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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,287 reviews

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Michigan
1 review
0 helpful votes
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It is the real perfume.
February 22, 2021
Updated review

I thought I put a code in for total Of 64? So total should of been 64 + shipping 80 total was more $110? All good..

Date of experience: February 22, 2021

It is the real perfume.
March 24, 2021
Previous review

I thought I put a code in for total Of 64? So total should of been 64 + shipping 80 total was more $110?

Date of experience: February 19, 2021

It is the real perfume.
March 23, 2021
Previous review

I thought I put a code in for total Of 64? So total should of been 64 + shipping 80 total was more $110? All good..

Date of experience: February 19, 2021
Washington
2 reviews
0 helpful votes
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Lily of the Valley
February 22, 2021

My signature scent has always been lily of the valley and it is another identifier for me

Date of experience: February 22, 2021
Texas
2 reviews
0 helpful votes
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U perfume
March 26, 2021
Updated review

I had to order 1 by 1. Wouldn't let me add all 4 to my cart at once. If you get more of this please let me know. Thank you

Date of experience: February 22, 2021

I had to order 1 by 1
February 15, 2021
Previous review

I had to order 1 by 1. Wouldn't let me add all 4 to my cart at once. If you get more of this please let me know. Thank you

Date of experience: February 15, 2021
Virginia
2 reviews
0 helpful votes
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Easy ordering. Good price - disount code included. Order was a gift received on time - earlier actually!

Date of experience: February 21, 2021
Minnesota
1 review
0 helpful votes
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Amazed
March 25, 2021

Great experience, Great pricing, good delivery time.

Date of experience: February 21, 2021
Massachusetts
1 review
0 helpful votes
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Knowing perfume
February 21, 2021

Won't buy again it doesn't keep its scent I think what I received was not from este laude

Date of experience: February 21, 2021
New Jersey
1 review
0 helpful votes
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Not satisfied with the delivery time
February 21, 2021

Well i paid extra for a 2-3 delivery and got it 4days later. I ordered on the 2/11 and got it 2/17. So i may never order from this company again. Not happy with the delivery time.

Date of experience: February 21, 2021
North Carolina
1 review
0 helpful votes
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Great Product!
February 21, 2021

Great Product... I love the fact I can get older perfumes from this website that they no longer sale in stores!

Date of experience: February 21, 2021
California
1 review
0 helpful votes
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It was a good service
February 21, 2021

The service was good and fast I would recommend this place.

Date of experience: February 20, 2021
Pennsylvania
1 review
0 helpful votes
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Perfume
February 21, 2021

IT was good experience my perfume came on time. Fast

Date of experience: February 20, 2021
Ohio
2 reviews
0 helpful votes
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Shalimar
February 20, 2021

Highly recommend Perfume.com this is the second time I have ordered and both times very satisfied with product freshness (some stores have really old), price and delivery. You want be disappointed

Date of experience: February 20, 2021
New Jersey
2 reviews
0 helpful votes
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Laura's experience
February 20, 2021
Updated review

I didn't find think all the perfumes lived up to their descriptions, I was disappointed with the Kim Kardashian perfume, it did live up to the expectations. Smell doesn't last. Neither did the dolce and Gabbana the only one. Thank you for asking.

Date of experience: February 20, 2021

I didn't find all the perfumes I wanted
February 12, 2021
Previous review

I didn't find all the perfumes I wanted.

Date of experience: February 12, 2021
India
6 reviews
1 helpful vote
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The premium quality fragrances of these perfumes are like that. From their collection, I got two variants. After applying it, it feels super refreshing.
For the entire day, super long-lasting will go. Affordable range. There are so many discounts and offers available. So happy with these products.

Date of experience: February 20, 2021
Pennsylvania
1 review
0 helpful votes
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Loved My Perfumes
February 20, 2021

These products are the real deal. Only one was defected. I can work with it. The top of my Jimmi Choo was broken. However I will be ordering again. I'm so glad I found this site.

Date of experience: February 20, 2021
Illinois
2 reviews
0 helpful votes
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Delightful Scents
February 20, 2021

I was able to find my desire to colognes at a airly reasonable price. The shipping turn around time was pretty good as well.

Date of experience: February 20, 2021
Virginia
1 review
0 helpful votes
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Easy ordering process. Lots of choices in inventory. Have purchased several items from this company in the past and had very good experience..

Date of experience: February 19, 2021

Easy ordering process
May 26, 2020
Previous review

Easy ordering process. Lots of choices in inventory. Have purchased several items from this company in the past and had very good experience..

Date of experience: May 25, 2020
New York
1 review
0 helpful votes
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Great perfume
March 24, 2021

It came very quickly and the perfume smells great! The selection on the site was huge and I had a lot to choose from at an affordable price! :) I would absolutely order again

Date of experience: February 19, 2021
New York
1 review
0 helpful votes
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More expensive than Fragrance.net (?)
February 20, 2021
Updated review

I love the 6.7 oz D&G Light Blue I ordered from Perfume.com. However, I was disappointed to discover that I could have gotten it from Fragrance.net for $14 less. Had just placed order when realized, did not want to cancel order.

Date of experience: February 19, 2021

This is my 2nd order from your company
October 9, 2019
Previous review

This is my 2nd order from your company. Was VERY pleased before, and look forward to same with this order - Thank You for excellent products and service!

Date of experience: October 9, 2019
Oklahoma
1 review
0 helpful votes
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Calvin Klein Euphoria Perfume
February 20, 2021

I am very pleased with the product, the quick delivery & all around service. Thanks so much.

Date of experience: February 19, 2021
North Carolina
2 reviews
0 helpful votes
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AWESOME!
March 24, 2021

I absolutely love that I found this site and have already placed another order.

Date of experience: February 19, 2021