I was disappointed to see the cost of one of my select favorite perfumes Amarige shoot up after I had placed it in my cart and was only gone for 2 days.
Order procNot delivered in time and not being informed about that. It would be in 3-5 days. On day 6 I called them and they had no clue why it is delayed. They offered me to cancel the order.
Order procNot delivered in time and not being informed about that. It would be in 3-5 days. On day 6 I called them and they had no clue why it is delayed. They offered me to cancel the order.
Great experience I'll still order from Perfume.com
I thought the total price was $15 something they changed from 15 something to 21 something.
I thought the total price was $15 something they changed from 15 something to 21 something.
Very easy to find the item you looking for with fast delivery. 5 stars
Great prices i will shop with you guys again thank you
Love being able to get my favorite perfumes easily and at the best price.
Love being able to get my favorite perfumes easily and at the best price.
I have been looking for the Vanderbilt body lotion for a while. CVS used to carry it but no more & all of our higher end stores in my area have closed & left. (Macy, Sears JCPenney etc) All we have left are Walmart & Target.
I have ordered from here before & have had very good experiences.
Very easy to use quick to ship your items and pleasant service it is very nice to send thank you for your order emails
Very easy to use quick to ship your items and pleasant service it is very nice to send thank you for your order emails
There was a coupon code added that removed itself right before I was about to pay... Luckily I saw it and added it and it still went through, so that was nice.
There was a coupon code added that removed itself right before I was about to pay... Luckily I saw it and added it and it still went through, so that was nice.
HOLA TENGO UNA DUDA. ME GUSTARIA SABER SI LOS PERFUMES SON ORIGINALES O SON IMITACION. PORQUE EL BLAC MONT, NO HUELE, IGUAL AL QUE YO COMPRE UN MES ATRAS, CON OTRA CASA. HAY QUE ECHARSE BASTANTE PARA QUE UHELA UN POCO.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

