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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,289 reviews

We monitor reviews for authenticity

Rhode Island
3 reviews
0 helpful votes
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Perfect!
February 25, 2021
Updated review

Great prices and selection! This is my all time favorite fragrance that is difficult to find. I just recently seen it in the mall for double the price I paid! I couldnt be happier, I will recommend your site everytime!

Date of experience: February 25, 2021

Great prices and selection
February 18, 2021
Previous review

Great prices and selection

Date of experience: February 18, 2021
Georgia
1 review
0 helpful votes
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Excellent Product
February 25, 2021

This is not my first purchase and will not be my last. All their products have been great and I have never been disappointed.

Date of experience: February 25, 2021
Illinois
2 reviews
0 helpful votes
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Demeter's Cotton Candy
February 25, 2021
Updated review

The description for all Demeter products are all the same. High notes?

Date of experience: February 25, 2021

The description for all Demeter products are all the...
December 6, 2020
Previous review

The description for all Demeter products are all the same. High notes?

Date of experience: December 5, 2020
California
1 review
0 helpful votes
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Porque compre
February 25, 2021

Es una buena experiencia para mi comprar en línea más seguro para mi salud y es como si fuera a la tienda

Date of experience: February 25, 2021
Georgia
1 review
0 helpful votes
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Smelling good!
February 25, 2021
Updated review

Easy to navigate site, fast delivery, great experience!

Date of experience: February 25, 2021

Easy to navigate site!
February 18, 2021
Previous review

Easy to navigate site!

Date of experience: February 17, 2021
California
1 review
0 helpful votes
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Love my new perfume!
February 25, 2021
Updated review

I love shopping perfume.com! I'm like a kid in a candy store.

Date of experience: February 24, 2021

I love shopping perfume.com!
April 10, 2020
Previous review

I love shopping perfume.com! I'm like a kid in a candy store.

Date of experience: April 10, 2020
Texas
3 reviews
0 helpful votes
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Love this powder scent.
February 25, 2021

My grandmother's favorite and now that I've found it, it's become my favorite, again. Came in a small little box, wasn't expecting that. Nice!

Date of experience: February 24, 2021
Georgia
1 review
0 helpful votes
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I'm loving it
February 24, 2021
Updated review

First one delivered yesterday and I love it and can't wait for my next one overall experience on time and getting my package thank you for getting it to me and good time

Date of experience: February 24, 2021

I'm loving it
February 10, 2021
Previous review

First one delivered yesterday and I love it and can't wait for my next one overall experience on time and getting my package thank you for getting it to me and good time

Date of experience: February 9, 2021
Iowa
1 review
0 helpful votes
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Worked easily and no problems. It was a kind of rare perfume but Perfume.com had it!

Date of experience: February 24, 2021
California
1 review
0 helpful votes
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AWESOME
February 24, 2021
Updated review

Easy, arrived in 3 days! Delivery was earliest than expected, nice surprise. It is a present therefore not used as yet. Most likely perfect, looks like expected.
GREAT shipping box AND for my elderly hands, easy to open!

Date of experience: February 24, 2021

Easy
February 17, 2021
Previous review

Easy

Date of experience: February 16, 2021
North Carolina
1 review
0 helpful votes
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I would return.
February 24, 2021
Updated review

I thought I was paying for a bigger bottle otherwise I'm ok.

Date of experience: February 24, 2021

Ok
February 17, 2021
Previous review

Ok

Date of experience: February 16, 2021
Michigan
1 review
0 helpful votes
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This perfume can't be authentic. I spay in5 minutes I smell nothing. The perfume I ordered always left a pleasant order that you could smell all day when you walked pass anyone even at work and I am a nurse... very disappointed. Will not order from you again. You can look up my order from my email.

Date of experience: February 24, 2021
Connecticut
1 review
0 helpful votes
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Great
February 24, 2021

Never a problem. Once you order it is at your door 2 to 3 days later thankyou janet pike

Date of experience: February 23, 2021
Georgia
1 review
0 helpful votes
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Never let me down
February 24, 2021

Reliable and fast service! Orders are always accurate and well packaged...

Date of experience: February 23, 2021
Pennsylvania
1 review
0 helpful votes
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Perfume
February 24, 2021

Quick delivery and excellent price. Don't shop anywhere else for fragrances.

Date of experience: February 23, 2021
Washington
1 review
0 helpful votes
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LOVE PERFUME BUT PRICE COULD BE BETTER
February 23, 2021
Updated review

Great service! I found the same item cheaper at Macys. Any chance for price adjustment? It is $58.00 and I get free shipping because of my customer status.

But I heard the newer version wasn't as good and I think it smells the same but doesn't seem to last very long which is disappointing because of $

Date of experience: February 23, 2021

Great service!
February 16, 2021
Previous review

Great service! I just hope Cinnabar smells like the one I used to wear years ago.!

Date of experience: February 16, 2021
Pennsylvania
1 review
1 helpful vote
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I came looking for Heliotrope Blanc Lotion Parfumee and after I found it and realized there was a special offer for a larger purchase, I decided to browse the site for other interesting scents and smells. I loved the range of available fragrances and products and spent an unhealthy amount of time narrowing down my selections. The price was more than right and the package arrived in a very timely manner with everything perfectly in tact. I will be back!

Date of experience: February 23, 2021
Virginia
1 review
0 helpful votes
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Perfurme ordered
February 23, 2021
Updated review

Good so far. I ordered my wife's favorite which she hasen't had in decades. Wasn't sure if it was still available, but thankfully it was. Good company to order from.

Date of experience: February 22, 2021

Good so far
February 13, 2021
Previous review

Good so far.

Date of experience: February 13, 2021
Florida
1 review
0 helpful votes
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Es un engaño
March 25, 2021

No lo recomiendo para nada, ni vuelvo a comprar

Date of experience: February 22, 2021
California
2 reviews
0 helpful votes
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Its satisfying.
February 22, 2021

Maybe I'll order more some time. Because i tried before.

Date of experience: February 22, 2021