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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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They are just a scroll away and boom your order will be at your door steps. I've ordered my designer perfume with them twice and they delivered in quality time.
The perfume (Hugo) was damaged not enough perfume comes out the spray does not work well. The smell is good I like it.
Amazing! Ordered what I wanted & it came in a timely fashion. I'm impressed!
Love this perfume, thanks for carrying it easy to order. Prompt delivery
Love this perfume, thanks for carrying it easy to order. Prompt delivery
I am able to get the ladies perfume that I look for at a reasonable price. Thank You
Thank You for the alert reguarding the perfume.
I am not able to find it anywhere else.
I am able to get the ladies perfume that I look for at a reasonable price. Thank You
I was skeptical of ordering online but I'm so happy I did! I received my perfume way sooner than expected! Great and secure packaging and these are not knock off perfumes. I will be ordering other fragrances, very soon
It was easy to place the order, thank you for you service.
I had a sample size of this Armani perfume and had been meaning to buy it for a while. When I saw it online I decided to go ahead and buy the bottle. perfume.com got my shipment to me extremely fast
Quick turn around good price great staff very helpful
The perfume smells like it is old I had wore it for years and this bottle doesn't smell the same
It came in a timely fashion, and the products were real, and smell even better. Ill be shopping with you guys again soon...
First time ordering, so I will wait to see how long it does take to process and ship, before making a decision. I recieved my package as I ordered. Exactly what I was looking for.
First time ordering, so I will wait to see how long it does take to process and ship, before making a decision.
Perfect, everything was perfect, it was what I choose
Easy and love my perfume so much. Will definitely be ordering more from here, thank you
The perfume came quickly! I got it on sale too. I love the scent. Thank you for emailing me when it was available to order
Great easy and wonderful prices! I love the selection
The prices was great the fast delivery and the variety
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

