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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very user friendly site and arrived very quickly. Very happy
I would rather not.
Trying to manage a newly blind mother was a nightmare.
We persevered.
Amazing love this place perfume.com and there customer service on point
Always a good selection and price as well as quick delivery
Looking for the perfumes that I love are easy to find. Great service!
It was very easy to navigate the website and good prices.
Love perfume.com They're very quick. I received my order in 2 days.
Shipping is much faster compare to fragrance.net Also, coupons worked.
It was easy to find what I needed. I love that you have PayPal. I love that you can put perfumes you love on a waiting list. I sure hope that the two I put on a list for notifications become available again.
It was easy to find what I needed. I love that you have PayPal. I love that you can put perfumes you love on a waiting list. I sure hope that the two I put on a list for notifications become available again.
My experience was Quick easy. No issues checking out or finding the products I wanted.
Easy ordering and the shipping was great and fast. Everything came well packaged
Happy to have what I once ran out of.
I collect many types of colognes. And i have misses this smell.
I've shopped online before but that was way easy and I'm quite pleased and surprised with the size of the product. Thank you
Great service and customer service and I have ordered before and I will order again
Perfume.com always has good service, fast delivery, and reasonable prices. I love this perfume but live in a rural area where it isn't available in stores... so I have ordered from them several times.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

